
Providing Annual Wellness Visits (AWVs) is a great way to introduce a patient to your CCM program. AWVs are perfectly suited to work in conjunction with CCM to manage chronic conditions which may last the entire life of the patient. To officially enroll the patient in your CCM program, you need the patient to give either verbal or written consent.
When does Medicare require a CCM visit?
INITIATING VISIT For new patients or patients not seen within 1 year prior to the commencement of CCM, Medicare requires initiation of CCM services during a face-to-face visit with the billing practitioner (an Annual Wellness Visit [AWV] or Initial Preventive Physical Exam [IPPE], or other face-to-face visit with the billing practitioner).
What is the Medicare CCM benefit?
The CCM benefit allows eligible providers to offer services outside of doctor’s office visits to help Medicare beneficiaries with multiple chronic conditions follow their medical care plan, practice preventive health care, and more effectively manage their chronic conditions and overall health.
Who can provide CCM services under the care plan?
The registered nurses can provide CCM services under the care plan, but a physician, nurse practitioner, or physician assistant must supervise the services.
Which CCM codes are assigned general supervision under the Medicare PFS?
The CCM codes describing clinical staff activities (CPT 99487, 99489, and 99490) are assigned general supervision under the Medicare PFS.

How do you introduce chronic care management to patients?
Offering Chronic Care Management to Patients Explain the Benefits. ... Get Your Staff on Board. ... Progress Reports. ... Prescription Refills and Discounts. ... Engage Community Resources.
Does Medicare cover CCM?
CCM is covered under Medicare Part B. This means that Medicare will pay 80 percent of the cost of service. You'll be responsible for a coinsurance payment of 20 percent.
How do I bill Medicare for chronic care management?
Bill Medicare using CPT code 99490. This should be billed only once per month per participating patient. In addition to billing 99490, the CPT codes for the chronic conditions should also be included.
What is CCM for Medicare?
Chronic care management (CCM) services are generally non-face-to-face services provided to Medicare beneficiaries who have multiple (two or more) chronic conditions expected to last at least 12 months, or until the death of the patient.
When did Medicare start paying for chronic care management?
January 1, 2015Beginning January 1, 2015, Medicare paid separately for CCM under the Medicare Physician Fee Schedule and under the American Medical Association Current Procedural Terminology.
How often can CCM be billed?
once per monthWhat is “calendar month” billing? A claim for CCM, using code 99490, may be submitted to Medicare once per month when the requirements of the service are met. Twenty minutes of clinical staff time must be spent in non-face-to-face care management of chronic conditions as outlined in the patient's care plan.
How much does Medicare reimburse for CCM?
Chronic Care Management (CCM)CPT 99490 Initial 20 minutes, clinical staffCPT 99437 Subsequent 30 minutes, physician or NPPPrincipal Care Management (PCM)CPT 99426 (previously G2065) Initial 30 minutes, clinical staffCPT 99425 Subsequent 30 minutes, physician or NPP1 more row
Can CCM and TCM be billed together?
2) CCM can be billed concurrently with TCM Previously, CCM time couldn't be billed in the same month for a patient that you are already billing TCM time for. This change now allows you to bill for both TCM and CCM in the same month for the same patient when “reasonable and necessary”.
Can CCM and RPM be billed together?
Can RPM be billed in conjunction with chronic care management (CCM)? Yes, a provider can bill both the RPM CPT code 99457 and CCM CPT code 99490. CMS recognizes the analysis involved in furnishing RPM services is complementary to CCM and other care management services.
What is the benefit of CCM?
In adults, it effectively promotes the consolidation and maintenance of bone mass. In conjunction with vitamin D, CCM also decreases bone fracture risk in the elderly, slows the rate of bone loss in old age, and is of benefit to the health and well-being of postmenopausal women.
How do I bill CPT 99490?
Use 99490 for 20 minutes of service, regardless of the time over 20 minutes. The place of service should be listed as the provider's office, or location code 11. Bill under Medicare Part B. Use the “Date of Service” listed from the clinical record when billing manually.
How does chronic care management work?
In a chronic care management program, a patient has 24/7 access to their care plan and health information and may contact their care team no matter the time or day of the week. The patient may contact the caregiver by telephone or through a secure electronic patient portal.
What is the purpose of the chronic condition verification form?
What is the purpose of the Chronic Condition Verification form? It authorizes the plan to contact the provider identified on the form in order to verify that the consumer has at least one of the qualifying chronic conditions covered by the CSNP.
How many times can 99490 be billed?
This CPT code describes a minimum number of minutes of service (there is no maximum). Therefore, the practitioner may only bill one unit and one line item of CPT 99490 per calendar month. Also only one practitioner can bill CPT 99490 per service period.
Can CCM and home health be billed together?
