Medicare Blog

how to get medicare claim paid after timely filing

by Dr. Milton Hahn Published 2 years ago Updated 1 year ago
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If you've made sure that you have really sent your claims all within their timely filing limits, then you can send a timely filing appeal, and get your claims paid! In order to send a timely filing appeal, you have to have evidence to support your statement that the claim was sent within the timely filing deadline.

Full Answer

How long do I have to file a Medicare claim?

You should only need to file a claim in very rare cases. Medicare claims must be filed no later than 12 months (or 1 full calendar year) after the date when the services were provided. If a claim isn't filed within this time limit, Medicare can't pay its share.

How do I file a Medicare claim?

Contact your doctor or supplier, and ask them to file a claim. If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got.

Can I waive timely filing if I don’t know a patient has Medicare?

Not knowing a patient had Medicare or not knowing that Medicare should have been primary is not grounds to waive timely filing. Ask the patient if they are entitled to Medicare and if Medicare is primary or secondary. If the patient says Medicare is secondary, submit the claim to the primary insurer first.

What is the best practice for filing a Medicare claim?

Best practice: Obtain all medical insurance cards from the patient. Not knowing a patient had Medicare or not knowing that Medicare should have been primary is not grounds to waive timely filing. Ask the patient if they are entitled to Medicare and if Medicare is primary or secondary.

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How do I get reimbursed for Medicare payments?

How do you file a Medicare reimbursement claim?Once you see the outstanding claims, first call the service provider to ask them to file the claim. ... Go to Medicare.gov and download the Patient Request of Medical Payment form CMS-1490-S.Fill out the form by carefully following the instructions provided.More items...

How do I submit proof of timely to Medicare?

The supporting documentation should include the letter from the Social Security Administration notifying the beneficiary of Medicare entitlement and the effective date of the entitlement, a description of the service or services rendered and the date of the service.

Can you appeal Medicare for timely filing?

You, your representative, or your doctor must ask for an appeal from your plan within 60 days from the date of the coverage determination. If you miss the deadline, you must provide a reason for filing late.

What is the period of timely filing limit for Medicare?

12 monthsPolicy: The time limit for filing all Medicare fee-for-service claims (Part A and Part B claims) is 12 months, or 1 calendar year from the date services were furnished.

What is the denial code for timely filing?

CO 29Insurance will deny the claim with denial code CO 29 – the time limit for filing has expired, whenever the claims submitted after the time frame. The time limit is calculated from the date service provided.

Can providers check Medicare claims online?

Providers can submit claim status inquiries via the Medicare Administrative Contractors' provider Internet-based portals. Some providers can enter claim status queries via direct data entry screens.

What are the five steps in the Medicare appeals process?

The Social Security Act (the Act) establishes five levels to the Medicare appeals process: redetermination, reconsideration, Administrative Law Judge hearing, Medicare Appeals Council review, and judicial review in U.S. District Court. At the first level of the appeal process, the MAC processes the redetermination.

What is the difference between reconsideration and redetermination?

Any party to the redetermination that is dissatisfied with the decision may request a reconsideration. A reconsideration is an independent review of the administrative record, including the initial determination and redetermination, by a Qualified Independent Contractor (QIC).

What is retroactive Medicare entitlement?

(3) Retroactive Medicare entitlement involving State Medicaid Agencies, where a State Medicaid Agency recoups payment from a provider or supplier 6 months or more after the date the service was furnished to a dually eligible beneficiary.

Why is it important to understand the guidelines for timely claim filing from the date of treatment or discharge?

Specifically, timely filing guidelines are constant due dates that healthcare companies cannot avoid. If you fail to meet these defined deadlines, you could lose some serious revenue.

Why is it important to file a claim?

It is important to file claims as quickly and timely as possible. But there are always things that come up that cause delays and timely filing denials do happen. If you have good systems in place, you will be able to appeal them quickly and efficiently and most will eventually get paid.

