Medicare Blog

how do i file a medicare claim when i have other insurance as primary

by Shanel Bins Published 2 years ago Updated 1 year ago
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The primary claim is filed first either electronically or on a paper CMS

Centers for Medicare and Medicaid Services

The Centers for Medicare & Medicaid Services, previously known as the Health Care Financing Administration, is a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state government…

-1500 form. Once the primary insurance pays the provider, the secondary insurance claim is filed. For the secondary claim - whether filed electronically or CMS-1500 form - must have information from the primary explanation of benefits (EOB) entered on the claim.

Full Answer

How do I file my own Medicare claim?

If you need to file your own Medicare claim, you’ll need to fill out a Patient Request for Medical Payment Form, the 1490S. Make sure it’s filed no later than 1 full calendar year after the date of service.

Does my doctor have to submit my claim to Medicare?

For the most part, your doctor will submit claims to Medicare. But, in some instances, like foreign travel or doctors that don’t accept the coverage, you’ll file the claim. If you receive an Advance Beneficiary Notice of Noncoverage and decide to proceed, it’s best to request your doctor submit the claim to Medicare before billing you.

How does Medicare decide which plan is primary?

The determination of which plan is primary rests in Medicare regulations and the nature of the plans themselves. If you’re in this situation and Medicare is a secondary payer, you can make it primary, but usually only by changing the circumstances of your other coverage.

When do I need to file a Medicare claim?

When do I need to file a claim? Medicare claims must be filed no later than 12 months (or 1 full calendar year) after the date when the services were provided. If a claim isn't filed within this time limit, Medicare can't pay its share.

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Can someone have Medicare and private insurance at the same time?

It is possible to have both private insurance and Medicare at the same time. When you have both, a process called “coordination of benefits” determines which insurance provider pays first. This provider is called the primary payer.

Is Medicare automatically primary or secondary?

Medicare is always primary if it's your only form of coverage. When you introduce another form of coverage into the picture, there's predetermined coordination of benefits. The coordination of benefits will determine what form of coverage is primary and what form of coverage is secondary.

How do I submit Medicare secondary claims?

Medicare Secondary Payer (MSP) claims can be submitted electronically to Novitas Solutions via your billing service/clearinghouse, directly through a Secure File Transfer Protocol (SFTP) connection, or via Novitasphere portal's batch claim submission.

Do you submit primary and secondary insurance at the same time?

It is a common mistake to think that primary and secondary insurance claims get billed out at the same time. However, this is incorrect. When billing for primary and secondary claims, the primary claim is sent before the secondary claim.

Which insurance is primary when you have two?

If you have two plans, your primary insurance is your main insurance. Except for company retirees on Medicare, the health insurance you receive through your employer is typically considered your primary health insurance plan.

Does Medicare automatically send claims to secondary insurance?

Medicare will send the secondary claims automatically if the secondary insurance information is on the claim. As of now, we have to submit to primary and once the payments are received than we submit the secondary.

When submitting a secondary claim what fields will the secondary insurance be in?

Secondary insurance of the patient is chosen as primary insurance for this secondary claim; primary insurance in the primary claim is chosen as secondary insurance in the secondary claim. Payment received from primary payer should be put in 'Amount Paid (Copay)(29)' field in Step-2 of Secondary claim wizard.

How does Medicare Secondary Payer work?

The one that pays second (secondary payer) only pays if there are costs the primary insurer didn't cover. The secondary payer (which may be Medicare) may not pay all the remaining costs. If your group health plan or retiree coverage is the secondary payer, you may need to enroll in Medicare Part B before they'll pay.

Will secondary pay if primary denies?

If your primary insurance denies coverage, secondary insurance may or may not pay some part of the cost, depending on the insurance. If you do not have primary insurance, your secondary insurance may make little or no payment for your health care costs.

How does billing work with 2 insurances?

If you have multiple health insurance policies, you'll have to pay any applicable premiums and deductibles for both plans. Your secondary insurance won't pay toward your primary's deductible. You may also owe other cost sharing or out-of-pocket costs, such as copayments or coinsurance.

How do I claim health insurance benefits from two policies?

To raise a claim from multiple health insurance plans, you need to raise it with the first insurance company towards the expenses of medical treatment. Then, you need to obtain the summary of the claim settlement, attest the hospital bills and approach the second insurance company to settle the rest of the expenses.

