Medicare Blog

how to bill medicare for telehealth services

by Matteo Heaney Published 3 years ago Updated 2 years ago
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Here are the CMS guidelines to help with billing telehealth to Medicare:

  • Patient consent is required for telehealth services. ...
  • CMS requires the use of modifier 95 with all telehealth services.
  • The place of service (POS) on the claim should be the same as the place where the service would have been rendered in person—11 for office or 12 for home.

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Full Answer

Will Medicare cover my telehealth?

The agency said in a fact sheet on the PFS that the temporary extension of Medicare telehealth coverage is meant to serve as a "glide path to evaluate whether the services should be permanently added to the telehealth list following the COVID-19 PHE."

Does Medicare cover telehealth?

Medicare covers some telemedicine services. People can access these healthcare services without traveling to a medical facility. Telemedicine, also known as telehealth, gives people access to essential medical care without asking them to travel to a healthcare facility. A person can speak with a doctor on the phone or computer.

How to make money in telehealth?

How healthcare providers are the key to building patient trust in telehealth care

  • Patient trust in telehealth is largely reliant on physician support and doctor-patient relationships.
  • Improving the overall patient experience of telehealth appointments builds confidence in the technology.
  • Training physicians on technology is an essential part of medical education.

More items...

Will providers be reimbursed for telehealth services?

At the time, however, this was a challenge because of restrictions on insurance and reimbursement. “With the COVID pandemic, and the fact that we were able to provide telemedicine services, our first thought was, ‘OK, this is great, but are patients ...

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How do I bill for Medicare telehealth?

Coding claims during COVID-19Telehealth CPT codes 99441 (5-10 minutes), 99442 (11-20 minutes), and 99443 (20-30 minutes)Reimbursements match similar in-person services, increasing from about $14-$41 to about $60-$137, retroactive to March 1, 2020.

What modifier does Medicare require for telehealth services?

Physicians should append modifier -95 to the claim lines delivered via telehealth.

What is the Medicare CPT code for telemedicine?

Medicare requires audio-video for office visit (CPT 99201-99215) telehealth services. Audio-only encounters can be provided using the telephone evaluation and management codes (CPT codes 99441-99443).

Does Medicare use GT or 95 modifier?

Some insurance companies, such as Medicare, also accept modifier 95, which means that the visit was a synchronous telehealth service administered via real-time interactive audio and video telecommunications system.

Is the GT modifier required for telehealth?

Use of the telehealth POS code certifies that the service meets the telehealth requirements. Note that for distant site services billed under Critical Access Hospital (CAH) method II on institutional claims, the GT modifier will still be required.

What is the GT modifier used for?

The GT modifier is used to indicate a service was rendered via synchronous telecommunication.

What is the difference between modifier GT and 95?

What is the difference between modifier GT and 95? Modifier 95 is like GT in use cases, but unlike GT there are limits to the codes that it can be appended. Modifier 95 was introduced in January 2017, and it is one of the newest additions to the telemedicine billing landscape.

What is a 95 modifier?

Modifier. Description. 95. Telehealth modifier defined as "synchronous telemedicine service rendered via real-time Interactive audio and video telecommunications system".

Does Medicare pay for CPT code 99441?

Medicare payment for the telephone evaluation and management visits (CPT codes 99441-99443) is equivalent to the Medicare payment for office/outpatient visits with established patients effective March 1, 2020.

Does Medicare accept the GT modifier?

Does Medicare Accept GT? No. The CMS standards changed in the beginning of 2018, when they replaced GT with 95. Medicaid also requires 95.

How do I code Medicare telehealth visits 2022?

We're permanently establishing separate coding and payment for the longer virtual check-in service described by HCPCS code G2252 (CTBS-Communication Technology-Based Services) for CY 2022.

What CPT code do you bill for telemedicine?

The services may be billed using CPT codes 99421-99423 and HCPCS codes G2061-G2063, as applicable. The patient must verbally consent to receive virtual check-in services. The Medicare coinsurance and deductible would apply to these services.

2021 Coding for Telehealth, Telephone E/M and Virtual Check-ins

CPT 99441, 99442, 99443 – Tele Medicine services | Medical Billing ...

