
You may have the right to ask the BFCC-QIO for a fast appeal. Follow the directions on the IM to request a fast appeal if you think your Medicare-covered hospital services are ending too soon. You must ask for a fast appeal no later than the day you're scheduled to be discharged from the hospital.
Full Answer
Can I appeal my Medicare discharge too soon?
You have the right to a fast appeal if you think you’re being discharged too soon from your Medicare-covered inpatient hospital stay. Within 2 days of your hospital inpatient admission, you should get a notice called “An Important Message from Medicare about Your Rights” (sometimes called the “Important Message from Medicare” or the “IM”).
How do I appeal a hospital discharge?
If you have Medicare (including Medicare Advantage), you have the right to appeal a hospital discharge if you feel too sick to leave. The hospital will give you a form called "An Important Message from Medicare." This form tells you how to appeal the discharge.
How do I appeal a denial from my Medicare health plan?
If you have a Medicare health plan, start the appeal process through your plan. Follow the directions in the plan's initial denial notice and plan materials. You, your representative, or your doctor must ask for an appeal from your plan within 60 days from the date of the coverage determination.
What are my Medicare Advantage plan appeal rights?
The PACE organization will give you written information about your appeal rights. If you have a Medicare Advantage Plan or other Medicare health plan, you have the right to request an appeal to resolve differences with your plan.

How do I appeal a Medicare discharge?
You must request the appeal by noon of the day prior to termination of services (this can be done by phone or in writing). You may contact California's Quality Improvement Organization, HSAG at 1-800-841-1602, or 1-800-881-5980 (TDD for the hearing impaired).
Can you appeal a discharge?
If you have a Medi-Cal Managed Care Plan, the hospital's discharge is not an “adverse benefit determination” (ABD) that you can appeal. However, you could ask the Managed Care Plan (MCP) for more days. If your request is denied, this may be considered an ABD.
How long does a Medicare discharge appeal take?
You can expect a decision on your Medicare appeal within about 60 days. Officially known as a “Medicare Redetermination Notice,” the decision may come in a letter or an MSN. Medicare Advantage plans typically decide within 14 days. Prescription plans usually respond within 72 hours.
What is a Medicare fast appeal?
You have the right to a fast appeal if you think your Medicare-covered services are ending too soon. This includes services you get from a hospital, skilled nursing facility, home health agency, comprehensive outpatient rehabilitation facility or hospice.
How successful are Medicare appeals?
For the contracts we reviewed for 2014-16, beneficiaries and providers filed about 607,000 appeals for which denials were fully overturned and 42,000 appeals for which denials were partially overturned at the first level of appeal. This represents a 75 percent success rate (see exhibit 2).
How do I challenge a hospital discharge?
Initiating an appeal. If you don't feel ready to leave the hospital, call the QIO and explain that you're filing a fast appeal of a pending discharge. You can call during the day or at night up until just before midnight on the day that the discharge was set to occur.
What are the five levels for appealing a Medicare claim?
The Social Security Act (the Act) establishes five levels to the Medicare appeals process: redetermination, reconsideration, Administrative Law Judge hearing, Medicare Appeals Council review, and judicial review in U.S. District Court. At the first level of the appeal process, the MAC processes the redetermination.
Can providers appeal denied Medicare claims?
If you disagree with a Medicare coverage or payment decision, you can appeal the decision. Your MSN contains information about your appeal rights. If you decide to appeal, ask your doctor, other health care provider, or supplier for any information that may help your case.
Which of the following is the highest level of the appeals process of Medicare?
The levels are: First Level of Appeal: Redetermination by a Medicare Administrative Contractor (MAC) Second Level of Appeal: Reconsideration by a Qualified Independent Contractor (QIC) Third Level of Appeal: Decision by the Office of Medicare Hearings and Appeals (OMHA)
What is a QIO appeal?
If you think your Medicare services are ending too soon (e.g. if you think you are being discharged from the hospital too soon), you can file an appeal with your Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO).
What is an appeal in Medicare?
An appeal is the action you can take if you disagree with a coverage or payment decision by Medicare or your Medicare plan. For example, you can appeal if Medicare or your plan denies: • A request for a health care service, supply, item, or drug you think Medicare should cover. • A request for payment of a health care service, supply, item, ...
How long does it take to appeal a Medicare denial?
