Medicare Blog

how do i get a medicare card that i never received

by Maybell Von Published 3 years ago Updated 2 years ago
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Medicare beneficiaries can also call 1-800-772-1213 or contact their local Social Security office to receive a copy of their card. According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

Once Medicare starts mailing cards to your state, it can take up to a month to receive the card. If the government has finished mailing the cards to your state, and you did not receive a card, contact Medicare right away at 1-800-MEDICARE (633-4227) or 1-877-486-2048 for TTY users.Nov 28, 2018

Full Answer

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

When should I receive my new Medicare card?

  • (1) Look for the information identifying your prescription drug plan. ...
  • (2) Use the Medicare.gov system. ...
  • (3) Use your Medicare plan's online or web-based system. ...
  • (4) Telephone a Medicare representative for assistance. ...
  • (5) Get help from your local pharmacist. ...
  • (6) Get help from your local pharmacist - part 2. ...

More items...

Did not receive new Medicare card?

One possible reason that you did not receive your card is that you are not yet receiving Social Security benefits. This is often the case when someone is still working or if they want to maximize their benefits. If this is the case, you will need to either go to your local Social Security office or enroll online at www.medicare.gov.

How do I get duplicate Medicare card?

  • Drivers License
  • U. S. Passport
  • Employee ID card
  • School ID card
  • Letter from a medical professional or doctor stating your name, address, SSN, doctors name, and a signature
  • Burth Certificate
  • U. S. Hospital record

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What do I do if I don't get my Medicare card?

You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Does Medicare automatically send you a Medicare card?

You should automatically receive your Medicare card three months before your 65th birthday. You will automatically be enrolled in Medicare after 24 months and should receive your Medicare card in the 25th month.

Will Social Security send me a Medicare card?

Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there's nothing you need to do! If you need to update your address, use your personal my Social Security account.

Will I automatically get my Medicare card in the mail?

Medicare will automatically mail your new card at no cost to the address you have on file with Social Security.

How do I order a Medicare card?

Replacing your lost, stolen or damaged card If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov. the Express Plus Medicare mobile app.

Do you automatically get a Medicare card when you turn 65?

You should receive your Medicare card in the mail three months before your 65th birthday. If you are NOT receiving benefits from Social Security or the RRB at least four months before you turn 65, you will need to sign up with Social Security to get Parts A and B.

When did Medicare stop using SSN?

April 2019With the increased risk of identity theft posed by the use of Social Security numbers (SSNs) on Medicare cards, Congress passed and President Obama signed into law the Medicare Access and CHIP Reauthorization Act of 2015, mandating the removal of SSNs from all Medicare cards by April 2019.

Can Social Security give me my Medicare number?

In your personal my Social Security account, you can get your Benefit Verification Letter, which includes your Medicare number. You can also visit Medicare.gov and sign in to see your Medicare number and print an official copy of your card.

How do I get my Medicare number online?

To get your Medicare card or number: Sign in to your MyMedicare.gov account. If you don't have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card.

Can I print my new Medicare card online?

To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov. Once logged in, you'll see a section titled “What do you want to do?”. Click on “Print my Medicare card”. The next page will prompt you to re-enter your online password.

How do I contact Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Sometimes You’Re Automatically Enrolled in Medicare

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If You’Re New to Medicare

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If You Need A New Medicare Card Sooner

Have a doctor’s appointment? If you can’t wait 30 days for your new card to arrive, you can visit your local Social Security office or call 1-800-7...

Keeping Your Medicare Card Safe

Keep your Medicare card in a safe place, and don’t let anyone else use it. Always have your card handy when you call Medicare with questions.You sh...

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

What to do if my Medicare card doesn't work?

If that doesn’t work, call the Medicare hotline at 800-633-4227. Officials there can tell you whether there might be a problem, such as a wrong mailing address. In the meantime, you can continue to use your old Medicare card.

What is Medicare ID?

The new Medicare ID has been redesigned to prevent fraud and includes an 11-character, randomly assigned identifier, instead of a Social Security number. If you live in the first group of states whose new Medicare cards have been mailed, but you haven’t received yours, federal officials offer instructions you can follow to track down your card.

What is the identifier for Social Security?

