Medicare Blog

how can you report medicare fraud

by Prof. Ali Hickle Published 3 years ago Updated 2 years ago
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  • Department of Health and Human Services (HHS) Office of Inspector General (OIG) Medicare fraud hotline at 1-800-HHS-TIPS
  • Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348
  • Centers for Medicare and Medicaid Services at 1-800-MEDICARE

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To report suspected Medicare fraud, call toll free 1-800-HHS-TIPS (1-800-447-8477). Medicare fraud happens when Medicare is billed for services or supplies you never got.

Full Answer

How to spot and report Medicare fraud?

There are many ways of Medicare fraud, but here are the most common ones:

  • A health care provider bills Medicare for a service or item that you never received, or that is different from what you actually received
  • Somebody uses a beneficiary’s Medicare card to receive medical services, items or supplies
  • Medicare covered rental equipment was already returned, but Medicare is still billed for it

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How do I report fraud, waste or abuse of Medicare?

You can report suspected fraud or corruption by:

  • completing our reporting suspect fraud form
  • completing our health provider fraud tip-off form
  • calling our fraud hotline – 1800 829 403
  • writing to us

How do I identify Medicare fraud?

  • Call Medicare’s help line at 800-633-4227.
  • Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950).
  • File an online report with the Office of Inspector General.

What do you need to know about Medicare fraud?

“Medicare fraud” is actually a blanket term encompassing different fraudulent activities related to the Medicare system. What is perhaps most staggering is the amount of money alleged to be falsely billed by this collection of once-trusted medical professionals and agencies. The total? Somewhere around $1.3 billion.

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What are red flags for Medicare fraud?

Some red flags to watch out for include providers that: Offer services “for free” in exchange for your Medicare card number or offer “free” consultations for Medicare patients. Pressure you into buying higher-priced services. Charge Medicare for services or equipment you have not received or aren't entitled to.

What are the consequences of Medicare fraud?

It is illegal to submit claims for payment to Medicare or Medicaid that you know or should know are false or fraudulent. Filing false claims may result in fines of up to three times the programs' loss plus $11,000 per claim filed.

What is considered Medicare abuse?

What Is Medicare Abuse? Abuse describes practices that may directly or indirectly result in unnecessary costs to the Medicare Program. Abuse includes any practice that does not provide patients with medically necessary services or meet professionally recognized standards of care.

What is the Red Flags Rule healthcare?

The Red Flags Rule requires that organizations have “reasonable policies and procedures in place” to identify, detect and respond to identity theft “red flags.” The definition of “reasonable” will depend on your practice's specific circumstances or specific experience with medical identity theft as well as the degree ...

Which is the most common form of health care fraud and abuse?

Fraudulent provider billing, duplicate billing, and billing for services not medically needed accounted for 46 percent of provider fraud cases in 2016. Billing for services not performed is the most common provider fraud activity and defrauds millions from public and commercial insurers alike.

What are the three examples Medicare uses to describe abuse?

Common types of abuse include: Billing for unnecessary services (services that are not medically necessary) Overcharging for services or supplies. Misusing billing codes to increase reimbursement.

What is Medicare fraud?

The Center for Medicare and Medicaid Services (CMS) states that Medicare fraud is: Intentionally billing Medicare for a service not provided. Billing Medicare at a higher rate. If a provider pays for referrals of Medicare beneficiaries.

What to do if you think there is an error in Medicare?

If you think the error is intentional or the doctor admits to an error, you’ll need to report it. An error, intentionally or unintentionally, is Medicare waste.

How to contact HHS?

Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348. Centers for Medicare and Medicaid Services at 1-800-MEDICARE. Contact CMS by mail at Medicare Beneficiary Contact Center, PO Box 39, Lawrence, KS 66044. You can report it by calling the CMS report hotline or submit the information online.

What is the difference between fraud and waste?

Differences between Medicare Fraud, Abuse, and Waste. Fraud requires intent to obtain payment and knowing the action is wrong. Abuse creates an unnecessary cost to the Medicare Program, without knowledge. Waste may involve intent or knowledge but could also be unintentional.

