Medicare Blog

how does a medicare audit work

by Eliza Eichmann Published 2 years ago Updated 1 year ago
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Medicare will use a method that looks at billing patterns to start the process and determine if they need a more in-depth audit of that physician. All information is now stored electronically, so that makes it incredibly easy for auditors to pick out physicians whose billing patterns may be much higher than other doctors for certain procedures.

Certified Error Rate Testing (CERT) audits
According to the CMS website, CERT audits are conducted annually using “a statistically valid random sample of claims.” Auditors review the selected claims to determine whether they “were paid properly under Medicare coverage, coding, and billing rules.”
Jul 16, 2014

Full Answer

How to prepare for a Medicare audit?

  • Comply with deadlines. Most CMS notifications arrive by mail, so make sure your front office knows what to do with these letters when they’re received. ...
  • Educate your office staff. ...
  • Gather all requested information and documents. ...
  • If you’ve been audited by CMS previously, review those audits. ...
  • Who will meet with the auditor? ...

How to become a Medicare auditor?

There are a number of different kinds of certification for medical auditors, such as the:

  • Registered Health Information Administrator (RHIA)
  • Certified Coding Specialist (CCS)
  • Certified Medical Audit Specialist (CMAS)
  • Certified Professional Medical Auditor (CPMA)

How to handle a Medicare audit?

Subsequent Hospital Care (99233) Physician notes (including resident, nurse practitioner, or physician assistant notes); Identify multiple encounters/entries recorded on a given date; Physician orders; and Labs or diagnostic test reports performed on the requested date.

  • Physician notes (including resident, nurse practitioner, or physician assistant notes);
  • Identify multiple encounters/entries recorded on a given date;
  • Physician orders; and
  • Labs or diagnostic test reports performed on the requested date.

How to respond to a Medicare audit?

This will likely include:

  • the diagnostic assessment (also known as an intake or bio/psycho/social assessment),
  • treatment plans,
  • progress notes,
  • a discharge summery,
  • any communications you may have had with others associated with the client’s case.

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What happens when Medicare audits you?

Failure to comply with CMS requirements or cooperate during an audit could result in the provider being excluded from providing services through Medicare or Medicaid.

What triggers a Medicare audit?

What Triggers a Medicare Audit? A key factor that often triggers an audit is claiming reimbursement for a higher than usual frequency of services over a period of time compared to other health professionals who provide similar services.

What is the purpose of a Medicare audit?

The Medicare Fee for Service (FFS) Recovery Audit Program's mission is to identify and correct Medicare improper payments through the efficient detection and collection of overpayments made on claims of health care services provided to Medicare beneficiaries, and the identification of underpayments to providers so that ...

How long do Medicare audits take?

After the provider is “targeted” using data analytics, the MAC performs up to three rounds of "probe and Educate." Each round takes about 90 days—30 days for MAC to review the claims, a few days to schedule an educational call, 45 days for providers to show improvement—and is centered around a one-on-one educational ...

What happens if you fail a Medicare audit?

If you fail to comply with the request, you will not receive reimbursement for the submitted claims. Even if you comply but the documentation doesn't support what you billed for, you won't get reimbursement.

Are Medicare audits random?

For example, the Medicare program is required to make random audits of 10% of all Medicare providers on an ongoing basis. An audit or investigation can result from complaints by patients about the quality or appropriateness of the care they received, or how they were billed for their care.

How far back does a Medicare audit go?

Medicare RACs perform audit and recovery activities on a postpayment basis, and claims are reviewable up to three years from the date the claim was filed.

What will the Medicare auditor check during the audit?

Medicaid and Medicare auditors are briefed to scrutinize healthcare professionals on procedures for prescribing pain medications and narcotics to beneficiaries. So, brush up on California's opioid regulations and insurance coverage rules for pain management on Medicare, as well as others.

How far back can Medicare go to recoup payments?

3 calendar yearsFor Medicare overpayments, the federal government and its carriers and intermediaries have 3 calendar years from the date of issuance of payment to recoup overpayment. This statute of limitations begins to run from the date the reimbursement payment was made, not the date the service was actually performed.

What does an audit look for?

An audit examines your business's financial records to verify they are accurate. This is done through a systematic review of your transactions. Audits look at things like your financial statements and accounting books for small business.

What are the 3 types of audits?

There are three main types of audits: external audits, internal audits, and Internal Revenue Service (IRS) audits.

What triggers a RAC audit?

