Medicare Blog

how do consumers rate cigna medicare supplement insurance

by Nat Bailey Published 3 years ago Updated 2 years ago

Cigna has a strong BBB rating and has a complaint ratio just slightly above the national average. The Cigna website answers questions regarding their plans, and members have additional resources online for finding and communicating with their doctor, as well as the ability to file a claim online.

Full Answer

How much does Medicare supplement insurance cost?

  • $1,484 ($1,556 in 2022) deductible for each benefit period
  • Days 1-60: $0 coinsurance for each benefit period
  • Days 61-90: $371 ($389 in 2022) coinsurance per day of each benefit period
  • Days 91 and beyond: $742 ($778 for 2022) coinsurance per each "lifetime reserve day" after day 90 for each benefit period (up to 60 days over your lifetime)

More items...

Why are Medicare supplement rates so different?

This actually helps create competition in the market however that is not the main reason why this occurs. Medicare supplement rates are based on a few different factors. These factors include things like the risk pool and the amount of claims being paid out of the group that you are in.

How are Medicare supplement rates determined?

Medicare Supplement Plan G Rates. Medicare Plan G rates average between $90 and $120. The rates are determined by age, zip code, gender, tobacco use, and whether or not you qualify for any household discounts. Each carrier has different rates for the exact same coverage.

Are Medicare supplement insurance plans worth it?

To help answer it for yourself, it would be wise to compare Medicare Supplement plans to the other two options available to you: Doing nothing, and sticking with Original Medicare, and; Medicare Advantage plans; If you can afford the monthly premiums, Medicare Supplement plans may very well be worth the price. This is because it can limit, or eliminate, your out-of-pocket medical costs.

Is Cigna good Medicare insurance?

Pros. Member satisfaction: Cigna HealthSpring, a Cigna subsidiary, came in third out of nine Medicare Advantage providers in terms of member satisfaction in J.D. Power's latest Medicare Advantage study. Low-cost options: More than three-quarters (78.6%) of Cigna's Medicare Advantage offerings are $0-premium plans.

What is the highest rated Medicare Supplement company?

Best Medicare Supplement Insurance Companies of 2022Best Overall: Mutual of Omaha.Best User Experience: Humana.Best Set Plans and Coverage: AARP.Best Medigap Coverage Information: Aetna.Best Discounts for Multiple Policyholders: Cigna.

Is Cigna better than Medicare?

Cigna: Higher Medicare Star Ratings For 2021, UnitedHealthcare earned an overall rating of 3.5 stars from Medicare. Three stars is considered average, and four stars is above average. Cigna, meanwhile, earned a perfect 5-star rating for both its Medicare Advantage and Medicare Part D plans.

Is Cigna secure RX a good plan?

Cigna Secure Rx (PDP) Offers basic coverage and is a good fit if you receive financial assistance (Extra Help). This plan has a low monthly premium, low copays, and low costs for many generics and insulins.

What are the top 3 most popular Medicare supplement plans in 2021?

Three Popular Medicare Supplement PlansBlue Cross Blue Shield. According to Blue Cross Blue Shield (BCBS), Plans F and N are available in most areas. ... AARP United Healthcare. The United Healthcare Medicare Supplement plan is also very popular. ... Humana.

What is the most comprehensive Medicare supplement plan?

Medicare Supplement Plan F is the most comprehensive Medicare Supplement plan available. It leaves you with 100% coverage after Medicare pays its portion. Medigap Plan F covers the Medicare Part A and Part B deductible and the Medicare Part B 20% coinsurance.

How does Cigna insurance rank?

We award Cigna 2.5 out of 5.0 stars. Cigna is one of the largest health insurers in the US, and is highly rated by AM Best and the BBB. The company offers a variety of health plans for employer groups, as well as plans for individuals and families.

What states is Cigna Medicare Advantage in?

Cigna offers Medicare Advantage plans in 18 states, including Alabama, Arkansas, Arizona, Colorado, Delaware, Florida, Georgia, Illinois, Kansas, Missouri, Maryland, Mississippi, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas and the District of Columbia.

Who owns Cigna?

Anthem Inc.In June 2015, U.S. health insurer Anthem Inc. announced that it would acquire Cigna for $47 billion in cash and stock. Anthem confirmed it had reached a deal to buy Cigna on July 24, 2015.