What happens if a provider doesn't follow proper medical practices?

When a provider doesn’t follow proper medical practices and unnecessary tests, they are committing Medicare Abuse. Practices that result in unnecessary costs to Medicare are considered abusing the system. Medicare abuse is a serious crime, and violators will be prosecuted.

How long can you go to jail for health care fraud?

Health care fraud is a federal crime with serious consequences. If convicted you could serve up to 10 years in federal prison and pay hefty fines of up to $250,000. If you cause serious bodily harm/injury to someone, 20 years could be added to your sentence. However, if death is involved, you could face life in prison.

What to do if a doctor says something to you?

If a doctor ever says one of these things to you, report it immediately: The more tests that are done, the less you pay out-of-pocket. Offers you a gift to get you to use their services. Waives a copayment or says the co-payment is higher on a no-copay plan. States you can receive coverage on a non-covered service.

What is the number to report Medicare fraud?

You can call the national fraud hotline at 1-800-MEDICARE to report fraud to the OIG.

What is Medicare fraud?

In the Medicare context, fraud scheme include billing Medicare for services that were not delivered, or increasing the payment amount on claims forms. Health care providers who intentionally bill false charges to Medicare cost taxpayers billions of dollars a year and put the health of Medicare beneficiaries at risk.

What are some examples of Medicare fraud?

Examples of medicare abuse or fraud include suppliers billing Medicare for equipment you never ordered or received, or healthcare providers billing Medicare for services you were never provided. Fraud ranges from broad-based operations by nationwide institutions to individual health care providers working on a small scale.

What to do if you find a discrepancy in Medicare?

Call your doctor. If you find a discrepancy, call your doctor before you report fraud to make sure the questionable charges weren't made in error.

What to do if you suspect fraud or abuse?

If you suspect fraud or abuse, study the entries on your claim forms and compare them to earlier records. When you visit your doctor or order medical supplies, record the dates yourself along with the services or supplies you will receive.

Where to report fraud to HHS?

You also can report fraud by sending a written account through the mail to the HHS Office of the Inspector General at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-3489 or to the Centers for Medicare and Medicaid Services at Medicare Beneficiary Contact Center, PO Box 39, Lawrence, KS 66044.

What is abuse in healthcare?

Abuse includes acts such as over-charging for services, or unbundling services, which happens when a health care provider charges separately for individual components of one service rather than the single charge for the service as a whole. Bending the rules constitutes abuse, whereas intentional deception may be fraud.

How to report Medicare fraud?

If you suspect a fraud has occurred, you should report it, providing as many details as you can, in any of the following ways: 1 Call Medicare’s help line at 800-633-4227. 2 Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). 3 File an online report with the Office of Inspector General.

How to contact Medicare for a report?

Call Medicare’s help line at 800-633-4227. Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). File an online report with the Office of Inspector General.

Who investigates Medicare cases?

The Office of Inspector General of Medicare investigates and prosecutes many such cases, some of which are brought to light by Medicare beneficiaries who notice something that doesn’t look right and report it.

Do you have to identify yourself when reporting a suspected fraud?

You are not required to identify yourself when reporting a suspected fraud, although keep in mind that the investigators may want to contact you for further information in order to pursue the case properly. If your suspicion is confirmed and leads directly to the recovery of Medicare money, you may get up to $1,000 as a reward.

What is Medicare fraud?

Most Medicare fraud is an attempt to knowingly access benefits or reimbursements from Medicare that the perpetrator is not entitled to receive. This is a crime that affects everyone who pays taxes. When the perpetrators of fraud are successful, the funds they gain are no longer available to actual beneficiaries of Medicare.

How much of Medicare is lost to fraud?

Medicare fraud is one of the most common forms of health care fraud. In 2018, Former U.S. Attorney General Jeff Sessions estimated that more than 10% of Medicare funds are lost to fraud each year.

What are the types of fraud?

Provider fraud can include: 1 Billing for unnecessary services 2 Billing for services that were never provided 3 Writing unnecessary prescriptions 4 Soliciting or offering kickbacks

Is Medicare fraud a knowingly committed fraud?

