Medicare Blog

how do i stop unsolicited medicare and insurance calls

by Ada Zboncak Published 2 years ago Updated 1 year ago

How to Stop Medicare Phone Calls First, you’ll want to be sure to add your telephone number to the Federal Trade Commission’s Do Not Call List. To register, call from the phone which you want on the Do Not Call list.

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222. You can also register your phone number online as well, but you'll need to be sure you have an email account to do so. Also, register both your cell phone and home phone to put an end to the calls.

Full Answer

How do I stop Medicare from calling me?

How to Stop Medicare Phone Calls First, you’ll want to be sure to add your telephone number to the Federal Trade Commission’s Do Not Call List. To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

What is the phone number to stop unwanted phone calls?

The phone number is 1-888-382-1222. You can also register your phone number online as well, but you’ll need to be sure you have an email account to do so. Also, register both your cell phone and home phone to put an end to the calls.

What do I do if I get a Medicare scam call?

After receiving a Medicare scam phone call that asks for your Medicare number or other personal information, reach out to 1-800-MEDICARE (1-800-633-4227) — TTY: 1-877-486-2048.

How do I block Medicare spam calls?

If you have a smartphone, you can install a call blocker. You can choose to have any phone number not in your contact list go directly to voicemail. Spammers found a niche in claiming to be Medicare, so if you get a call from a person saying they’re with Medicare, you can guarantee its spam.

Why am I getting so many spam calls about Medicare?

Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.

Why do I keep getting calls for health insurance?

5.1 billion healthcare robocalls were made in 2018 for the purpose of identity theft or for scam payments. If you receive a call and you think it might be a scam, the best thing to do is to hang up and call us back at one of the numbers listed on our contact page or the back of your health plan member ID card.

Does Medicare solicit over the phone?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

How do I stop getting calls from senior benefits?

To register for this free service, call 1-888-382-1222 from the telephone number you wish to register. You can also register online at www.donotcall.gov. Keep in mind that this registration does not expire, so there is no need to ever re-register.

How do I block spam phone calls?

You can mark all calls from a number as spam to stop getting more calls from them and to report the spammer.On your device, open the Phone app .At the bottom, tap Recents .Tap the call you want to report as spam.Tap Block or Report spam.

How do I block unwanted calls on my cell phone?

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at add your personal wireless phone number to the national Do-Not-Call list donotcall.gov.

How do I stop health insurance calls?

You can register for it here: www.donotcall.gov. Alternatively, you can call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register.

Why does Medicare assist keep calling me?

If someone calls claiming to be from Medicare, asking for your Social Security number or bank information to get your new card or new benefits, that's a scam. Don't give personal information to a caller claiming to be from Medicare. You can't trust caller id.

How do I report a phone number that keeps calling?

The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry. Report caller ID spoofing to the Federal Communications Commission. You can report either online or by phone at 1-888-225-5322 (TTY: 1-888-835-5322).

Why am I getting so many calls about senior benefits?

Medical Alert Robocalls Many adults know these calls are fake, but trusting seniors might not. These medical alert robocalls tell the senior they could get a personal medical alert system for free, says The Senior List.

Is there a do not call list for seniors?

Add your phone number for free by visiting donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236). If you register online, you will receive a confirmation email from donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

What area codes should you not answer?

Unless you know that a call is legitimate, it's best to avoid calls from the following international area codes with a +1-country code:232: Sierra Leone.242: Bahamas.246: Barbados.284: British Virgin Islands.268: Antigua and Barbuda.345: Cayman Islands.441: Bermuda.473: Grenada, Carriacou and Petite Martinique.More items...•

How to contact Cigna for health insurance?

If you are looking for health insurance, go directly to the providers website or call them: Cigna -. If you get your insurance through your employer, call 1.800.Cigna24 or 1.800.244.6224. If you bought your insurance directly from Cigna or on the Exchange, call 1.866.494.2111. Humana -.

How to file a complaint with the FTC?

If you receive telemarketing calls after your phone number has been in the national registry for 31 days, you can file a complaint using the same website and phone numbers. To file a complaint, provide the date of the telemarketing call, phone number, and name of the company that called you.

Is the Health Insurance Marketplace a scam?

Some of the robocalls claim be about health insurance and the Health Insurance Marketplace, but the calls were a scam. The callers were fishing (called phishing) for personal information. The legitimate Healthcare Marketplace doesn’t make cold calls, (they only return calls with established clients) and they never ask for personal information. If you get a call like this, hang up.

What are Health Insurance Spam Calls?

Health insurance spam calls are just what they sound like: calls made by scam artists attempting to persuade consumers into paying for expensive health insurance that either offers few benefits, or doesn’t even exist.

Why are You Receiving These Pre Recorded Calls?

Many scam artists send use pre-recorded voice messages and an auto-dialing system to contact as many consumers as possible without human intervention. Although these methods allow them to cast a wide net, they are against the terms of the TCPA.

How Can You Stop Health Insurance Spam Calls?

There are several ways to avoid receiving health insurance spam calls. Due to the increase in these types of intrusive robocalls, many cell phone coverage providers have started offering anti-robocall services to customers. These services may be able to detect potential robocalls and flag them as spam.

Are the Calls in Violation of the TCPA?

Most unsolicited robocalls are in violation of the Telephone Consumer Protection Act. The act was signed into law in 1991 in order to protect consumers from being harassed by solicitors and telemarketers.

When Should You Seek Legal Help?

If you have been unable to prevent health insurance spam calls by registering with the Do-Not-Call list or installing call blocking software on your phone, you may be eligible to speak with a qualified attorney about your remaining options.

Join a Free Insurance Company TCPA Class Action Lawsuit Investigation

If you received a phone call from an insurance company that used an artificial voice or pre-recorded message, you may qualify to join this insurance company TCPA class action lawsuit investigation.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

Should I give my Medicare number over the phone?

Because many Medicare recipients have received new Medicare cards since 2018, scam calls encouraging the “activation” of these cards are on the rise. You do not need to activate a Medicare card, update your information, or pay any kind of fee to use your new card once you receive it.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

Conclusion

It can be a scary world out there, but the best offense is a great defense. That’s why it’s so important to stay up to date on all things Medicare — you never know when it could save you big!

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