Medicare Blog

how do i contact ngs medicare

by Alessandro Kuhic Published 2 years ago Updated 2 years ago
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What is NGS for Medicare?

NGSMedicare gives you access to the latest Medicare education and a wide variety of Medicare tools. NGSConnex, is your free, secure self-service portal to obtain beneficiary eligibility, claim status & more... saving you time and money!

What states does NGS Medicare cover?

Administered the Medicare Part A (hospital insurance) contract, serving: Over 14,000 Part A providers of service in the states of Connecticut, Illinois, Maine, Massachusetts, Minnesota, New Hampshire, New York, Rhode Island, Vermont and Wisconsin.

What jurisdiction is NGS?

* As National Government Services, Inc. (NGS) is the incumbent contractor for A/B MAC Jurisdiction K, CMS anticipates that implementation of the new contract will go smoothly, with few (if any) disruptions in service for Medicare beneficiaries and providers.Dec 28, 2021

How do I register for NGSConnex?

Step 1 – Account. Create a User ID for your account. ... Step 2 – Individual. Complete all of the required fields. ... Step 3 – Business. If your provider organization does not currently have an LSO for NGSConnex, you or someone in the provider organization must register as an LSO.

Live Chat

Medicare.gov Live Chat is available 24 hours a day, 7 days a week, except some federal holidays.

Call 1-800-MEDICARE

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account , or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

SOLUTIONS

We are a trusted partner anticipating customers’ needs and delivering services that achieve federal health care’s goals.

NEWS AND THOUGHT LEADERSHIP

National Government Services has been named one of the contract awardees for the Provider Enrollment Oversight (PEO) Indefinite Delivery/Indefinite Quantity (IDIQ) contract by the Centers for Medicare & Medicaid Services (CMS).

What is MLN CMS?

The Medicare Learning Network (MLN) is a CMS initiative to ensure Medicare physicians, providers and supplies have immediate access to Medicare coverage and reimbursement rules in a brief, accurate, and easy to understand format. To access MLN Matters articles, click on the MLN Matters link.

What is BCRC in Medicare?

The Benefits Coordination & Recovery Center (BCRC) consolidates the activities that support the collection, management, and reporting of other insurance coverage for Medicare beneficiaries. The purpose of the COB program is to identify the health benefits available to a Medicare beneficiary and to coordinate the payment process to prevent mistaken Medicare payment. The BCRC does not process claims or claim-specific inquiries. The Medicare Administrative Contractors, (MACs), intermediaries, and carriers are responsible for processing claims submitted for primary or secondary payment and resolving situations where a provider receives a mistaken payment of Medicare benefits.

What is secondary payer Medicare?

Medicare generally uses the term Medicare Secondary Payer or "MSP" when the Medicare program is not responsible for paying a claim first. The BCRC uses a variety of methods and programs to identify situations in which Medicare beneficiaries have other health insurance that is primary to Medicare. For example, information submitted on a medical claim or from other sources may result in an MSP claims investigation that involves the collection of data on other health insurance. In such situations, the other health plan may have the legal obligation to meet the beneficiary's health care expenses first before Medicare. For more information about Medicare Secondary Payer and the providers’ role in collecting data to ensure they are billing the correct primary payer, please see the Medicare Secondary Payer Fact Sheet (PDF).

What is the BCRC? What is its role?

The BCRC is the sole authority to ensure the accuracy and integrity of the MSP information contained in CMS's database (i.e., Common Working File (CWF)). Information received because of MSP data gathering and investigation is stored on the CWF. MSP data may be updated, as necessary, based on additional information received from external parties (e.g., beneficiaries, providers, attorneys, third party payers). Beneficiary, spouse and/or family member changes in employment, reporting of an accident, illness, or injury, Federal program coverage changes, or any other insurance coverage information should be reported directly to the BCRC. CMS also relies on providers and suppliers to ask their Medicare patients about the presence of other primary health care coverage, and to report this information when filing claims with the Medicare program.

What is a coba?

The Coordination of Benefits Agreement (COBA) Program establishes a nationally standard contract between CMS and other health insurance organizations that defines the criteria for transmitting enrollee eligibility data and Medicare adjudicated claim data. CMS has provided a COBA Trading Partners customer service contact list as an avenue for providers to contact the trading partners. The COBA Trading Partners document in the Download section below provides a list of automatic crossover trading partners in production, their identification number, and customer contact name and number. For additional information, click the COBA Trading Partners link.

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