A general rule is that Medicare fraud is knowingly committed. Perpetrators of fraud submit false claims or information with the intent of profiting from Medicare. If a provider bills incorrectly for services but does so due to an error or misunderstanding, it will likely not be classified as fraud.

Can Medicare call you to ask for your information?

Medicare will never call beneficiaries to ask for their Medicare information without prior permission. If you are ever in doubt, do not share your Medicare information with anyone who contacts you unsolicited, or who offers you goods or services in exchange for your Medicare number.

Is it a good idea to check your Medicare statements?

However, checking your Medicare statements and verifying that the services you received and dates you received them are accurate is a great way to monitor what claims are being submitted on your behalf. You should also be wary of providing your Medicare information to others. Guard your card!

Can Medicare fraud be considered fraud?

And, while it may not be considered Medicare fraud in the strictest sense, scammers may also attempt to impersonate Medicare employees in order to obtain personal information and commit identity theft.

Who can report Medicare fraud?

Patients should inform when something is wrong but medical professionals are in the best position to have knowledge of and report Medicare Fraud. Doctors, Specialists, Administrators, Nurses, Pharmacist or any medical employee can report. Working in the healthcare system provides them an insider’s knowledge of the right ...

How to report suspicious activity to Medicare?

There are two ways to privately report conduct to Medicare or the Inspector general. Calling - 1- 800-Medicare or 1-800-HHS-TIPS. Online Form submission ( Link) List of information to have ready: Medical Providers name and ID number.

What is Medicare FCA?

Medicare FCA Claims for Larger Rewards. Another option for individuals is submitting a claim using the False Claims Act. The FCA provides rewards and protection for people who report fraud against any Federal Government program. Civil health care programs are covered under the FCA.

Is it illegal to make false claims to Medicare?

Public programs fall under the protection of the Federal False Claims Act (FCA). Knowingly making false claims to these public programs for medical treatments, services or drugs is illegal.

What is heat in Medicare?

The DOJ, OIG, and HHS established HEAT to build and strengthen existing programs combatting Medicare fraud while investing new resources and technology to prevent and detect fraud and abuse . HEAT expanded the DOJ-HHS Medicare Fraud Strike Force, which targets emerging or migrating fraud schemes, including fraud by criminals masquerading as health care providers or suppliers.

What is the OIG self disclosure protocol?

The OIG Provider Self-Disclosure Protocol is a vehicle for providers to voluntarily disclose self-discovered evidence of potential fraud. The protocol allows providers to work with the Government to avoid the costs and disruptions associated with a Government-directed investigation and civil or administrative litigation.

Is there a measure of fraud in health care?

Although no precise measure of health care fraud exists, those who exploit Federal health care programs can cost taxpayers billions of dollars while putting beneficiaries’ health and welfare at risk. The impact of these losses and risks magnifies as Medicare continues to serve a growing number of beneficiaries.

Is CPT copyrighted?

CPT codes, descriptions and other data only are copyright 2020 American Medical Association. All Rights Reserved. Applicable FARS/HHSAR apply. CPT is a registered trademark of the American Medical Association. Applicable FARS/HHSAR Restrictions Apply to Government Use. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability of data contained or not contained herein.

Can you give free samples to a physician?

Many drug and biologic companies provide free product samples to physicians. It is legal to give these samples to your patients free of charge, but it is illegal to sell the samples. The Federal Government has prosecuted physicians for billing Medicare for free samples. If you choose to accept free samples, you need reliable systems in place to safely store the samples and ensure samples remain separate from your commercial stock.

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to protect yourself from robocalls?

If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

What is the phone number for the Federal Trade Commission?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Do not call Medicare?

If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.

Can you get information from Medicare if you have Social Security?

When enrolling in Medicare, you should be aware that neither Social Security nor Medicare calls you to get information. Should any issue arise in which Medicare or Social Security needs any information from you, they’ll ALWAYS send you a letter to notify you. If you’re getting too many spam phone calls, you might want to get on ...

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