Medicare Blog

how to contact medicare for questions

by Verda Schulist Published 2 years ago Updated 1 year ago
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Contact Medicare

  • Phone. For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
  • TTY
  • Mailing address

Call 1-800-MEDICARE
For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Full Answer

Who is the best person to talk to about Medicare?

If you've contacted 1-800-MEDICARE (1-800-633-4227; TTY: 1-877-486-2048) about a Medicare-related inquiry or complaint but still need help, ask the 1-800-MEDICARE representative to send your inquiry or complaint to the Medicare Ombudsman's Office.

Can I email questions to Medicare?

Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Email us at [email protected] the best response, when you contact us, please give:Your name.Phone number.Type of information you need (if you know it)The mailing address where you want us to send the materials.Jan 18, 2021

How can I contact Medicare by telephone?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

How do I contact CMS with questions?

Telephone numbers and web link information related to specific Medicare questions.Medicare Service Center: 800-MEDICARE (800-633-4227)Medicare Service Center TTY: 877-486-2048.Report Medicare Fraud & Abuse: 800-HHS-TIPS (1-800-447-8477)Medicare.gov.Medicare Helpful Contacts Page.Medicare Fraud & Abuse.More items...•Dec 1, 2021

How do I contact Medicare Australia?

calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

Why do doctors not like Medicare Advantage plans?

If they don't say under budget, they end up losing money. Meaning, you may not receive the full extent of care. Thus, many doctors will likely tell you they do not like Medicare Advantage plans because the private insurance companies make it difficult for them to get paid for the services they provide.

What phone number is 800 633 4227?

1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

What are the 4 types of Medicare?

There are four parts of Medicare: Part A, Part B, Part C, and Part D.Part A provides inpatient/hospital coverage.Part B provides outpatient/medical coverage.Part C offers an alternate way to receive your Medicare benefits (see below for more information).Part D provides prescription drug coverage.

How long does it take to get Medicare Part B after?

Most Medicare provider number applications are taking up to 12 calendar days to process from the date we get your application. Some applications may take longer if they need to be assessed by the Department of Health. We assess your application to see if you're eligible to access Medicare benefits.Dec 10, 2021

How do I contact CMS by email?

Contact MedicaidToll-Free: 877-267-2323 / TTY Toll-Free: 866-226-1819.Medicaid.gov Mailbox: [email protected] 1, 2021

What is the claims address for Medicare?

Medicare claim address, phone numbers, payor id – revised listStateAppeal addressTexasTXMedicare Part B Claims P.O. Box 660156 Dallas, TX 75265-0156AlaskaAKMedicare Part B PO Box 6703 Fargo, ND 58108-6703OregonORMedicare Part B PO Box 6702 Fargo, ND 58108-6702WashingtonWAMedicare Part B PO Box 6700 Fargo, ND 58108-670019 more rows

Does Medicare call you at home?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

Contact Information for People with Medicare

Telephone numbers and web link information related to specific Medicare questions.

Contact Information for People with Medicaid

Medicaid is a state administered program and each state sets its own guidelines regarding eligibility and services. Please refer to the "Related Links" for a list of State Health Departments.

Contact information for CMS Regional Office

Provides contact information for your CMS Regional Office, and s pecific program issue contacts are also available as PDF download.

What is the number to call Medicare?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...

How to contact Medicare for lost card?

1-800-MEDICARE and press “ 0 ”. or say “ Help me with something else ”. or press “ 6 ”. or say “ Agent ”. Replacing a lost Medicare card. 1-800-772-1213. Medicare questions for the hearing impaired. 1-877-486-2048. Social Security.

How much is Medicare Part A deductible?

The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.

What to call Medicare before calling?

Before you call the Medicare phone number. Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.

How to check Medicare claim status?

While you can always call Medicare to check on a Medicare claim status, you can also do so by visiting MyMedicare.gov. You will need to set up an account for the website, which will allow you to access certain information about your Medicare coverage: 1 You can check the status of any Medicare Part A or Part B claim, usually within 24 hours after the claim is processed. 2 You can check your Medicare Summary Notice (MSN), which shows all of your Medicare coverage and billing activity for the previous three months. 3 You can download and save your Medicare Part A and Part B claims information.

What is Medicare Part A and Part B?

Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.

What happens if you call Medicare about a denied claim?

If you say “yes,” you will be routed to a representative who will help you with your claim.

How to answer Medicare questions?

Write down your questions before you call. Take down the name of the person you are talking to and the time of your call, and write down answers to your questions so that you don’t have to call back again.

What is the number to call Medicare?

You can call Medicare anytime for help with your coverage. The number to call is 1-800- MEDICARE (1-800-633-4227). The TTY (TeleType) number is 1-877-486-2048. This phone number is meant to be a general resource for questions you have about your Medicare coverage. You can check the status of your claims, inquire about your premium ...

How to report lost Medicare card?

The SHIP national hotline is 1- (800)-701-0501. To report a lost Medicare card or if you are trying to change your address with Medicare, you may need to call the Social Security Administration office. Their national hotline is 1 (800) 772-1213.

How to contact Medicare about disability?