RAC audits are not one-time or intermittent reviews and can be triggered by anything from an innocent documentation error to outright fraud. They are part of a systematic and concurrent operating process that ensures compliance with Medicare's clinical payment criteria, documentation and billing requirements.

What will the Medicare auditor check during the audit?

Medicaid and Medicare auditors are briefed to scrutinize healthcare professionals on procedures for prescribing pain medications and narcotics to beneficiaries. So, brush up on California's opioid regulations and insurance coverage rules for pain management on Medicare, as well as others.

How far back can a Medicare audit go?

three yearsMedicare RACs perform audit and recovery activities on a postpayment basis, and claims are reviewable up to three years from the date the claim was filed.

What are the 3 types of audits?

There are three main types of audits: external audits, internal audits, and Internal Revenue Service (IRS) audits.

What does an audit look for?

An audit examines your business's financial records to verify they are accurate. This is done through a systematic review of your transactions. Audits look at things like your financial statements and accounting books for small business.

What do you need to know about Medicare audits?

1. There are three major audit-worthy red flags for physical therapists. As you know, Medicare policy is a web of super-confusing rules and regulations.

What is RAC in Medicare?

Developed as part of the Medicare Modernization Act of 2003, the RAC program reclaims money by conducting retrospective reviews of fee-for-service (FFS) claims—a process known as “claw back.”. For this initiative, the country is divided into four regions.

Can you alter a medical record after an audit?

Never alter the medical records after a notice of an audit. However, if there are consults, orders, test reports, prescriptions, etc., that have not been filed into the chart, yet, have these filed into it, as you normally would, so that the record is complete.

Is a summary a substitute for medical records?

The summary is not a substitute for the medical records, but will assist an auditor that may not be experienced in a particular specialty or practice area. Make sure that any such summaries are clearly marked as summaries with the current date they are actually prepared. Label it accurately.

Should Medicare contractor be taken seriously?

All correspondence from Medicare, or the Medicare contractor, should be taken seriously. Avoid the temptation to consider the request from Medicare, or the Medicare contractor, just another medical records request. Avoid the temptation to delegate this as a routine matter to an administrative employee.

Is Medicare a routine audit?

Although you may speak of a "routine" Medicare audit, there is really no such creature. This is like saying you have a "routine IRS audit." The fact is that there is some item you have claimed as a Medicare provider or the amount of claims Medicare has paid in a certain category that has caused you or your practice to be audited.

Do auditors ask for medical records?

In addition to medical records, auditors often ask for invoices and purchase orders for the drugs and medical supplies dispensed to patients for which Medicare reimbursed you. Include a copy of the complete record and not just those from the dates of service requested in the audit letter.

What does a Recovery Audit Contractor (RAC) do?

RAC's review claims on a post-payment basis. The RAC's detect and correct past improper payments so that CMS and Carriers, FIs, and MACs can implement actions that will prevent future improper payments.

What Topics do RAC's Review?

Stay in the know on proposed and approved topics that RAC's are able to review. These topics will be updated monthly on the RAC reviews topic page and include:

Types of audits

Healthcare providers may be subject to different types of audits, each requiring different approaches. Private commercial payers may conduct informal reviews of a few claims or seek formal review of many claims.

California Healthcare Audit Lawyers

For help with payer audits and other healthcare business matters in Los Angeles and California statewide, call the Law Offices of Art Kalantar in Beverly Hills at 310-773-0001 for a free initial consultation.

What is PIM in Medicare?

As set out under Section 4.1 of the Medicare Program Integrity Manual (PIM), CMS relies heavily on UPICs and other contractors to identify and refer suspected cases of fraud to law enforcement for further investigation:

How long does a CMS contractor have to submit documents?

This is really frustrating in light of the fact that under 42 CFR 420.304 (b) (1), a CMS contractor is supposed the health care provider 30 days to submit the documents being requested. Although most UPICs will readily agree to an extension of time, if they only agree to extend the deadline to 30 days, they really aren’t granting the provider anything, are they? When we have objected on behalf of our clients, the UPIC has readily agreed to a due date of not less than 30 days .

Do UPICs have Medicare coverage?

UPICs are expected to adhere to applicable Medicare coverage guidelines. Nevertheless, a UPIC’s interpretation and application of these coverage requirements may greatly differ from your understanding of the same provisions. In recent years, these CMS program integrity contractors have been aggressively pursuing a wide variety of enforcement actions.

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