When a patient has a primary and secondary insurance and both are to be billed for a specific claim this is called?

Coordination of benefits That way, both health plans pay their fair share without paying more than 100% of the medical costs. This process is called coordination of benefits. Coordination of benefits decides which plan pays first (the primary plan) and which pays second (the secondary plan).

What is a Medicare claim?

A claim asks Medicare or your insurer to pay for your medical care. Claims are submitted to Medicare after you see a doctor or are treated in a hos...

Who files Medicare claims?

Your healthcare provider will usually file claims for you. You should never have to submit claims for Part A services such as hospital, skilled nur...

When do I need to file Medicare claim?

Original Medicare has both participating and non-participating providers. Participating providers accept Medicare’s reimbursement plus your coinsur...

How long do I have to file a claim?

Original Medicare claims have to be submitted within 12 months of when you received care. Medicare Advantage plans have different time limits for w...

What should I do if my provider doesn’t file my claim?

Before receiving care, ask your provider’s office whether they will submit your bill to Original Medicare. While they aren’t required to do so, som...

Are claim filing requirements different if I have Medicare Advantage or Medigap?

If you have Medicare Advantage, providers in the plan’s network have to bill your insurer for your care. As mentioned above, you may have to submit...

What if I’ve already paid for my care?

You may have already paid in full for your care when you filed your claim. Be sure to note that you’ve paid on your submission, so Medicare or your...

Do I need to file Part D claims?

Medicare Part D plans contract with pharmacies where you can fill your prescriptions. Both preferred and non-preferred pharmacies can bill your Par...

How do I check on my claim to make sure it was processed?

Original Medicare beneficiaries should receive an MSN every three months detailing their recent Medicare claims. Medicare Advantage and Part D enro...

How should I ensure my claims are also filed with Medicaid?

Many Medicare beneficiaries also qualify for Medicaid due to having limited incomes and resources. Medicaid pays for Medicare co-pays, deductibles...

How to file a medical claim?

Follow the instructions for the type of claim you're filing (listed above under "How do I file a claim?"). Generally, you’ll need to submit these items: 1 The completed claim form (Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB]) 2 The itemized bill from your doctor, supplier, or other health care provider 3 A letter explaining in detail your reason for submitting the claim, like your provider or supplier isn’t able to file the claim, your provider or supplier refuses to file the claim, and/or your provider or supplier isn’t enrolled in Medicare 4 Any supporting documents related to your claim

What to call if you don't file a Medicare claim?

If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227) . TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got. If it's close to the end of the time limit and your doctor or supplier still hasn't filed the claim, you should file the claim.

How long does it take for Medicare to pay?

Medicare claims must be filed no later than 12 months (or 1 full calendar year) after the date when the services were provided. If a claim isn't filed within this time limit, Medicare can't pay its share. For example, if you see your doctor on March 22, 2019, your doctor must file the Medicare claim for that visit no later than March 22, 2020.

What happens after you pay a deductible?

After you pay a deductible, Medicare pays its share of the Medicare-approved amount, and you pay your share (coinsurance and deductibles). , the law requires doctors and suppliers to file Medicare. claim. A request for payment that you submit to Medicare or other health insurance when you get items and services that you think are covered.

When do you have to file Medicare claim for 2020?

For example, if you see your doctor on March 22, 2019, your doctor must file the Medicare claim for that visit no later than March 22, 2020. Check the "Medicare Summary Notice" (MSN) you get in the mail every 3 months, or log into your secure Medicare account to make sure claims are being filed in a timely way.

Does Medicare Advantage cover hospice?

Medicare Advantage Plans provide all of your Part A and Part B benefits, excluding hospice. Medicare Advantage Plans include: Most Medicare Advantage Plans offer prescription drug coverage. , these plans don’t have to file claims because Medicare pays these private insurance companies a set amount each month.

Do you have to file a claim with Medicare Advantage?

Medicare services aren’t paid for by Original Medicare. Most Medicare Advantage Plans offer prescription drug coverage. , these plans don’t have to file claims because Medicare pays these private insurance companies a set amount each month.

How to ensure correct payment of Medicare claims?

To ensure correct payment of your Medicare claims, you should: Respond to Medicare Secondary Claim Development Questionnaire letters in a timely manner. Tell the BCRC about any changes in your health insurance due to you, your spouse, or a family member’s current employment or coverage changes.

