
Medicare members Pay by mail Mail a check or money order along with the payment coupon to the billing address listed on your coupon, using the return envelopes provided. Be sure to write your billing ID, found on the coupon or billing-related letter from Humana, on your payment.
Full Answer
Which is the best Medicare plan, Aetna or Humana?
The 11 Best Medicare Supplement Plans
- United Medicare Advisors
- Go Medigap
- Aetna
- SelectQuote Senior
- Blue Cross Blue Shield
- GoHealth
- Humana
- Medicare Plans
- Cigna
- Health IQ
How to contact Humana health insurance?
We are here to help
- 16 years' experience in successful complaint resolution
- Each complaint is handled individually by highly qualified experts
- Honest and unbiased reviews
- Last but not least, all our services are absolutely free
Which providers accept Humana Medicare plans?
Medicare providers in Humana networks may include primary care doctors, specialists, hospitals, pharmacies, outpatient clinics, laboratories, imaging centers, and in some cases, even dentists, eye doctors, and audiologists.
How to become a provider for Humana?
- Curriculum vitae, including work history in a month/year format
- Professional license o DEA certificate
- Controlled Dangerous Substances (CDS) certificate
- Copy of malpractice insurance face sheet
- Summary of pending or settled malpractice cases
See more

Does Humana follow Medicare billing guidelines?
Humana is excited to announce that we recognize the new coding and guidelines for our Medicare Advantage, commercial and select Medicaid plans. When the AMA and CMS differ in their coding and guidelines, Humana plans follow the CMS guidance.
How do I bill my Humana insurance?
Other ways to pay your plan premium Be sure to write your billing ID, found on the coupon or billing-related letter from Humana, on your payment. Call our Customer Care department at the number listed on the back of your Humana member ID card to make a payment or sign up for auto pay.
What is Humana EDI number?
This testing is coordinated through the Availity Client Services Department (800‐282‐4548).
Can you bill Medicare directly?
In short, providers may not bill Medicare for noncovered services, but, provided the patient has been informed that the service is not covered and still requests the service, the patient can be billed directly and will be personally responsible.
What is the payer ID for Humana Medicare Advantage?
Submitting a claim electronically If submitting a claim to a clearinghouse, use the following payer IDs for Humana: Claims: 61101. Encounters: 61102.
How does a provider submit a claim to Medicare?
Contact your doctor or supplier, and ask them to file a claim. If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got.
Does Humana accept modifier 59?
1, 2020. Humana's policy is consistent with the CMS changes. The Humana decision significantly reduces the instances in which a PT will need to append the 59, X, XE, XP, XS, or XU modifiers and will eliminate situations in which certain code pairs were prohibited.
How do I get reimbursed from Humana?
If you paid for services from your provider, ask us to reimburse you. You may request reimbursement by mailing a copy of your Humana member ID card and the provider's bill to the claims address written on the back of your card. Make sure the bill shows the patient's name and Humana member ID number.
Does Humana follow NCCI edits?
Humana expands incidental/bundling editing on a continuous basis. Updates are made to Humana's editing systems based on direction from the AMACPT, the National Correct Coding Initiative (NCCI) and other applicable codingstandards.
What form is used to send claims to Medicare?
Form CMS-1500Providers sending professional and supplier claims to Medicare on paper must use Form CMS-1500 in a valid version. This form is maintained by the National Uniform Claim Committee (NUCC), an industry organization in which CMS participates.
Can I submit paper claims to Medicare?
Methods of Submission Claims may be filed to electronically (this applies to most Medicare providers) or on paper (if certain conditions or exceptions exist).
How do I get reimbursed for Medicare premiums?
Call 1-800-MEDICARE (1-800-633-4227) and ask about getting help paying for your Medicare premiums. TTY users can call 1-877-486-2048. Call your State Medical Assistance (Medicaid) office.
Preauthorizations and referrals
Get details on how to request preauthorization for various tests and procedures, view online submission options and access state-specific forms.
Claims and encounter submission
Learn about the options for submitting claims electronically, the time frames for claim submission, claim status checks and more.
Claims payment policies
Learn about reimbursement methodologies and acceptable billing practices.