Does Cigna extra Rx have a deductible?

There is no deductible for Cigna Extra Rx (PDP) for Select Insulins. You pay $0 or $11 for a one-month supply for Select Insulins.

Is Cigna a 5 star plan?

An organization-wide commitment to focus on patient experience, preventive health, care coordination, and customer service is leading to star rating success at Cigna. August 16, 2019 - Achieving five stars in all three domains – Medicare Advantage, Part D, and overall - is difficult.

Does Cigna Medicare Part D have a deductible?

With this plan, you won't pay a deductible for most generics and insulins, but there is an annual deductible of $480 for tier 3, 4, and 5 drugs. Many people who receive Extra Help opt for Cigna Secure Rx plans.

Which insurance company has the best Medicare Advantage plan?

List of Medicare Advantage plansCategoryCompanyRatingBest overallKaiser Permanente5.0Most popularAARP/UnitedHealthcare4.2Largest networkBlue Cross Blue Shield4.1Hassle-free prescriptionsHumana4.01 more row•Jun 22, 2022

How much do Medigap plans increase each year?

between 2% to 6% annuallyThe average Medicare Supplement Plan G rate increase is between 2% to 6% annually. Remember, this percentage can be higher or lower based on your carrier. It is important to understand the rate increase history for the carrier with which you choose to enroll.

Does USAA offer Plan G?

USAA offers a solid set of coverage options, including plans F, G and N, which are the most popular Medigap plans sold.

What are Medicare star ratings?

Medicare uses a Star Rating System to measure how well Medicare Advantage and Part D plans perform. Medicare scores how well plans perform in several categories, including quality of care and customer service. Ratings range from one to five stars, with five being the highest and one being the lowest.

Is Cigna supplemental insurance good?

The quality of Cigna Medigap plans is in line with Medigap insurance offered by other companies since benefits are standardized. However, Cigna cus...

Does Cigna pay the Medicare deductible?

Deductible coverage will vary depending on the Medicare supplement plan that you decide to purchase. Medicare Part A deductibles are fully covered...

How does a Cigna high deductible plan work?

You can select a high deductible plan only if you are eligible. For example, the high deductible version of Plan F is available only to those whose...

What is Medicare Supplement Insurance?

Medicare Supplement Insurance is additional coverage beyond traditional Medicare. Also known as "Medigap" , these plans cover some or all of the ex...

Why do I need Medicare Supplement Insurance?

Original Medicare only covers 80% of most medical expenses. The remaining 20% can get extremely costly, especially if you have a long hospitalizati...

Is it expensive to get Medigap coverage?

That depends entirely on the plan you select. Will you choose a high-deductible plan with lower premiums, or is it worth it to you to pay more in p...

What are some of the biggest differences among the different plans?

It can be confusing at first, partly because they're all identified by letter names (for example Plan A, Plan B, and so on) - and they're often mis...

How should I know which provider or service to use to get started with a plan?

While your coverage is the same regardless of which provider you use, premiums vary. It's a good idea to speak with a few companies, or with a brok...

Will the premiums change from year to year?

Unfortunately, yes. Just like any other form or insurance (such as auto, medical, homeowner's), your Medicare supplement insurance premiums may cha...

Can I get Medicare Supplement Insurance if I'm on disability?

That depends. While some states require Medigap plans to be available for disabled individuals under the age of 65 (the age that standard Medicare...

Is Medicare Supplement Insurance legitimate?

Not only is it legitimate, it's an important component of many seniors' healthcare benefits and financial planning. Of course, you should be carefu...

Available Medicare supplement plans

Medigap Plan A — the primary benefits included in every Medigap plan without any extras.

Additional benefits

Medigap plans are standardized, but companies can offer extras on top of the Medicare benefits. Here are a few extra perks available to Cigna Medicare Supplement Insurance beneficiaries:

Cigna Medicare Supplement Insurance service area

Cigna offers Medicare Supplement Insurance plans in Washington, D.C., and every state except for Massachusetts and New York.

Cost

The following price quotes were obtained for three states representing above-average, average and below-average costs for Medicare Supplement Insurance, when compared across all plans and providers using pricing data from Medicare.gov [3]:

Cigna's spending on care

Medicare Supplement Insurance providers must report data on the premiums they collect and how much they spend to provide benefits for members.