What is Medicare reporting?

Reporting Other Health Insurance. If you have Medicare and other health insurance or coverage, each type of coverage is called a "payer.". When there is more than one payer, "coordination of benefits" rules decide which one pays first. The "primary payer" pays what it owes on your bills first, and then sends the rest to the "secondary payer" to pay.

What is the insurance that pays first called?

The insurance that pays first is called the primary payer . The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer. The secondary payer only pays if there are costs the primary insurer didn't cover.

What is a COB in Medicare?

The Medicare Coordination of Benefits (COB) program wants to make sure Medicare pays your claims right the first time, every time. The Benefits Coordination & Recovery Center (BCRC) collects information on your health care coverage and stores it in your Medicare record.

What is a secondary claim development questionnaire?

The Medicare Secondary Claim Development Questionnaire is sent to obtain information about other insurers that may pay before Medicare. When you return the questionnaire in a timely manner, you help ensure correct payment of your Medicare claims.

Is Medicare a secondary payer?

You. Medicare may be your secondary payer. Your record should show whether a group health plan or other insurer should pay before Medicare. Paying claims right the first time prevents mistakes and problems with your health care plans. To ensure correct payment of your Medicare claims, you should:

How to file a claim for Medicare?

How to File a Medicare Claim Yourself. If you need to file your own Medicare claim, you’ll need to fill out a Patient Request for Medical Payment Form, the 1490S. Make sure it’s filed no later than 1 full calendar year after the date of service. Medicare can’t pay its share if the submission doesn’t happen within 12 months.

How long does it take for Medicare to process a claim?

How Are Medicare Claims Processed? Your doctor will submit the claims. Then, Medicare will take about 30 days to process the claim. When it comes to Part A services, Medicare will pay the hospital directly. But, with Part B claims payment depends on whether or not the doctor accepts Medicare assignment.

How long does it take to get a Medicare summary notice?

Most claims are sent in within 24 hours of processing. You can even get your Medicare Summary Notice online; sign up to receive an e-Medicare Summary Notice and get monthly emails that link you to your details. With this, you get the most up to date information and no waiting 3 months for a letter.

Can a doctor submit a claim to Medicare?

But, in some instances, like foreign travel or doctors that don’t accept assignment, you’ll file the claim. If you receive an Advance Beneficiary Notice of Noncoverage and decide to proceed, it’s best to request your doctor submit the claim to Medicare before billing you.

Is Medicare always primary?

Medicare isn’t always primary. In this instance where Medicare is secondary, you’ll bill the primary insurance company before Medicare. Then, you can submit an Explanation of Benefits from the primary payor with the claim. The primary payer must process the claim first, and if they don’t, your doctor may bill Medicare.

Can Medicare help you complete a claim?

Medicare is trying to make it simple for beneficiaries; there are many tools that can help you complete any Medicare form or document on your own. Although, if you find that you need help with your claim, don’t hesitate to contact someone.

Can Medicare pay your share?

Medicare can’t pay its share if the submission doesn’t happen within 12 months. You can log in to MyMedicare.gov and view your claims to ensure they are being filed in a timely fashion. If your claims aren’t being taken care of, contact the doctor and ask them to file the claim.

How to file an original Medicare claim?

You can file an Original Medicare claim by sending a Beneficiary Request for Medical Payment form and the provider’s bill or invoice to your regional Medicare Administrative Contractor (Here is a list of these broken down by state). Keep copies of everything you submit. (Original Medicare providers have to give you an advance beneficiary notice ...

How long does it take to submit a claim to Medicare?

Original Medicare claims have to be submitted within 12 months of when you received care. Medicare Advantage plans have different time limits for when you have to submit claims, and these time limits are shorter than Original Medicare. Contact your Advantage plan to find out its time limit for submitting claims.

What is Medicare claim?

What is a Medicare claim? A claim asks Medicare or your insurer to pay for your medical care. Claims are submitted to Medicare after you see a doctor or are treated in a hospital. If you have a Medicare Advantage or Part D plan, your insurer will process claims on Medicare’s behalf.

Do you have to bill your insurance if you have Medicare Advantage?