List of Telehealth Services | CMS

Telehealth | CMS

Medicare payment policies during COVID-19

The Centers for Medicare & Medicaid Services has expanded coverage for telehealth services and providers during the COVID-19 public health emergency.

Billing and coding Medicare Fee-for-Service claims

More Medicare Fee-for-Service (FFS) services are billable as telehealth during the COVID-19 public health emergency. Read the latest guidance on billing and coding FFS telehealth claims.

Billing Medicare as a safety-net provider

Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs) can bill Medicare for telehealth services during the COVID-19 public health emergency.

State Medicaid telehealth coverage

Federal waivers allow broad coverage for telehealth through Medicaid, but COVID-19 reimbursement policies vary state to state.

COVID-19 reimbursements for care of uninsured patients

The federal government is reimbursing health care providers for testing and treating uninsured individuals for COVID-19 — including related services provided via virtual telehealth visits.

Private insurance coverage for telehealth

Many commercial health plans have broadened coverage for telehealth services in response to COVID-19 .

How much does Medicare pay for telehealth?

You pay 20% of the Medicare-approved amount for your doctor or other health care provider’s services, and the Part B Deductible applies. For most telehealth services, you'll pay the same amount that you would if you got the services in person.

What is telehealth in Medicare?

Medicare telehealth services include office visits, psychotherapy, consultations, and certain other medical or health services that are provided by a doctor or other health care provider who’s located elsewhere using interactive 2-way real-time audio and video technology.

What do you call Medicare if you suspect fraud?

If you suspect fraud, call 1-800-MEDICARE.

When can telehealth be used?

Due to the Coronavirus (COVID-19) Public Health Emergency, doctors and other health care providers can use telehealth services to treat COVID-19 (and for other medically reasonable purposes) from offices, hospitals, and places of residence (like homes, nursing homes, and assisted living facilities) as of March 6, 2020.

Does Medicare offer telehealth?

Starting in 2020, Medicare Advantage Plans may offer more telehealth benefits than Original Medicare. These benefits can be available in a variety of places, and you can use them at home instead of going to a health care facility. Check with your plan to see what additional telehealth benefits it may offer.

What is telehealth for Medicare?

Under President Trump’s leadership, the Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare telehealth services so that beneficiaries can receive a wider range of services from their doctors without having to travel to a healthcare facility. These policy changes build on the regulatory flexibilities granted under the President’s emergency declaration. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. The benefits are part of the broader effort by CMS and the White House Task Force to ensure that all Americans – particularly those at high-risk of complications from the virus that causes the disease COVID-19 – are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this virus.

When will Medicare start paying for telehealth?

Effective for services starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to patients in broader circumstances.

What services does Medicare provide through telehealth?

Medicare beneficiaries will be able to receive a specific set of services through telehealth including evaluation and management visits ( common office visits), mental health counseling and preventive health screenings.

How long does Medicare bill for evaluation?

Practitioners who may independently bill Medicare for evaluation and management visits (for instance, physicians and nurse practitioners) can bill the following codes: 99421: Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 5–10 minutes.

How do patients communicate with their doctors?

Patients communicate with their doctors without going to the doctor’s office by using online patient portals. Individual services need to be initiated by the patient; however, practitioners may educate beneficiaries on the availability of the service prior to patient initiation.

Can Medicare beneficiaries visit their doctor from home?

This will help ensure Medicare beneficiaries, who are at a higher risk for COVID-19, are able to visit with their doctor from their home, without having to go to a doctor’s office or hospital which puts themselves and others at risk.

Does Medicare pay for virtual check ins?

In 2019, Medicare started making payment for brief communications or Virtual Check-Ins, which are short patient-initiated communications with a healthcare practitioner. Medicare Part B separately pays clinicians for E-visits, which are non-face-to-face patient-initiated communications through an online patient portal.

Medicaid coverage

Each state has its own store and forward billing policies. Providers interested in billing for asynchronous telehealth can check their state’s policies on the National Policy Center - Center for Connected Health Policy .

Medicare coverage

Federal law limits Medicare’s telehealth coverage of store-and-forward or asynchronous telehealth to certain projects located in Alaska or Hawaii. Some asynchronous tasks, such as virtual check-ins can be billed to specific Medicare codes.

Does Medicare require a GT modifier?