Why are claims denied?

Claims are often denied for timely filing when the claim was actually submitted in a timely fashion but not received by the insurance carrier. There are many reasons this can happen, but the important part of the equation is how the biller responds to the denial. Other times, claims are denied for timely filing when they were not filed within ...

Can you print an electronic report if you have a claim denied?

If the claim was denied electronically you may even have that electronic denial, so that you can show what information was incorrect and that the claim was corrected and resubmitted.

Do you need to attach a copy of a claim to a carrier?

Some carriers have special forms you must use, others don’t. Whether you are using their form, or making your own, you should attach a copy of the claim, and your proof of timely filing to that form. The proof needs to be something that shows when the claim was originally submitted or when and how many times it was resubmitted.

When does Medicare extend the filing limit?

Medicare will extend the timely filing limit through the last day of the sixth month following the month in which the beneficiary, provider or supplier received notification of Medicare entitlement retroactive to or before the date of the furnished service. Retroactive Medicare Entitlement Involving State Medicaid Agencies.

How long does it take for a Medicaid reimbursement to be recouped?

A state Medicaid agency recoups payment from a provider or supplier six months or more after the date the service was furnished to a dually eligible beneficiary. Medicare will extend the timely filing limit through the last day of the sixth month following the month in which a state Medicaid agency recovered Medicaid payment from a provider ...

When did Medicare FFS start?

The Patient Protection and Affordable Care Act (PPACA) signed into law on March 23, 2010, by President Obama included a provision which amended the time period for filing Medicare Fee-For-Service (FFS) claims. This provision was aimed at curbing fraud, waste, and abuse in the Medicare program. Under the law, claims for services furnished on or after January 1, 2010, must be filed within one calendar year (12 months) after the "through" date of service on the claim.

When does Medicare extend the filing limit?

Medicare will extend the timely filing limit through the last day of the sixth month following the month in which the beneficiary, provider or supplier received notification of Medicare entitlement retroactive to or before the date of the furnished service. Retroactive Medicare Entitlement Involving State Medicaid Agencies.

How long does it take for a Medicaid reimbursement to be recouped?

A state Medicaid agency recoups payment from a provider or supplier six months or more after the date the service was furnished to a dually eligible beneficiary. Medicare will extend the timely filing limit through the last day of the sixth month following the month in which a state Medicaid agency recovered Medicaid payment from a provider ...

File a complaint (grievance)

Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

File a claim

Get information on how and when to file a claim for your Medicare bills (sometimes called "Medicare billing"). You should only need to file a claim in very rare cases.

Check the status of a claim

Check your claim status with your secure Medicare account, your Medicare Summary Notice (MSN), your Explanation of Benefits (EOB), Medicare's Blue Button, or contact your plan.

File an appeal

How to appeal a coverage or payment decision made by Medicare, your health plan, drug plan or Medicare Medical Savings Account (MSA) Plan.

Your right to a fast appeal

Learn how to get a fast appeal for Medicare-covered services you get that are about to stop.

Authorization to Disclose Personal Health Information

Access a form so that someone who helps you with your Medicare can get information on your behalf.

Timely Filing

As a result of the Patient Protection and Affordable Care Act (PPACA), all claims for services furnished on/after January 1, 2010, must be filed with your Medicare Administrative Contractor (MAC) no later than one calendar year (12 months) from the date of service (DOS) or Medicare will deny the claim.

Resources

CMS Change Request (CR)6960 - Systems Changes Necessary to Implement the Patient Protection and Affordable Care Act (PPACA) Section 6404 - Maximum Period for Submission of Medicare Claims Reduced to Not More Than 12 Months

What to do when sending a claim to a practice management system?

When you send claims via your practice management system, make sure you print out your claims report, which says which claims went out on which days. You can use this report to support your timely filing appeal.

How long does it take to get a federal appeals letter?