Member complaints

Members file complaints about Cigna's Medicare Supplement Insurance plans at a rate about 40% higher than the average for all Medigap plans. This is according to three years' worth of data from the National Association of Insurance Commissioners for Cigna and its subsidiaries that sell Medicare Supplement Insurance policies [6].

Customer service

Call a Medicare Supplement Insurance customer service representative at 866-459-4272, Monday to Friday, from 8 a.m. to 8 p.m. Eastern time. (TTY/TDD dial 711 and follow the prompts.)

What Do Cigna Medicare Supplement Plans Cover?

Also known as Medigap, Cigna Medicare Supplement plans work with Original Medicare Parts A and B. They help beneficiaries reduce their out-of-pocket costs by lowering or eliminating copays, coinsurance payments, and deductibles.

Cigna Medicare Supplement Plan Options

There are 10 universal Medigap policies known as plans A, B, C, D, F, G, K, L, M, and N, including standardized benefits and copay reductions. Plans C and F are only available to existing Medicare enrollees who became eligible for Medicare before 2020.

Cigna Medicare Supplement Insurance Plans Reviews and Ratings

Rating agencies generally view Cigna Medicare Supplement Insurance plans in a positive light. Customer satisfaction levels are good with many constructive comments.

Cigna Medicare Supplement insurance: Our thoughts

Cigna offers fewer Medigap plan options than some competitors, and its rates are generally higher compared to other companies. In addition, some customers have been dissatisfied with the service provided by Cigna.

How do insurance companies set prices for Medigap policies?

Insurance companies set Medigap prices, or premiums, in the three ways listed below. It's important to understand how your price is calculated, as this may impact your costs when you first enroll or when you renew your plan in subsequent years.

Cigna Medigap availability

Cigna Medicare Supplement insurance plans are available in 48 of 50 states, with the two exceptions being New York and Massachusetts. Within those 48 states, we found that:

Cigna Medigap plan options

Cigna offers the following Medigap plans in 46 states. Plan availability may vary by state.

Member resources and unique benefits

The below programs and services are included in Cigna Medicare Supplement plans at no cost to members.

Reviews and customer complaints

Cigna members and providers reported concerns with customer service, including long hold times and other servicing delays, in complaints filed with the Better Business Bureau. We also found reports of difficulty getting claims approved or paid, sometimes requiring extensive follow-up with the company.

Frequently asked questions

The quality of Cigna Medigap plans is in line with Medigap insurance offered by other companies since benefits are standardized. However, Cigna customer service is reported as subpar, and its Medigap rates can be higher than those charged by competitors.

How long has Cigna been around?

Cigna. Cigna has been around for over 30 years and is a recognized insurance provider for various coverage needs.

Does Medicare pay for most of your medical expenses?

You are probably already aware that your Medicare insurance pays for most of your costs - but not all. That's why Medicare Supplement plans are often known as "Medigap": they close the distance between the 80% that's covered and the 20% that isn't, so that you have fewer or no out-of-pocket costs. Continue reading below.

Is Cigna a higher cost plan?

Plus, looking at the base premium rate without riders for our mock customer profile, Cigna is definitely one of the higher-cost plans on the market. And, across multiple insurance brokers, none of them quoted Cigna or mentioned them as a preferred source of coverage. Overall, we feel there are better options for your Medicare Supplement Plan needs.

What is Cigna supplement plan?

As you can see from the points listed above, Cigna supplement plans aim to cover the different needs of its customers through variable adjustments. Its plans range from completely comprehensive to more value-driven. The best Cigna Medicare plan will differ depending on the customer.

Why is Cigna so high in Medicare?

One reason Cigna ranks so high is they continue to invest in technology that provides superior customer experience.

What is the difference between Cigna and Plan N?

Cigna Medicare Supplement Plan N. Plan N is the newest and most affordable of the supplement plans . Cigna’s Plan N coverage is similar to Plan G, however, there are co-pays associated with it. With Plan N you are responsible for co-payments up to $20 when visiting the doctor’s office and up to $50 for the emergency room.

What is Cigna health insurance?

Cigna is a health service company that provides an array of health products and services to individuals, families, and businesses. Some of these products include health, dental, and pharmacy insurance, as well as Cigna supplemental insurance and Cigna Medicare plans. As a global company, Cigna has cultivated more than 95 million customer ...

