
Medicare uses stars to rate Medicare Advantage and Part D plans. They’re each given an overall rating as well as ratings in individual categories (see below). Ratings range from one to five stars. Five stars are considered excellent, four is above average, three stars is average, two stars is below average, and a one-star rating means poor.
Full Answer
What do Medicare star ratings mean?
What does the Medicare Star Rating system do? The Medicare Star Rating System looks at — and scores — how well Medicare Advantage and Medicare Part D prescription drug plans perform for its members. The system looks at several categories, including: Quality of care. Customer service. Member complaints.
Why are Medicare star ratings important?
- Staying healthy: access to preventative services to keep members healthy.
- Chronic conditions management: care coordination and frequency of treatment that members received for their long-term/chronic conditions.
- Member experience: overall satisfaction with the plan.
What is Medicare 5 star rating system?
Medicare uses information from member satisfaction surveys, plans, and health care providers to give overall performance star ratings to plans. A plan can get a rating between 1 and 5 stars. A 5-star rating is considered excellent. These ratings help you compare plans based on quality and performance.
What are star ratings for health plans?
Plans are rated on a one-to-five scale, with one star representing poor performance and five stars representing excellent performance. Star Ratings are released annually and reflect the experiences of people enrolled in Medicare Advantage and Part D prescription drug plans.

What are Medicare stars ratings?
Medicare uses a Star Rating System to measure how well Medicare Advantage and Part D plans perform. Medicare scores how well plans perform in several categories, including quality of care and customer service. Ratings range from one to five stars, with five being the highest and one being the lowest.
How many star measures are there?
The Centers for Medicare & Medicaid Services (CMS) uses a five-star quality rating system to measure the experiences Medicare beneficiaries have with their health plan and health care system — the Star Rating Program. Health plans are rated on a scale of 1 to 5 stars, with 5 being the highest.
How are Medicare stars calculated?
The Medicare Advantage Star Rating system assigns up to five stars to health plans based on their members' health outcomes. Plans that receive a four or five star rating exhibit high-quality care. Plans that receive a lower star rating did not perform as strongly.
How often are Medicare star ratings calculated?
each yearStar Ratings are calculated each year and may change from one year to the next. If you're enrolled in a Medicare plan, you should check your plan's Star Rating every fall.
How star ratings are calculated?
Summary star ratings are an average of a provider's question level star ratings. Patient star ratings are calculated by dividing the patient's aggregate mean score by 20. For clients using only one question in the patient star rating, the star rating would simply be the individual question score, divided by 20.
What Medicare has a 5 star rating?
The 21 health plans earning 5 stars include KelseyCare Advantage, Kaiser Permanente, UnitedHealthcare, CarePlus by Humana, Tufts Health Plan, Health Partners, Capital District Physicians' Health Plan, Quartz Medicare Advantage of Wisconsin, Cigna, Health Sun - Anthem, BCBS - Health Now New York and Martins Point.
How do I increase my star rating for Medicare Advantage?
7 Ways to Improve Your Star RatingEnsure Medication Benefits Are Central to the Consumer Onboarding Experience. ... Develop Targeted Outreach Programs Around Medication Adherence and Preventive Screening. ... Make Every Interaction Count. ... Be Proactive with Consumer Feedback. ... Communicate Consistently and in Different Channels.More items...•
What are stars metrics?
CMS Star ratings include quality of care measures such as Adult BMI, Controlling Blood Pressure, Breast Cancer Screening, Osteoporosis Management in Women Who Had a Fracture, Comprehensive Diabetes Care, Colorectal Screenings, and others.
What are stars cut points?
Cut points are the ranges from which the Star Ratings are calculated. CMS has indicated that it plans to use the “Tukey outlier methodology” to remove outlier data from the calculation methodology.
Do new plans have star ratings?
New contracts do not have the historical performance information necessary to determine a Star Rating, so they are temporarily assigned a 3.5% bonus payment for the first three years. After three or more years, contracts begin to receive a Star Rating based on their historical performance.
How often can Medicare star ratings be changed?
Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.
How many times during the 5-Star SEP can a beneficiary enroll into a 5 star plan?