If you have Medicare Advantage, providers in the plan’s network have to bill your insurer for your care. As mentioned above, you may have to submit your own claims if you go out-of-network. If you decide to file a claim yourself, first contact your insurer for its claims mailing address and any forms to include with your claim.

Do you have to give advance beneficiary notice to Medicare?

Keep copies of everything you submit. (Original Medicare providers have to give you an advance beneficiary notice (ABN), Home Health Advance Beneficiary Notice, or Skilled Nursing Advance Beneficiary Notice if they believe Medicare will not cover your care. Providers normally will not bill Medicare after they issue an ABN.

Do you have to file a claim for hospice?

You should never have to submit claims for Part A services such as hospital, skilled nursing facility (SNF) or hospice care. When it comes to outpatient care, some providers will not file claims. This can happen if you have Original Medicare and see a non-participating provider, or if you have Medicare Advantage and visit an out-of-network doctor.

Do non-participating providers have to file claims with Medicare?

Non-participating providers can charge you up to 115 percent of Medicare’s rate (in most states) and don’t have to file claims with Medicare, although some choose to do so.

What is Medicare Secondary Payer?

Medicare Secondary Payer (MSP) is the term generally used when the Medicare program does not have primary payment responsibility - that is, when another entity has the responsibility for paying before Medicare. When Medicare began in 1966, it was the primary payer for all claims except for those covered by Workers' Compensation, ...

When did Medicare start?

When Medicare began in 1966 , it was the primary payer for all claims except for those covered by Workers' Compensation, Federal Black Lung benefits, and Veteran’s Administration (VA) benefits.

Why is Medicare conditional?

Medicare makes this conditional payment so that the beneficiary won’t have to use his own money to pay the bill. The payment is “conditional” because it must be repaid to Medicare when a settlement, judgment, award or other payment is made. Federal law takes precedence over state laws and private contracts.

What age is Medicare?

Retiree Health Plans. Individual is age 65 or older and has an employer retirement plan: Medicare pays Primary, Retiree coverage pays secondary. 6. No-fault Insurance and Liability Insurance. Individual is entitled to Medicare and was in an accident or other situation where no-fault or liability insurance is involved.

Does GHP pay for Medicare?

GHP pays Primary, Medicare pays secondary. Individual is age 65 or older, is self-employed and covered by a GHP through current employment or spouse’s current employment AND the employer has 20 or more employees (or at least one employer is a multi-employer group that employs 20 or more individuals): GHP pays Primary, Medicare pays secondary.

Does Medicare pay for workers compensation?

Medicare generally will not pay for an injury or illness/disease covered by workers’ compensation. If all or part of a claim is denied by workers’ compensation on the grounds that it is not covered by workers’ compensation, a claim may be filed with Medicare.

Is Medicare the primary payer?

Medicare remains the primary payer for beneficiaries who are not covered by other types of health insurance or coverage. Medicare is also the primary payer in certain instances, provided several conditions are met.

How to learn more about Medicare?

How to Learn More About Your Medicare Options. Primary insurance isn't too hard to understand; it's just knowing which insurance pays the claim first. Medical billing personnel can always help you figure it out if you're having trouble. While it's not hard to understand primary insurance, Medicare is its own beast.

Is Medicare primary insurance in 2021?

Updated on July 13, 2021. Many beneficiaries wonder if Medicare is primary insurance. But, the answer depends on several factors. While there are times when Medicare becomes secondary insurance, for the most part, it’s primary. Let’s go into further detail about what “primary” means, and when it applies.

Is Medicare a primary or secondary insurance?

Mostly, Medicare is primary. The primary insurer is the one that pays the claim first, whereas the secondary insurer pays second. With a Medigap policy, the supplement is secondary. Medicare pays claims first, and then Medigap pays. But, depending on the other policy, you have Medicare could be a secondary payer.

Does Medicare pay your claims?

Since the Advantage company pays the claims, that plan is primary. Please note that Medicare WON’T pay your claims when you have an Advantage plan. Medicare doesn’t become secondary to an Advantage plan. So, you’ll rely on the Advantage plan for claim approvals.

Can you use Medicare at a VA hospital?

Medicare and Veterans benefits don’t work together; both are primary. When you go to a VA hospital, Veteran benefits are primary. Then, if you go to a civilian doctor or hospital, Medicare is primary. But, you CAN’T use Veterans benefits at a civilian doctor. Also, you can’t use Medicare benefits at the VA.