While Medicare used to require the telehealth modifier “GT”, as of 2017, Medicare no longer requires submission with the GT modifier. ( Source ). Instead only the Place of Service code of 02 is required.

Does Medicare cover telehealth?

In 2019, Medicare expanded telehealth coverage for substance abuse or a co-occurring mental health disorder. These sessions are allowed to take place while the client is at their home. ( Source)

Does private insurance cover telehealth?

Private insurance. Many code changes for COVID-19 health care cover telehealth and include specific information for visits that are video- or audio-only. It is important to note that most states distinguish between reimbursement standards for permanent telehealth policies and temporary COVID-19 reimbursement policies.

Does Medicare cover audio only?

Audio-only or video telehealth. Although Medicare reimburses for audio and video telehealth, audio-only reimbursement is currently covered only during the COVID-19 public health emergency. Category.

Does Medicaid cover telehealth?

If you decide to provide telebehavioral health services, you will have to learn about rules and regulations for billing and reimbursement. The federal government, state Medicaid programs and private insurers have all expanded coverage for telehealth during the COVID-19 public health emergency. Most insurance companies also cover telehealth services ...

What is the CPT code for telemedicine?

We’ve found that most payers advise providers billing telemedicine to use the appropriate evaluative and management CPT code (99201 – 05, 99211-15) along with a GT or 95 modifier (more on that below).

What is a telehealth visit?

MEDICARE TELEHEALTH VISITS. A visit with a provider that uses telecommunication systems between a provider and a patient. Common telehealth services include: 99201-99215 (Office or other visits) G0425-G0427 (Telehealth consultations, emergency department or inpatient)

What is a GT modifier?

The GT modifier tells the Medicare payer that a provider delivered medical service via telemedicine. Medicare requires you to use a GT modifier with the appropriate Evaluative & Management CPT code when billing telemedicine.

What is the E&M code for telehealth?

When billing telehealth services, healthcare providers must bill the E&M code with place of service code 02 along with a GT or 95 modifier. Telehealth services not billed with 02 will be denied by the payer. This is true for Medicare or other insurance carriers.

When will telemedicine be available in 2020?

Here is an example of the new United Healthcare telemedicine policies that came out March 17, 2020. Click the link below to see the changes.

Is telemedicine changing?

Billing for telemedicine can be tricky, to say the least, and with the COVID-19, the coronavirus, telemedicine is changing almost on a daily basis which makes it hard to keep up. The guidelines for billing telemedicine are still forming. In fact, the rules for billing telemedicine are not only changing rapidly but also vary from payer to payer ...

Does Telemedicine cover telemedicine?

Some payers may have concrete answers to these questions that define their telemedicine coverage. Others may just say they cover telemedicine for certain providers, and not put many restrictions on it. Since these guidelines vary payer-to-payer and state-to-state, be sure to call that payer up and get their guidance.

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Temporarily Added Telehealth Services

  • Due to the provisions of the Consolidated Appropriations Act of 2021, the CMS continues to evaluate the inclusion of telehealth services that were temporarily added to the Medicare telehealth services list during the COVID-19 PHE (Public Health Emergency). CMS has finalized certain services added to the Medicare telehealth services list will remain on the list through Dec…
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Definition of ‘Originating Sites’

  • Section 123 of the Consolidated Appropriations Act (CAA) also removed the geographic restrictions and added the home of the beneficiary as a permissible originating site for telehealth services furnished for the purposes of diagnosis, evaluation or treatment of a mental health disorder. In CR 12519, CMS clarified that the patient’s home includes temporary lodging such as …
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Revised Pos 02 and Pos 10

  • POS 02 (Telehealth provided other than in patient’s home): The location where health services and health related services are provided or received, through telecommunication technology. Patient is not located in their home when receiving health services or health related services through telecommunication technology. POS 10 (Telehealth provided in patient’s home): The location wh…
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Newly Added Modifiers

  • The 2 additional modifiers for CY 2022 relate to telehealth mental health services. The modifiers are: 1. FQ – A telehealth service was furnished using real-time audio-only communication technology 2. FR – A supervising practitioner was present through a real-time two-way, audio/video communication technology 3. 93 – A new modifier 93 (Synchronous ...
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