Call the FirstLine Benefits customer service representatives at 1-800-933-2914. Make sure you have your OTC card and the item number for the products you want from the catalog. If you are a member of a UHC DSNP plan, you can call 1-833-853-8587to get help with your OTC and Solutran (Healthy foods) benefits.
Full Answer
How do I plan my over the counter (OTC) benefits?
In fact, when you chose to use your over the counter (OTC) benefit you must do so in one single order. This means you should plan what you will need by looking through the United Health Care OTC catalog before the end of each quarter and order everything you think you will need at once.
Does UnitedHealthcare offer Medicare Advantage plans with OTC benefits?
UnitedHealthcare offers members of some Medicare advantage plans an OTC benefit. Plans that offer these benefits are; AARP Medicare advantage Walgreens & the UnitedHealthcare Dual complete. Please keep in mind, these plans and benefits are not available in all areas.
How do I plan my United health care OTC order?
This means you should plan what you will need by looking through the United Health Care OTC catalog before the end of each quarter and order everything you think you will need at once. United Health Care will only allow you to place 1 order per quarter.
How do I order OTC products with dual health plans?
With most dual health plans, you can also order OTC products through a catalog. When you order online or by phone, the items will be mailed to you and delivered right to your door. *NOTE: Benefits vary by plan and service area.
How do I get reimbursed from UnitedHealthcare?
How to submit claims in 2 stepsSign in to your health plan account to find your submission form. Sign in to your health plan account and go to the “Claims & Accounts” tab, then select the “Submit a Claim” tab. ... Submit your claim by mail.
How do I order OTC items from UnitedHealthcare?
You can also order by phone at 1-888-628-2770 (TTY: 711) or online at https://www.cvs.com/otchs/uhc. You order from a list of approved OTC items, and OTC Health Solutions will mail them to your home address.
Where can I use my UnitedHealthcare OTC benefits card?
You can use your OTC card for covered items at participating local retailers, including:CVS.Walgreens.Duane Reade.Rite Aid.Dollar General.Family Dollar.Walmart.
Does UnitedHealthcare offer OTC benefits?
OTC+Healthy Food is a valuable benefit that's included with dual health plans from UnitedHealthcare. * This benefit gives our members credits to buy OTC products and covered groceries at many retailers. The credits are loaded on a prepaid card, which members can use to pay at checkout.
Can I use my Unitedhealthcare OTC card online at Walmart?
There are two ways one can use their OTC card to pay for eligible items purchased at either Walmart in-store or Walmart.com. Online: One can purchase eligible items using the OTC card on Walmart.com or the Walmart app on the mobile phone.
What can you buy at Walmart with an OTC card?
What can you purchase with an OTC Card at Walmart?Denture-related products.Digestive medications.First-aid materials.Orthopedic support.Pain relievers.Sleep aids.Wart removal products.Cold and cough medications.More items...•
How do I get money on my OTC card?
Simply complete eligible healthy activities like an annual wellness visit, certain screenings or participating in a qualifying health program. Rewards you earn will be automatically added to your OTC plus Card, with no forms to fill out.
How do I use my UnitedHealthcare OTC card at Walmart?
How do I use my card? You have a Health & Wellness Products card with your 17-digit account number and 4-digit security code. You will use these numbers when ordering Medicare approved OTC products. Make sure to select 'Gift Card' as your payment method at checkout when ordering online.
How do I use my OTC card?
Once activated, you can use your OTC and Grocery Card for eligible purchases at participating stores. No PIN or signature is required for in-store purchases — it works just like a pre-paid card. Go to the checkout lanes, and simply swipe the card for payment.
How do I activate my UnitedHealthcare OTC card?
How do I activate my card? Before you can use your card, you must activate it. If you haven't done so, call 1-866-755-2648 and just follow the directions. One phone call will activate all cards (all participants are sent two).
Can I use my UnitedHealthcare OTC card at Amazon?
Q: Can I use my FSA or HSA cards on Amazon? Yes, you can add your FSA or HSA card as a payment option in Your Account by clicking here.
What are the eligible OTC items?
Which OTC items are now eligible expenses?Cold, cough, and flu medicine.Tampons, pads, and liners.Pain relievers and anti-inflammatory medications.Allergy and sinus medicine.Digestive aids and laxatives.Baby rash ointments and creams.Baby electrolytes.Sleep aids.More items...•
How to order OTC?
The name of the company that handles the OTC orders is Firstline Medical . There are 2 ways to order. Either you can order by mail or you can order online. If you would like to order by mail you need to contact FirstLine Medical at 1-877-795-4521.
Is the Medicare password case sensitive?
The password is case sensitive. Additional ly, if you need help finding the right Medicare plan or have questions on your current health care plan. Please contact us at 203-796-5403. Our agents will be happy to make sure you have the coverage you need at the best price for your budget.
Can you use OTC benefits once a quarter?
Please refer to your specific plan benefits to find out exactly what your OTC benefit amount is. You need to be aware that the quarterly over the counter benefit not transferable and cannot be used once a given quarter has ended. This means if you do not use your benefit for each quarter you simply lose it.
What percent of Medicare beneficiaries are OTC?
In 2019, more than 51 percent of Medicare Advantage beneficiaries were enrolled in a plan with OTC benefits. 1. This is due in part to the Centers for Medicare and Medicaid Services (CMS) giving Medicare Advantage plan carriers more flexibility in the benefits that Medicare Advantage plans can offer. This opened the door for Medicare Advantage ...
What drugs does Medicare not cover?
Which drugs are not covered by Medicare? Medicare Part A and Part B typically do not cover the following over-the-counter drugs: Vitamins and minerals (except prenatal vitamins and fluoride preparations, in certain situations) Drugs used only for the relief of a cold or cold symptoms.
What are the benefits of Medicare Advantage?
Some of the other newly expanded Medicare Advantage benefits include (but aren’t limited to) things like: 1 Non-emergency transportation services (such as trips to the doctor’s office) 2 Caregiver support 3 Home remodeling for aging in place (such as adding bathroom grab bars) 4 Some home-based palliative care 5 Home meal delivery
Does Medicare Advantage cover OTC?
As it turns out, some Medicare Advantage (Medicare Part C) plans may provide allowances for OTC drugs and other products. Medicare Advantage plan availability and benefits may vary, depending on where you live and the plan you have. A licensed insurance agent can help you compare Medicare Advantage plans in your area that may provide coverage ...
Does Medicare cover prescriptions?
Original Medicare (Part A and Part B) doesn’t typically cover prescription medication. If it does, it’s in only limited circumstances. So do Medicare beneficiaries have any options for coverage of over-the-counter (OTC) medications? As it turns out, some Medicare Advantage (Medicare Part C) plans may provide allowances for OTC drugs ...
Does Medicare cover hair growth?
Drugs used for cosmetic purposes or hair growth. Prescription drugs that fall into the above categories may be covered by Medicare if they are being prescribed to treat other conditions and are ordered by your doctor. Speak with your health care provider for Medicare coverage information.
Does Medicare Advantage offer home delivery?
Some Medicare Advantage plans may also offer home delivery of over-the-counter drugs. The exact OTC allowances and other benefits of Medicare Advantage plans may vary. Some Medicare Advantage plans feature $0 premiums, though these types of plans may not be available where you live.
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