How many times can I use the 5-Star SEP? Just once. As a reminder, the 5-Star SEP can only be used one time during the plan year (between January to November).
What are the Medicare star ratings?
Medicare uses a system that assigns each plan a star rating from one to five stars. Plans with higher ratings offer higher quality, meaning they offer better care at lower costs through well-known providers and hospitals in their network.
What Medicare Advantage Plans have a 5-star rating?
Like we said, 5-star ratings are very hard to achieve for insurance companies and the Medicare advantage plan they offer. This is done intentionally to keep competition among plans. Sometimes it’s something as medial as not offering transportation coverage that can drag down their 5-star to a 4.5.
What is the Medicare Star Rating System?
The Medicare Star Rating System. In order to help Medicare-age people determine which Medicare Advantage, Medicare Prescription Drug, and Medicare Cost plans are best suited for them , the Centers for Medicare & Medicaid Services (CMS) created a Star Rating system.
When is the 5 star special election period?
If you are currently enrolled in a plan that does not have 5 stars, and you want to switch to one that does, you can take advantage of the 5-Star Special Election Period (SEP), which is from December 8 to November 30 each year . It is important to note that you can only use the SEP once per calendar year.
Is 5 star plan the same as year after?
Drug pricing accuracy. One thing to keep in mind is that these ratings can vary from year to year. So, if you enroll in a 5-star plan one year, it might not have the same number of stars the year after. If you want to stick with a 5-star plan, it’s important to do your due diligence and research your plan at Medicare.gov each year.
What Are Medicare Star Ratings?
Medicare star ratings are an objective way for consumers to compare private Medicare Advantage plans and Medicare Part D prescription drug plans based on quality and performance.
CMS Star Ratings for 2022
The overall star ratings for Medicare Advantage prescription drug plans (MA-PD) have improved in recent years. According to CMS, about 68% of MA-PD plans earned four stars or higher in 2022 — a 19% increase from 2021.
What Do Medicare Star Ratings Measure?
Medicare Advantage plans and Part D plans are measured differently within the star rating system. But each plan rates various measures within the following categories:
How To Find a 5-Star CMS Health Plan
You can use CMS’s plan finder tool or call 1-800-MEDICARE to compare ratings and find the best plans in your area. Since plan quality ratings are updated every year, be sure to check the most up-to-date ratings for a more accurate comparison.
What Is the 5-Star Special Enrollment Period?
The 5-star special enrollment period allows you a one-time opportunity to switch to a 5-star plan in your service area between December 8 and November 30.
How does Medicare's star rating system work?
You could choose from a wide range of Medicare Part C (now known as Medicare Advantage) plans as early as 1997. But you didn't have a good way to compare them until 2008. That's when the Centers for Medicare & Medicaid Services (CMS) first rolled out the star rating system.
What parts of a health insurance plan are rated?
The way that the CMS rates healthcare plans depends on what type of plan it is.
What is the standard rating for a Medicare plan?
Most Medicare plans have a good rating these days, but not all. According to the CMS, nearly 68% of Medicare plans with prescription drug coverage (MA-PDP) in 2022 have a four-star rating or higher. That’s up from 49% in 2021.
How to use the rating system to pick the best health insurance plan
In general, it's best to choose the highest-rated plan that you can afford. You can compare plans and their ratings on the Medicare Plan Finder website. On the Plan Finder tool, each plan has an overall star rating based on all the rated categories.
The bottom line
Choosing between different Medicare plans can be tough. But the star ratings can help you identify high-performing ones and those with higher scores in categories that may matter to you. The CMS rates each plan on up to 40 different factors to create a helpful picture of how well the plan treats its members and their healthcare needs.
What does it mean when your Medicare rating is lower?
Instead, a lower rating simply means that there may be better options available.
What does higher star rating mean?
Higher star ratings mean that a provider has either gone above and beyond the standard or that patient satisfaction is far greater for that provider compared to others.
What are the criteria used to measure quality?
The criteria used to measure quality include things like patient experience, but the ratings are also based on performance when measured against time. This means that things like readmission rates at hospitals, timeliness of care, and efficient use of medical imaging are all contributing factors to the facility’s overall star rating.
