Medicare Blog

how can a medicare beneficiary use the star ratings

by Clyde Schulist Published 2 years ago Updated 1 year ago

The Centers for Medicare & Medicaid Services (CMS

Centers for Medicare and Medicaid Services

The Centers for Medicare & Medicaid Services, previously known as the Health Care Financing Administration, is a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state government…

) uses a five-star quality rating system to evaluate the performance of Medicare Advantage (MA) health plans. This Star Rating system enables beneficiaries, payers, and others to compare plans across multiple dimensions. CMS publishes the Star Ratings each year – usually in October – to help beneficiaries find the best plan for them and to determine MA quality bonus payments to plans. The lowest-ranking plans receive one star, and the highest ranking plans receive five stars. The 2021 Star Ratings are now available on CMS’ website:

These ratings can change each year. If a Medicare Advantage Plan, Medicare drug plan, or Medicare Cost Plan with a 5-star rating is available in your area, you can use the 5-star Special Enrollment Period to switch from your current Medicare plan to a Medicare plan with a “5-star” quality rating.

Full Answer

What do Medicare star ratings mean?

What does the Medicare Star Rating system do? The Medicare Star Rating System looks at — and scores — how well Medicare Advantage and Medicare Part D prescription drug plans perform for its members. The system looks at several categories, including: Quality of care. Customer service. Member complaints.

Why are Medicare star ratings important?

  • Staying healthy: access to preventative services to keep members healthy.
  • Chronic conditions management: care coordination and frequency of treatment that members received for their long-term/chronic conditions.
  • Member experience: overall satisfaction with the plan.

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What is Medicare 5 star rating system?

Medicare uses information from member satisfaction surveys, plans, and health care providers to give overall performance star ratings to plans. A plan can get a rating between 1 and 5 stars. A 5-star rating is considered excellent. These ratings help you compare plans based on quality and performance.

What are star ratings for health plans?

Plans are rated on a one-to-five scale, with one star representing poor performance and five stars representing excellent performance. Star Ratings are released annually and reflect the experiences of people enrolled in Medicare Advantage and Part D prescription drug plans.

How do Medicare star ratings work?

Medicare uses information from member satisfaction surveys, plans, and health care providers to give overall performance star ratings to plans. A plan can get a rating between 1 and 5 stars. A 5-star rating is considered excellent. These ratings help you compare plans based on quality and performance.

Why are star ratings important to Medicare Advantage?

Medicare star ratings are important because they give you an idea about which plans in your area have the highest satisfaction ratings. Star ratings only pertain to Medicare Advantage and Part D plans. For both types of coverage, the ratings provide a way to compare your plan options beyond their cost.

What do Medicare stars mean?

Medicare plans are rated on a scale of 1 to 5, with a 5-star rating being the highest score a plan can receive. More stars indicate better performance and quality: 5-star rating: Excellent. 4-star rating: Above Average. 3-star rating: Average.

What does the Medicare Advantage plan star rating system evaluate?

Medicare uses a Star Rating System to measure how well Medicare Advantage and Part D plans perform. Medicare scores how well plans perform in several categories, including quality of care and customer service. Ratings range from one to five stars, with five being the highest and one being the lowest.

What is the purpose of star ratings?

Star rating is a method of grading accommodation to help customers make a choice that best suits their needs and budget. The rating system was introduced initially for hotels by motoring organisations like the AA (Automobile Association) and RAC (Royal Automobile Association) as early as 1912.

Why do star ratings matter?

Medicare star ratings help beneficiaries identify high-quality plans. They also determine how insurance companies are paid. Both Medicare Advantage and Part D plans use the Medicare star ratings system, although the criteria are different.

How can a Medicare beneficiary use the star ratings quizlet?

How can I Medicare beneficiary use the stars rating? Medicare beneficiaries enrolled in a low performing plan can switch to an available five-starplan at any time. RATIONAL: although plans not obtaining four stars or better may be penalized, plans that achieve highest quality ratings can achieve higher payments.

How do star ratings affect reimbursement?

An improvement in rating from 3 stars to 4 stars, which would generate additional bonus payments and potentially higher rebates, would drive revenue up between 13.4 percent and 17.6 percent, resulting in an additional $12 million to $16.2 million in revenue for a plan.

What measures are included in CMS star ratings?

Measures included by groups The overall star rating includes a variety of the more than 100 measures CMS publicly reports, divided into 5 measure groups or categories: Mortality, Safety of Care, Readmission, Patient Experience, and Timely & Effective Care.

How many stars does Medicare Advantage get?

The federal government (the Centers for Medicare and Medicaid Services, also known as CMS) gives an annual rating to Medicare Advantage and prescription drug plans (Part D), based on categories such as: Each plan gets one to five stars, with five being the best and one being the worst.

What is a star rating?

Star Ratings allow consumers to look across Medicare health plans on a consistent, transparent basis. The government reports on and creates Star Ratings once a year, and those ratings are released right before the Annual Enrollment Period ever year.

How many Medicare Advantage plans are there?

Take Medicare, for example. In 2018, the average Medicare beneficiary could choose from among 21 Medicare Advantage plans in their region. 1

Is a higher performing plan a good match?