Payment integrity and disputes
Find policies and procedures that help Humana ensure claims accuracy and handle payment discrepancies.
Payments information
Get information on home health billing, sequestration reduction and estimating patient responsibility.
Making It Easier
View a series of educational presentations about Humana’s claims payment policies and processes.
How to contact Humana about sequestration reduction?
Questions may be directed to Humana provider relations by calling 1-800-626-2741, Monday – Friday, 8 a.m. – 5 p.m., Central time.
What is Humana's priority?
Humana’s priority during the coronavirus disease 2019 (COVID-19) outbreak is to support the safety and well-being of the patients and communities we serve. For more information, visit Humana.com/provider/coronavirus.
What is the 837I for Humana?
Providers of home health services to Humana Medicare Advantage plan members must use the ASC X12 837I ("Institutional") transaction (or, only when appropriate, the paper equivalent). The ASC X12 837I standard transaction is used by institutional healthcare providers, including home health agencies, to bill Original Medicare. Likewise, Humana's Medicare Advantage plans require providers to submit all charges for home health services using the 837I transaction standard. (In the rare case that a paper submission is appropriate, the plan will permit a provider to submit charges using the paper equivalent of 837I, which is Form CMS-1450, also known as UB-04).
Medicare Advantage materials
Operational and reimbursement guidelines, provider qualifications and requirements, frequently asked questions and other information
Medicaid and dual Medicare-Medicaid provider materials
State-specific resources for Humana Gold-Plus Integrated (dual Medicare-Medicaid) products
National coverage determinations
Learn about the latest changes the Centers for Medicare & Medicaid Services (CMS) has made to services that are covered by Medicare.
Special needs plans presentation
Learn about the special needs plans (SNPs) we offer in select states and the critical role you play in the care of our SNP members.
Quality materials
Visit our quality resources page for information on CMS Star Ratings, the Healthcare Effectiveness Data and Information Set (HEDIS ® ), the Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ), the CMS Health Outcomes Survey (HOS) and more.
What is modifier 95?
Modifier 95 should be used to indicate the service was provided via telehealth. Modifier 95 is necessary to ensure appropriate cost-sharing determination . Each RHC and FQHC should continue to bill using the claim form (or electronic equivalent) it would have used before the PHE.
Is CPT code 90853 billable?
ANSWER: Yes, CPT code 90853 is temporarily billable as a telehealth service during the COVID-19 public health emergency. Modifier 95 should be used to indicate the service was provided virtually according to Humana Policy. Please refer to applicable CMS guidance. and Humana policy for additional information.
Is ABA telehealth covered by Humana?
ANSWER: Yes , when ABA services are covered by a plan, service codes 90889, H2012, H2019, H0031, H0032, 97151-97158, 0362T, and 0373T are billable as telehealth services. Modifier 95 should be used to indicate the service was provided virtually according to Humana policy. Please refer to applicable CMS guidance.
What is Humana's priority?
Humana’s priority during the coronavirus disease 2019 (COVID-19) outbreak is to support the safety and well-being of the patients and communities we serve. For more information, visit Humana.com/provider/coronavirus.
How long does a Medicare patient have to be on observation?
When a Medicare beneficiary receives outpatient observation services from a hospital or critical access hospital (CAH) for more than 24 hours, he or she (or the beneficiary’s authorized representative) must receive a Medicare Outpatient Observation Notice (MOON). The written MOON and a verbal explanation of ...
Humana guidelines and best practices
For detailed information about Humana’s claim payment inquiry process, review the claim payment inquiry process guide (300 KB). (opens in new window) , PDF opens new window
Diagnosis coding documentation
Industry-standard diagnosis coding guidelines require a strict literal interpretation to the health care provider’s medical record documentation
About EFT
EFT payment transactions are reported with file format CCD+, which is the recommended industry standard for EFT payments. The CCD+ format is a NACHA Automated Clearing House (ACH) corporate payment format with a single, 80-character addendum record capability.
About ERA
The ERA replaces the paper version of the EOR. Humana delivers 5010 835 versions of all ERA remittance files that are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Humana uses Availity ® as the central gateway for delivery of 835 transactions.