You, your representative, or your doctor must ask for an appeal from your plan within 60 days from the date of the coverage determination. If you miss the deadline, you must provide ...
What to do if you didn't get your prescription yet?
If you didn't get the prescription yet, you or your prescriber can ask for an expedited (fast) request. Your request will be expedited if your plan determines, or your prescriber tells your plan, that waiting for a standard decision may seriously jeopardize your life, health, or ability to regain maximum function.
How long does Medicare take to respond to a request?
How long your plan has to respond to your request depends on the type of request: Expedited (fast) request—72 hours. Standard service request—30 calendar days. Payment request—60 calendar days. Learn more about appeals in a Medicare health plan.
How to ask for a prescription drug coverage determination?
To ask for a coverage determination or exception, you can do one of these: Send a completed "Model Coverage Determination Request" form. Write your plan a letter.
How long does it take for a Medicare plan to make a decision?
The plan must give you its decision within 72 hours if it determines, or your doctor tells your plan, that waiting for a standard decision may seriously jeopardize your life, health, or ability to regain maximum function. Learn more about appeals in a Medicare health plan.
How long does it take to get a decision from Medicare?
Any other information that may help your case. You’ll generally get a decision from the Medicare Administrative Contractor within 60 days after they get your request. If Medicare will cover the item (s) or service (s), it will be listed on your next MSN. Learn more about appeals in Original Medicare.
What to do if you miss the deadline for a fast appeal?
If you miss the deadline for a fast appeal, you can still ask the BFCC-QIO to review your case. However, different rules and time frames apply. You might be responsible for the cost of the hospital stay past the original day the hospital tries to discharge you. If you're in a Medicare Advantage Plan, you can ask for an appeal, ...
Do you have to pay for hospice after the end of your coverage?
You won't be responsible for paying for any SNF, HHA, CORF, or hospice services provided before the termination date. If you continue to get services after the coverage end date, you may have to pay.
How long do you have to be in hospital to receive a notice from Medicare?
Information you should receive during your hospital stay. Within two days of admission as an inpatient or during pre-admission, someone at the hospital must give you a notice called Important Message from Medicare about your rights (call Member Services or 1-800 MEDICARE (1-800-633-4227) to get a sample notice or see it online at ...
How long before discharge do you have to sign a hospital notice?
If the hospital gives you the notice more than 2 days before your discharge day, it must give you a copy of your signed notice before you are scheduled to be discharged.
What is the day you leave the hospital?
The day you leave the hospital (your discharge date ) is based on when your stay in the hospital is no longer medically necessary. This part explains what to do if you believe that you are being discharged too soon.
How long does it take for Kepro to review a medical decision?
If you remain in the hospital, you may still ask KEPRO to review its first decision if you make the request within 60 days of receiving KEPRO’s first denial of your request. However, you could be financially liable for any inpatient hospital services provided after noon of the day after KEPRO gave you its first decision.
How to get Kepro to review discharge?
To get KEPRO to review your hospital discharge, you must quickly contact KEPRO. The document Important Message from Medicare about your Rights gives the name and telephone number of KEPRO and tells you what you must do. You must ask KEPRO for a “fast review” of your discharge. This “fast review” is also called an “immediate review”.
When is Kepro responsible for hospital charges?
You will not be responsible for paying the hospital charges until noon of the day after KEPRO gives you its decision. However, you could be financially liable for any inpatient hospital services provided after noon of the day after KEPRO gives you its decision.
Can you stay in the hospital after discharge?
This “fast review” is also called an “immediate review”. You must request a review from KEPRO no later than the day you are scheduled to be discharged from the hospital. If you meet this deadline, you may stay in the hospital after your discharge date without paying for it while you wait to get the decision from KEPRO.
What is a home health change of care notice?
The “Home Health Change of Care Notice” is a written notice that your home health agency should give you when your home health plan of care is changing because of one of these:
What to do if you are not satisfied with the IRE decision?
If you’re not satisfied with the IRE’s reconsideration decision, you may request a decision by OMHA, based on a hearing before an Administrative Law Judge (ALJ) or, in certain circumstances, a review of the appeal record by an ALJ or an attorney adjudicator.
What to do if you are not satisfied with QIC?
