Medicare Blog

how to contact medicare health insurance

by Delia Fisher Published 2 years ago Updated 1 year ago
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Contact Medicare

  • Phone. For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
  • TTY
  • Mailing address

Full Answer

What is the best way to contact Medicare?

1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

Can you contact Medicare by email?

Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Email us at [email protected].

Who do you call with questions about Medicare?

1-800-633-4227Visit Medicare.gov/about-us/nondiscrimination/accessibility-nondiscrimination.html, or call 1-800-MEDICARE (1-800-633-4227) for more information. TTY users can call 1-877-486-2048. Paid for by the Department of Health & Human Services.

Can you call Medicare anytime?

The Medicare general enquiries line is available 7 days a week, 24 hours a day. Tags: Medicare.

How do I contact Medicare to update details?

The screen layout will look different if you're using a mobile device.Step 1: sign in. Sign in to myGov and select Medicare. ... Step 2: update your details. Go to the details you want to update, then select Edit. ... Step 3: sign out.

When should I call Medicare?

You should contact your insurer directly about claims or billing issues if you have Medicare Advantage or Part D coverage, or if you need to check on claims that are being processed by your Medigap supplement. (You can also call 1-800-MEDICARE to file a complaint about your health insurance plan.)

How do I check my Medicare coverage?

Checking the BasicsYou can use the enrollment check at Medicare.gov.You can call Medicare at 1-800-633-4227.Members can visit a local office to review the coverage in person.

Do you automatically get Medicare when you turn 65?

Yes. If you are receiving benefits, the Social Security Administration will automatically sign you up at age 65 for parts A and B of Medicare. (Medicare is operated by the federal Centers for Medicare & Medicaid Services, but Social Security handles enrollment.)

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How to contact Medicare for general questions?

1. Dial 1-800-Medicare for general questions and assistance. If you're not familiar with phone letters, the number is 1-800-633-4227.

How to contact Medicare technical assistance?

Call the technical assistance line if using the live chat isn't an option. The number for the technical assistance line is 1-877-607-9663, but remember that it only covers your MyMedicare.gov account. Use this number if you need help setting up or logging into your account. If you have questions about Medicare, you are better off looking for information in your MyMedicare account or calling Medicare's phone line.

How to send Medicare application?

Include any information you wish to submit to Medicare. This includes authorization forms, printed applications, and any information Medicare asks you to submit. Fold the papers up to stuff them inside the envelope. Make sure the envelope is well-sealed before you send it on its way.

How to access someone else's Medicare account?

Use Medicare's main phone line to access someone else's account. If logging into an account isn't possible, such as after someone passes away, call Medicare directly. The live chat and technical assistance representatives aren't able to help with that. Medicare needs you to report the issue over the phone in order to verify your identity and release the account to you.

What is the number to call about Medicare fraud?

3. Use 800-HHS-TIPS to call about Medicare fraud or abuse. Medicare has a separate line covering these issues. The number is 1-800-447-8477.

How to create a Medicare account?

1. Go to MyMedicare.gov and sign up if you haven't already. Medicare's website contains all your account information, so you no longer even need to call customer service. After going to the website, click the blue “Create an Account” button to your right.

What is the best way to get medical records sorted out?

The easiest way to do this is by calling Medicare's phone hotline, which is always staffed.

Does Medicare cover travel?

If you have Original Medicare and have a Medigap policy, it may provide coverage for foreign travel emergency health care. Learn more about Original Medicare outside the United States.

Can you voluntarily terminate Medicare Part B?

Voluntary Termination of Medicare Part B. You can voluntarily terminate your Medicare Part B (medical insurance). It is a serious decision. You must submit Form CMS-1763 ( PDF, Download Adobe Reader) to the Social Security Administration (SSA). Visit or call the SSA ( 1-800-772-1213) to get this form.

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First, you’ll sign up for Parts A and B. Find out when and how to sign up, and when coverage starts.

How to contact a shop insurance company?

Contact the SHOP Call Center at 1-800-706-7893 (TTY: 1-888-201-6445). The SHOP Call Center provides support to small employers and their employees looking for SHOP coverage.

How to contact the marketplace?

Contact the SHOP Call Center at 1-800-706-7893 ( TTY: 1-888-201-6445) .

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Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

File a claim

Get information on how and when to file a claim for your Medicare bills (sometimes called "Medicare billing"). You should only need to file a claim in very rare cases.

Check the status of a claim

Check your claim status with your secure Medicare account, your Medicare Summary Notice (MSN), your Explanation of Benefits (EOB), Medicare's Blue Button, or contact your plan.

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How to appeal a coverage or payment decision made by Medicare, your health plan, drug plan or Medicare Medical Savings Account (MSA) Plan.

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Learn how to get a fast appeal for Medicare-covered services you get that are about to stop.

Authorization to Disclose Personal Health Information

Access a form so that someone who helps you with your Medicare can get information on your behalf.

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