If you don't send your appeal to the right address, it won't be processed correctly! Most appeals take anywhere from 30 to 45 days to process, so make sure you keep a copy of the appeal for your own records and check the appeal in 30-45 days to see if it has been paid.

How to send a timely appeal?

In order to send a timely filing appeal, you have to have evidence to support your statement that the claim was sent within the timely filing deadline. This means two things: That you actually have to send all of your claims within the timely filing deadline, and. That you have documents to support the fact that you sent your claims within ...

Where to send an appeal letter to insurance company?

The easier it is for the insurance company to process your appeal, the more likely it is that they will pay it! Staple all of your paperwork together, with the appeal letter on top, and send it to the claims processing department of the insurance company .

Can you bill a patient for this balance?

You may not bill the patient for this balance.". This means that you have to write off the claim as denied for timely filing. Unless... You have proof that you really did send the claim within the timely filing deadline in the first place.

Do I need to print out a claim letter after I have an appeal?

After you have printed out your appeal letter, you'll need to print out a paper version of the claim that was denied on an official CMS-1500 claim form. This is so the insurance company knows the specifics of the claim, and so that they can process it directly.

Can insurance claims be lost?

Unfortunately, however, some claims simply get lost. This means that even though you sent them to the right place and within the right time frame, they are lost in your electronic system and you never get a response from the insurance company.

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How Do I File A Claim?

  • Fill out the claim form, called the Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB). You can also fill out the CMS-1490S claim form in Spanish.
See more on medicare.gov

What Do I Submit with The Claim?

  • Follow the instructions for the type of claim you're filing (listed above under "How do I file a claim?"). Generally, you’ll need to submit these items: 1. The completed claim form (Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB]) 2. The itemized bill from your doctor, supplier, or other health care provider 3. A letter explaining in detail your reason for subm…
See more on medicare.gov

Where Do I Send The Claim?

  • The address for where to send your claim can be found in 2 places: 1. On the second page of the instructions for the type of claim you’re filing (listed above under "How do I file a claim?"). 2. On your "Medicare Summary Notice" (MSN). You can also log into your Medicare accountto sign up to get your MSNs electronically and view or download them anytime. You need to fill out an "Author…
See more on medicare.gov

Background

  • The Patient Protection and Affordable Care Act (PPACA) signed into law on March 23, 2010, by President Obama included a provision which amended the time period for filing Medicare Fee-For-Service (FFS) claims. This provision was aimed at curbing fraud, waste, and abuse in the Medicare program. Under the law, claims for services furnished on or after January 1, 2010, must be filed …
See more on cgsmedicare.com

Exceptions

  • On January 21, 2011, the Centers for Medicare & Medicaid Services (CMS) announced four exceptions to the 12 month Medicare claim filing period. 1. Administrative Error 1.1. Error or misrepresentation of an employee, the Medicare Contractor or agent of the Department of Health and Human Services (DHHS) that was performing Medicare functions and acting within the sco…
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Phone Or Written Requests For Exceptions

  1. Providers may contact the J15 Part A Provider Contact Center (PCC) by phone at 866.590.6703for questions and assistance.
  2. Please note Customer Service Representatives are unable to manually process a claim through the Fiscal Intermediary Standard System (FISS) in order to ensure a claim complies with timely filing sta...
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Supporting EVIDENCE/DOCUMENTATION

  • Administrative Error
    1. A written report by the agency (Medicare, Social Security Administration (SSA), or Medicare Administrative Contractor (MAC)) based on agency records, describing how its error caused failure to file within the usual time limit 2. Copies of an agency (Medicare, SSA, or MAC) letter re…
  • Retroactive Medicare Entitlement
    1. Copies of a SSA letter reflecting retroactive Medicare entitlement 2. Dated screen prints of the Common Working File (CWF) showing no Medicare eligibility at the time the claim was originally submitted and dated screen prints of CWF showing the retroactive Medicare eligibility
See more on cgsmedicare.com

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