If you’re not satisfied with the QIC’s reconsideration decision, you may request a decision by OMHA, based on a hearing before an Administrative Law Judge (ALJ) or , in certain circumstances, a review of the appeal record by an ALJ or attorney adjudicator.
What happens if you disagree with a decision?
If you disagree with the decision made at any level of the process, you can generally go to the next level. At each level, you’ll get instructions on how to move to the next level of appeal.
How long does it take for an IRE to review a case?
They must get this information within 10 days after the date you get the notice telling you your case file has been sent to the IRE. The IRE’s address is on the notice.
Do doctors have to give advance notice of non-coverage?
Doctors, other health care providers, and suppliers don’t have to (but still may) give you an “Advance Beneficiary Notice of Noncoverage” for services that Medicare generally doesn’t cover, like:
Does CMS exclude or deny benefits?
The Centers for Medicare & Medicaid Services (CMS) doesn’t exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, sex, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by CMS directly or through a contractor or any other entity with which CMS arranges to carry out its programs and activities.
What to do if you decide to appeal a health care decision?
If you decide to file an appeal, ask your doctor, health care provider, or supplier for any information that may help your case. If you think your health could be seriously harmed by waiting for a decision about a service, ask the plan for a fast decision.
What happens if my Medicare plan doesn't decide in my favor?
Then, if your plan doesn't decide in your favor, the appeal is reviewed by an independent organization that works for Medicare, not for the plan.
How long does it take for Medicare to decide on appeal?
OMHA should decide within 90 days. If your appeal to the OMHA is successful, Medicare will continue coverage for as long as your doctor certifies it. Further appeals. There’s yet another play to try if you’re denied. Appeal to the Medicare Appeals Council within 60 days of the date on your OMHA denial letter.
How long does it take to appeal a QIC?
If you miss the deadline for a QIC fast appeal, you have up to 180 days to file a standard appeal with the QIC. In this case, the QIC must decide within 60 days. If the appeal to the QIC is successful, your Medicare coverage remains intact for as long as your doctor continues to certify it. OMHA appeal.
How long does it take for Medicare to send a notice of non-coverage?
You should get this notice no later than two days before your care is set to end.
How long does it take for a QIC to decide?
The QIC should decide within 72 hours. Your provider can’t bill you for continuing care until the QIC decides. However, if you lose your appeal, you’ll be responsible for all costs, including the costs incurred during the 72 hours the QIC deliberated.
What happens if QIO appeal is successful?
If your QIO appeal is successful, your Medicare coverage for the SNF continues for as long as your doctor continues to certify it. QIC appeals.
How long do you have to appeal a QIO decision?
Your provider can’t bill you before the QIO makes its decision. If you miss the deadline for a fast appeal, you have up to 60 days to file a standard appeal with the QIO. If you’re still receiving care, the QIO should make its decision as soon as possible after receiving your request.
What to do if your care shouldn't be ending?
If you feel that your care shouldn’t be ending, ask for a fast appeal. The NOMNC will tell you how to do that. (The notice might also call it an immediate or expedited appeal.) A fast appeal is key to your continued stay. File your appeal no later than noon of the day before your services are ending.
How long does it take to appeal a Medicare Advantage plan?
This means the Medicare Advantage plan must make a decision about the appeal within three calendar days.
What is BCMP in Medicare?
The Beneficiary Care Management Program (BCMP) is a Centers for Medicare & Medicaid Services (CMS) Person and Family Engagement initiative supporting Medicare Fee-for-Service beneficiaries undergoing a discharge appeal, who are experiencing chronic medical conditions requiring lifelong care management. It serves as an enhancement to the existing beneficiary appeals process. This program is not only a resource for Medicare beneficiaries, but extends support for their family members, caregivers and providers as active participants in the provision of health care delivery. So what services are offered by this program? The BCMP program will focus on these key care management support services:
Can you appeal a skilled service termination?
skilled service termination appeals. If you have Medicare (including Medicare Advantage), you have the right to appeal a discharge if you do not agree with the decision that skilled services will be stopped. You must be given a letter called a Notice of Medicare Non-coverage with the planned discharge date explaining how to appeal.
Can you appeal Medicare Advantage?
If you have a Medicare Advantage plan, you have some additional Medicare rights. If you are concerned that you cannot get the care you need, you have the right to appeal to the Medicare Advantage plan. You can appeal things like denials for: Referrals to a specialist;