How many employees does Cigna have?

It is an A-rated carrier and has earned an “Excellent” review from Consumers Advocate. With 40,000 employees they are able to maintain a high level of customer service.

When did Cigna start?

Cigna traces their roots back more than 200 years. The company we know as Cigna originated in 1982 with the merger of the INA Corporation and the Connecticut General Corporation. INA was formed in Philadelphia in November of 1792 in the same building where the Declaration of Independence had been signed 16 years prior.

Does Medicare cover Plan F?

Plan F covers all that Medicare does not . This includes helping to pay Medicare deductibles and the 20% coinsurance for Medicare services. Plan F covers both Part A and Part B deductibles. The fact that it covers the Part B deductible, as well as Part B’s excess charges is what sets it apart from nearly all other plans.

What are the factors that determine Medicare Supplemental Insurance?

Medicare supplemental insurance costs are based on many factors, including your location, age, how many doctors' visits you expect to make, coverage type and more.

Does Cigna have a high deductible?

High-deductible Plan F. Cigna’s Medicare Advantage plans provide all-in-one coverage, including Medicare Part A and Part B. Some of its Advantage plans also include dental and vision coverage. These plans come with flexible options (e.g., special needs coverage for those who qualify).

Did Cigna suspend Medicare?

In 2016 however, the U.S. government suspended new enrollment in Cigna Medicare Advantage health insurance and prescription drug plans, saying Cigna had “widespread and systemic failures”. CMS said Cigna did not handle complaints and grievances properly from patients who had been denied coverage for health benefits or drugs.

Is Cigna a good Medicare provider?

Cigna seems to be a solid Medicare provider with plenty of coverage options for various lifestyles. If you’re eligible for Medicare and looking for flexible coverage with lots of perks and an emphasis on both physical and mental wellness, Cigna might be a good Medicare supplement choice for you.

Does Cigna offer a drug plan?

Cigna also offers several no-cost programs with its Advantage plans, like behavioral and emotional support, case managers, health and wellness discounts, medication therapy management and more. Cigna’s Part D prescription drug plans are ideal for those with prescriptions that require consistent upkeep.

Does Cigna have Medicare?

Cigna’s Medicare supplemental insurance, also referred to as Medigap, can help senior citizens pay for out-of-pocket expenses not covered by Medicare, such as certain deductibles, copays and coinsurance. Cigna’s website offers free quotes and comparisons for its Medicare supplement plan options, which include: Plan A. Plan F.

Does Cigna offer inhalers?

I learned that Cigna doesn't offer inhalers at Tier 1 or 2 levels. Be prepared to trigger the $445 Annual Deductible and expensive copays for Tier 3 and above medications needed to help you breathe. But the prize for price-gouging goes to the Brand and Generic medications which are priced at the same Tier 4 level. Before you enroll in a Cigna Part D Plan, find out which of your medications are Tier 3 and above... and if they are, perhaps you should shop your medications outside of the Cigna Medigap plans. Part of the problem is that CMS isn't policing Part D Plans aggressively enough. One Part D Plan might classify a drug as a Tier 2 while another one might classify it as Tier 3, 4 or not cover it at all.

What is Cigna insurance?

Cigna is a worldwide health insurance organization that covers individuals, families and employers. It has been in business for over 30 years. Well-established company: Cigna is one of the best-known health insurance companies in the United States.

Does Cigna have dental insurance?

Supplemental insurance: While Cigna has dentists and vision specialists in its network, adding coverage for these services is not easy. Plan options: Cigna offers a variety of Medicare Advantage plans.

Does Cigna offer Medicare?

Plan options: Cigna offers a variety of Medicare Advantage plans. An independent journalist, Joseph Burns is the health insurance topic leader for the Association of Health Care Journalists and contributes to AHCJ’s Covering Health blog.

Pros and Cons of Supplemental Medicare Coverage from Cigna

No. Cigna’s Medicare Advantage plan does cover these, but their supplemental insurance plans do not. However, individual plans can be purchased separately through Cigna.

What Is the Average Cost of Medicare Supplement Insurance Plans from Cigna?

How much you pay depends on the plan you select and where you live. The range of costs can vary significantly depending on your location and from year to year. The following table from Healthline provides a sample of price ranges based on 2021 prices:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9