The ID, which has been redesigned to prevent fraud, is still red, white and blue, but instead of a Social Security number, the identifier is an 11-character, randomly assigned number that has no connection to an enrollee’s personal information.

Where are Medicare cards now?

Cards are now in the mail to beneficiaries in Alaska, American Samoa, Arkansas, California, Guam, Hawaii, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Northern Mariana Islands, Oklahoma, Oregon, South Dakota and Wisconsin. New Medicare members will receive the new version of the card as soon as they sign up, ...

How to contact Medicare if you are married?

If you’re a TTY user, you can call 1-312-751-4701. You can also sign up online at in person. If you’re married, you and your spouse should each have your own separate Medicare cards with separate Medicare claim numbers. Don’t mix them up, and never use each other’s cards.

How old do you have to be to get Medicare?

Medicare sends you a red, white, and blue card when you’re signed up. You’re generally eligible for Medicare if you’re a United States citizen or permanent legal resident of at least five continuous years, and you generally qualify by age (65 or older). However, you may qualify for Medicare before turning 65 if you receive Social Security ...

What is the phone number for eHealth?

Call eHealth's licensed insurance agents at 888-391-2659, TTY users 711 . We are available Mon - Fri, 8am - 8pm ET. You may receive a messaging service on weekends and holidays from February 15 through September 30. Please leave a message and your call will be returned the next business day.

What happens if you don't reach your deductible?

Even if you haven’t reached your deductible, your doctor will need your card information to submit a claim. That claim will be applied to your deductible so you can use your benefits sooner. If you receive a new Medicare card, show it to your doctor’s office staff so they can make a copy of the updated information.

What is the number to call for Social Security?

Social Security: 1-800-772-1213, Monday through Friday, from 7AM to 7PM. If you’re a TTY user, you can call 1-800-325-0778. Railroad Retirement Board : 1-877-772-5772, Monday through Friday, from 9AM to 3:30PM. If you’re a TTY user, you can call 1-312-751-4701. You can also sign up online at in person.

When will Medicare start?

If you turn 65 years old. If you’re already receiving Social Security or Railroad Retirement Board benefits, you’ll be automatically enrolled in Original Medicare, Part A and Part B, when you reach age 65. Your Medicare card should arrive about three months before your 65th birthday, and your Medicare coverage starts the first day ...

When do you have to enroll in Medicare if you don't qualify?

If you don’t enroll in Medicare during your Initial Enrollment Period, in most cases you’ll have to wait until the General Enrollment Period, which takes place from January to March 31 every year. You may have to pay a late-enrollment penalty for Medicare Part B (and for Medicare Part A, if you don’t qualify for premium-free Part A). ...

How long does it take for a replacement Medicare card to arrive?

After you apply for your replacement card, it should arrive in the mail in about 30 days . If your Medicare card is lost, stolen, or damaged, you should apply for a replacement card promptly because your card is the best verification that you have Medicare.

What is the red, white, and blue card?

Your Medicare card is your best proof that you’re covered by Medicare insurance. You’ve used your card to receive a variety of health care services, and you’ve never had a problem with your Medicare card. But now you’ve lost your card.

How to get a replacement Medicare card?

To order a replacement Medicare card, you’ll need to provide exact information about your last payment or benefit, your Social Security number and your name as it appears on your Social Security card, your date of birth, and your telephone number.

How long does it take to get a letter from Medicare?

After requesting proof of your enrollment in Medicare, you should expect a letter confirming your Medicare coverage in about 10 days.

Does it cost anything to replace a Medicare card?

It doesn’t cost anything to replace your card, and it could provide peace of mind to know you’ve got your Medicare card and instant proof of your eligibility for so many great Medicare-covered services. For even greater peace of mind, you’ll want to check out Medicare supplement insurance and Medicare Advantage Plans.

Does Medicare Supplement cover Medicare Part A?

Enrollment in Original Medicare ( Medicare Part A and Medicare Part B) provides health coverage you’ll need, but Medicare supplement (or Medigap) insurance provide fuller coverage by filling gaps in Original Medicare, covering a wider range of health care services, and saving you a lot of money in the long run.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Can a doctor look up my Medicare card?

Sometimes doctors can look up your Medicare information without requiring your card if they have access to the Medicare Administrative Contractor portal. You’ll need to provide your full legal name, birthday and SSN. 7.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

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