A higher performing plan may not be a good match if: It doesn’t offer the right mix of doctors. Can’t be used if you travel out of state or. Doesn’t offer your prescription drugs. “These are the things that you should focus on first, before even considering plan quality,” adds Roberts.

How does Medicare's star rating system work?

You could choose from a wide range of Medicare Part C (now known as Medicare Advantage) plans as early as 1997. But you didn't have a good way to compare them until 2008. That's when the Centers for Medicare & Medicaid Services (CMS) first rolled out the star rating system.

What parts of a health insurance plan are rated?

The way that the CMS rates healthcare plans depends on what type of plan it is.

What is the standard rating for a Medicare plan?

Most Medicare plans have a good rating these days, but not all. According to the CMS, nearly 68% of Medicare plans with prescription drug coverage (MA-PDP) in 2022 have a four-star rating or higher. That’s up from 49% in 2021.

How to use the rating system to pick the best health insurance plan

In general, it's best to choose the highest-rated plan that you can afford. You can compare plans and their ratings on the Medicare Plan Finder website. On the Plan Finder tool, each plan has an overall star rating based on all the rated categories.

The bottom line

Choosing between different Medicare plans can be tough. But the star ratings can help you identify high-performing ones and those with higher scores in categories that may matter to you. The CMS rates each plan on up to 40 different factors to create a helpful picture of how well the plan treats its members and their healthcare needs.

What are the factors that determine the star rating of a Medicare Advantage plan?

There are five key categories that factor into a Medicare Advantage Plan’s Star Rating. The first category is what’s known as Staying Healthy. This category covers issues such as a plan’s ability to provide access to tests, health screenings, physical exams and other preventative health measures. Next up, the second ranking factor is Managing Chronic Long Term Conditions. Did you know that people under the age of 65 who receive Social Security Disability Insurance (SSDI) payments generally become eligible for Medicare after a two-year waiting period? Those diagnosed with end-stage renal disease (ESRD) and amyotrophic lateral sclerosis (ALS) become eligible for Medicare with no waiting period. For these reasons, it’s important to understand how long-term conditions are handled by a plan. This category relates to how well a plan is able to provide a patient with management and treatment options for long-term conditions. The third category is Member Experience. This consideration takes into account the overall experience and patient satisfaction with their plan and the ease of obtaining service and the quality of care received. The fourth category in the Star Rating System for Medicare Advantage Plans is called Member Complaints. This category tracks the number of complaints from members and ranks the plan’s ability to deal with them in a professional, helpful manner. The fifth and final category used to rank Medicare plans is Customer Service. This category rates the plan’s response to customers, including handling disputes and getting new enrollments underway.

What is Medicare Part D?

Medicare Part D Plans (stand-alone prescription drug coverage) are ranked based on different rankings factors. Though if the Medicare Advantage plan in question includes prescription drug coverage, it is evaluated on these criteria as well.

How to find Medicare star rating?

You can find a plan's star rating using Medicare's Plan Finder tool or by calling 1-800-MEDICARE.

What is the Medicare star rating system?

What Is the Medicare Star-Rating System? The Medicare Star-Rating System is a method for consumers to evaluate and compare Part D drug plans and Medicare Advantage Plans, which vary greatly in terms of cost and coverage. Medicare reviews the performance of plans one a year and publishes new star ratings each fall.

How many stars are there in Medicare Advantage?

The categories are ranked between one to five stars, with five being the highest and one being the lowest. According to Medicare Interactive, Medicare Advantage Plans are rated on their performance in the following five different categories: 1 .

When can Medicare change plans?

Enrollees can change plans during specific times or during Special Enrollment Periods (SEP), which are times outside normal enrollment periods that are triggered by specific circumstances.

Can you switch to a five star Medicare Advantage plan?

In general, you can change your plan or enroll in a new one only during a Special Enrollment Period. You can use an SEP to join or switch to a five-star Medicare Advantage or Part D plan. However, a SEP can only be used once a year.

Does Medicare Part D change?

Each January, Medicare Part D drug plans and Medicare Advantage Plans can change their coverage and costs for the new calendar year. Therefore, users of the plans should review their coverage and compare their plans with other available plans to ensure their coverage is optimal.

What Are Medicare Star Ratings?

Medicare star ratings are an objective way for consumers to compare private Medicare Advantage plans and Medicare Part D prescription drug plans based on quality and performance.

CMS Star Ratings for 2022

The overall star ratings for Medicare Advantage prescription drug plans (MA-PD) have improved in recent years. According to CMS, about 68% of MA-PD plans earned four stars or higher in 2022 — a 19% increase from 2021.

What Do Medicare Star Ratings Measure?

Medicare Advantage plans and Part D plans are measured differently within the star rating system. But each plan rates various measures within the following categories:

How To Find a 5-Star CMS Health Plan

You can use CMS’s plan finder tool or call 1-800-MEDICARE to compare ratings and find the best plans in your area. Since plan quality ratings are updated every year, be sure to check the most up-to-date ratings for a more accurate comparison.

What Is the 5-Star Special Enrollment Period?

The 5-star special enrollment period allows you a one-time opportunity to switch to a 5-star plan in your service area between December 8 and November 30.

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