Preparing for your call. Bottom line. Medicare has a helpline with staff available 24/7 to answer your questions : 1-800-MEDICARE (1-800-633-4227) or TTY (TeleType): 1-877-486-2048. The State Health Insurance Assistance Program (SHIP) offers help navigating Medicare in each state. They have a national helpline that can ...

How to prepare for a Medicare call?

How to prepare for a call to Medicare. When you call the Medicare hotline, you will first be directed to an automated system. The automated system will give you some options and will collect information about your request.

What to do before sending mail?

Before sending mail that contains important documents or your private health information, call ahead and make sure that you have the correct contact information. Mail that is sent to the wrong address is not always forwarded to the right place, especially in places that receive a high volume of mail.

What is the VA number?

Their nationwide phone number is 1- (800) 827-1000.

How to contact Medicare for general questions?

1. Dial 1-800-Medicare for general questions and assistance. If you're not familiar with phone letters, the number is 1-800-633-4227.

What is the number to call about Medicare fraud?

3. Use 800-HHS-TIPS to call about Medicare fraud or abuse. Medicare has a separate line covering these issues. The number is 1-800-447-8477.

What to do if someone passes away from Medicare?

If logging into an account isn't possible, such as after someone passes away, call Medicare directly. The live chat and technical assistance representatives aren't able to help with that. Medicare needs you to report the issue over the phone in order to verify your identity and release the account to you.

How to create a Medicare account?

1. Go to MyMedicare.gov and sign up if you haven't already. Medicare's website contains all your account information, so you no longer even need to call customer service. After going to the website, click the blue “Create an Account” button to your right.

What is the best way to get medical records sorted out?

The easiest way to do this is by calling Medicare's phone hotline, which is always staffed.

What does a red and blue card mean for Medicare?

When you sign up for Medicare, you get a red and blue card with your ID number on it. Use that card to confirm your identity during the call.

Does Medicare require you to fill out forms?

Sometimes Medicare requires you to fill out forms or submit information relating to your insurance plan. You usually receive a letter in the mail explaining what you need to do next along with an envelope and any relevant forms to fill out.

What information do you need to release a private health insurance beneficiary?

Prior to releasing any Private Health Information about a beneficiary, you will need the beneficiary's last name and first initial, date of birth, Medicare Number, and gender. If you are unable to provide the correct information, the BCRC cannot release any beneficiary specific information.

When does Medicare use the term "secondary payer"?

Medicare generally uses the term Medicare Secondary Payer or "MSP" when the Medicare program is not responsible for paying a claim first. The BCRC uses a variety of methods and programs to identify situations in which Medicare beneficiaries have other health insurance that is primary to Medicare.

What is BCRC in Medicare?

The Benefits Coordination & Recovery Center (BCRC) consolidates the activities that support the collection, management, and reporting of other insurance coverage for Medicare beneficiaries. The purpose of the COB program is to identify the health benefits available to a Medicare beneficiary and to coordinate the payment process to prevent mistaken Medicare payment. The BCRC does not process claims or claim-specific inquiries. The Medicare Administrative Contractors, (MACs), intermediaries, and carriers are responsible for processing claims submitted for primary or secondary payment and resolving situations where a provider receives a mistaken payment of Medicare benefits.

What is MLN CMS?

The Medicare Learning Network (MLN) is a CMS initiative to ensure Medicare physicians, providers and supplies have immediate access to Medicare coverage and reimbursement rules in a brief, accurate, and easy to understand format. To access MLN Matters articles, click on the MLN Matters link.

Does BCRC process claims?

The BCRC does not process claims or claim-specific inquiries. The Medicare Administrative Contractors, (MACs), intermediaries, and carriers are responsible for processing claims submitted for primary or secondary payment and resolving situations where a provider receives a mistaken payment of Medicare benefits.

Can a Medicare claim be terminated?

Medicare claims paying offices can terminate records on the CWF when the provider has received information that MSP no longer applies (e.g., cessation of employment, exhaustion of benefits). Termination requests should be directed to your Medicare claims payment office.

Who should report changes in BCRC?

Beneficiary, spouse and/or family member changes in employment, reporting of an accident, illness, or injury, Federal program coverage changes, or any other insurance coverage information should be reported directly to the BCRC.

Medicare Eligibility, Applications, and Appeals

Find information about Medicare, how to apply, report fraud and complaints.

Voluntary Termination of Medicare Part B

You can voluntarily terminate your Medicare Part B (medical insurance). It is a serious decision. You must submit Form CMS-1763 ( PDF, Download Adobe Reader) to the Social Security Administration (SSA). Visit or call the SSA ( 1-800-772-1213) to get this form.

Medicare Prescription Drug Coverage (Part D)

Part D of Medicare is an insurance coverage plan for prescription medication. Learn about the costs for Medicare drug coverage.

Replace Your Medicare Card

You can replace your Medicare card in one of the following ways if it was lost, stolen, or destroyed:

Medicare Coverage Outside the United States

Medicare coverage outside the United States is limited. Learn about coverage if you live or are traveling outside the United States.

Do you have a question?

Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.

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