Who is the best person to talk to about Medicare?
If you've contacted 1-800-MEDICARE (1-800-633-4227; TTY: 1-877-486-2048) about a Medicare-related inquiry or complaint but still need help, ask the 1-800-MEDICARE representative to send your inquiry or complaint to the Medicare Ombudsman's Office.
Can you call Medicare 24 hours a day?
Medicare offers a toll-free number that's staffed 24 hours a day, seven days a week. Beneficiaries can call for Medicare information or to enroll in a plan or make an appeal. Callers can choose from a handful of menu options. Beneficiaries can also mail or fax Medicare or request information in an accessible format.
How do I contact Medicare about a question?
Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
Does Medicare call on the phone?
Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.
Recently Reported Customer Problems
I’m eligible for Medicare October * and need to get info on supplement plans and sign up
About Medicare
You are looking up Medicare customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Medicare also goes by or is associated with the names Medicare.com, Medicare.gov.
What is the affiliation between Medicare and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Medicare or organizations like it.
Aetna member seminars
Aetna members can attend a local seminar to understand how to get the most from their plans.
Aetna's mailing address
Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.