You can, however, bill CCM services while patients are in a nursing home or assisted living as long as the facility is not billing for CCM or Home Health Supervision, code G0181. Lastly, new in 2020, you can bill Transitional Care Management (TCM) CPT 99495/CPT 99496 and CCM in the same time month.
Does chronic care management save money?
The CCM program reduced costs by $74 per beneficiary per month (PBPM) over the 18-month period studied. In addition, patients in the CCM program had lower hospital, ED and nursing home costs.
HHS Initiative on Multiple Chronic Conditions
Learn more about what chronic conditions are, why they are important, and how the U.S. Department of Health and Human Services (HHS) is addressing them.
National Diabetes Education Program
The National Diabetes Education Program has resources to help you learn about diabetes and how to manage it.
National Kidney Disease Education Program
The National Kidney Disease Education Program has resources to help you learn about kidney disease and how to manage it.
What is chronic care management?
Chronic care management offers additional help managing chronic conditions like arthritis and diabetes. This includes a comprehensive care plan that lists your health problems and goals, other providers, medications, community services you have and need, and other information about your health. It also explains the care you need ...
What is deductible in Medicare?
deductible. The amount you must pay for health care or prescriptions before Original Medicare, your prescription drug plan, or your other insurance begins to pay. and. coinsurance. An amount you may be required to pay as your share of the cost for services after you pay any deductibles.
Does Medicare pay for chronic care?
Chronic care management services. Medicare may pay for a health care provider’s help to manage chronic conditions if you have 2 or more serious chronic conditions that are expected to last at least a year.
What is the goal of CCM?
The overarching priority of any CCM program is to improve care and outcomes for those with chronic illness. Tackling overall care for someone with a chronic condition , or a constellation of chronic conditions, will improve the quality of life of the individual, decrease their individual financial burden in terms of medical costs, and ultimately lead to a healthier, longer life.
How long does chronic care management last?
Chronic care management services, at least 20 minutes of clinical staff time directed by a physician or other qualified health care professional*, per calendar month, with the following required elements: Multiple (two or more) chronic conditions expected to last at least 12 months, or until the death of the patient.
Does Medicare help with chronic disease?
For Medicare, in addition to the altruistic goal of helping their patient population lead healthier lives, there is also enormous savings to be realized by more effective management of chronic conditions.
How much is a CPT reimbursement per patient?
Providers can be reimbursed $95 per patient per month by providing 60 minutes of services to complex patients who have increased needs. This is billed under the CPT code 99487.
How much is 99490 reimbursement?
Providers can be reimbursed $43 per patient per month (depending upon location) for providing 20 minutes of service under the CPT code 99490. This is for non-complex patients with limited needs.
How much is 99489 billed?
Providers can be reimbursed $48 per patient per month by providing additional services in 30 minute increments as an add on to CPT code 99487. This is billed under CPT code 99489 and is for especially complex patients who have significant needs.
How long does chronic care management last?
Who is eligible for chronic care management from Medicare? Medicare may pay for chronic care management if you have two or more chronic conditions that your doctor expects will last at least 12 months and that place you at significant risk of death, acute exacerbation/decompensation or functional decline.
Is CCM good for you?
Through ongoing communications with your doctor, you’ll be able to take better control over your health and manage your chronic conditions more effectively . If you want to become more engaged in your health, but you need a little help, CCM may be right for you.
Does Medicare cover CCM?
The good news is that Medicare covers a service called chronic care management (CCM) that’s designed to help you succeed. Learning about this important benefit can keep you healthy and out of the hospital.
Key Takeaways
Find out more information on how community-based organizations can implement and receive reimbursement for chronic care management (CCM) services to help sustain CDSME programs.
General
There are a wide range of services that can be provided under CCM for Medicare beneficiaries with multiple chronic conditions. While the list below is not exhaustive, it provides examples of the types of services that can be provided:
Personnel
There are no specific credentialing requirements for personnel who deliver CCM services, as long as they operate under the general supervision of a qualified physician or non-physician provider (nurse practitioner or physician assistant) provider. However, personnel should be part of the clinical team, not administrative staff.
CCM and Complex CCM
CCM (also referred to as regular or non-complex CCM) covers 20 minutes of clinical staff time per month (CPT code 99490) for ongoing oversight, management, and care planning. In 2017, the CCM benefit was expanded to include complex CCM (CPT code 99487), which covers 60 minutes of time and allows for moderate to high complexity decision making.
Documentation and Billing
Advance consent for CCM services may be verbal or written. If the consent was verbal, there should be documentation in the electronic health record reflecting this.
CCM and DSMT
CCM services can be offered in conjunction with other Medicare Part B benefits, such as Diabetes Self-Management Training (DSMT). For example, if a beneficiary who is receiving DSMT needs assistance with transportation or has concerns about managing co-occurring chronic condition (s), CCM services can be provided to address those unmet needs.
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