Is Medicare a part of tricare?

Medicare is primary to TRICARE. If you have Part A, you need Part B to remain eligible for TRICARE. But, Part D isn’t a requirement. Also, TRICARE covers your prescriptions. Your TRICARE will be similar to a Medigap plan; it covers deductibles and coinsurances.

What are special circumstances in Medicare?

In addition to the rules addressing Medicare participants who are covered by other health insurance coverage, additional rules apply to special medical circumstances.

Is Medicare a primary or secondary payer?

In some cases, Medicare is the primary payer, which means it is responsible for paying for covered charges before any other plans, which are called secondary payers because they're responsible only for covered charges left unpaid by the primary payer. In other cases, the other plan is primary and Medicare is secondary.

Is Medicare Advantage a primary plan?

Medicare Advantage plans, on the other hand, replace Medicare. For participants who elect coverage by a Medicare Advantage plan, the MA plan is primary, and Medicare isn’t a payer at all.

Is Medicare primary for a 65 year old?

Many people who have reached age 65 have Medicare as well as coverage provided by their own or their spouse's current employer. In such cases, the group health plan is the primary payer unless the employer has less than 20 employees, in which case, Medicare is primary.

Is Medicare Supplements the same as Medicare Advantage?

Medicare supplements, also referred to as Medigap policies, are designed to cover the deductibles and co-insurance required by Medicare; thus, Medicare is always primary relative to Medicare supplements. Medicare Advantage plans, on the other hand, replace Medicare .

Is Medicare the primary insurance?

In some cases, Medicare is the primary payer, which means it is responsible for paying for covered charges before any other plans, which are called secondary payers ...

Can you make Medicare primary?

Making Medicare Primary. If you’re in a situation where you have Medicare and some other health coverage, you can make Medicare primary by dropping the other coverage. Short of this, though, there’s no action you can take to change Medicare from secondary to primary payer.

How is a primary claim filed?

The primary claim is filed first either electronically or on a paper CMS-1500 form. Once the primary insurance pays the provider, the secondary insurance claim is filed. For the secondary claim - whether filed electronically or CMS-1500 form - must have information from the primary explanation of benefits (EOB) entered on the claim.

What is the third claim in Medicare?

The third claim is called a Tertiary claim. Tertiary is defined as third in the order of level.

Do you send a paper attachment with a CMS 1500?

Anytime you send a paper attachment with the CMS-1500 claim form, it's very important to make sure any attached EOB's are good quality copies and all the important information can be easily read. Many of these are scanned in by the insurance company which usually further degrades the quality of the copy.

Is Medicare primary or secondary?

If the patient is retired and covered under their spouse's insurance plan, the primary would be the spouse's insurance and Medicare would be secondary. Visitors please share your experiences billing for three insurance ...

Monday, October 11, 2010

If there is insurance primary to Medicare for the service date (s), enter the insured’s policy or group number within the confines of the box and proceed to items 11a-11c. Items 4, 6, and 7 must also be completed. If item 11 is left blank, the claim will be denied as unprocessable.

Submitting Medicare secondary claim - cms 1500 primary insurance info

If there is insurance primary to Medicare for the service date (s), enter the insured’s policy or group number within the confines of the box and proceed to items 11a-11c. Items 4, 6, and 7 must also be completed. If item 11 is left blank, the claim will be denied as unprocessable.

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When Do I Need to File A Claim?

How Do I File A Claim?

  • Fill out the claim form, called the Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB). You can also fill out the CMS-1490S claim form in Spanish.
See more on medicare.gov

What Do I Submit with The Claim?

  • Follow the instructions for the type of claim you're filing (listed above under "How do I file a claim?"). Generally, you’ll need to submit these items: 1. The completed claim form (Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB]) 2. The itemized bill from your doctor, supplier, or other health care provider 3. A letter explaining in detail your reason for subm…
See more on medicare.gov

Where Do I Send The Claim?

  • The address for where to send your claim can be found in 2 places: 1. On the second page of the instructions for the type of claim you’re filing (listed above under "How do I file a claim?"). 2. On your "Medicare Summary Notice" (MSN). You can also log into your Medicare accountto sign up to get your MSNs electronically and view or download them an...
See more on medicare.gov

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