- Department of Health and Human Services (HHS) Office of Inspector General (OIG) Medicare fraud hotline at 1-800-HHS-TIPS
- Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348
- Centers for Medicare and Medicaid Services at 1-800-MEDICARE
How do I report Medicare fraud?
You can call the Medicare fraud hotline or report the fraud by contacting one of these organizations: Department of Health and Human Services (HHS) Office of Inspector General (OIG) Medicare fraud hotline at 1-800-HHS-TIPS You can report it by calling the CMS report hotline or submit the information online.
What happens if you are accused of Medicare fraud?
If a reported Medicare fraud leads to the recovery of funds, Medicare may provide a reward. If you or someone you know suspects fraud, waste, or abuse, report it immediately. The Center for Medicare and Medicaid Services (CMS) states that Medicare fraud is: Intentionally billing Medicare for a service not provided
Is it a scam when you get a call from Medicare?
Medicare will never call you to update your information or give you a new ID card. If anyone calls to collect your information, don’t provide it to them. A phone call like this is a scam. What Can a Scammer do With Your Medicare Number?
What is the reward for reporting Medicare fraud?
If your suspicion is confirmed and leads directly to the recovery of Medicare money, you may get up to $1,000 as a reward. For more information on how to report fraud, see Center for Medicare & Medicaid Services' guidance reporting fraud. Visit the AARP state page for information about events, news and resources near you.
What can a scammer do with your Medicare number?
In the unfortunate event that you fall victim to health care fraud, here's what scammers may do with your Medicare number:Identity theft or identity swapping.Double billing.Phantom billing.Upcoding.Unbundling.Bogus marketing.Impersonating a healthcare professional.Prescription forgery.More items...•
Why am I getting so many phone calls about Medicare?
Phone calls Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.
Does Medicare ever contact you by phone?
A Medicare health or drug plan may call you if you're already a member of the plan. The agent who helped you join can also call you. A customer service representative from 1-800-MEDICARE can call you if you've called and left a message or a representative said that someone would call you back.
How do I report a phone number that keeps calling?
The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry. Report caller ID spoofing to the Federal Communications Commission. You can report either online or by phone at 1-888-225-5322 (TTY: 1-888-835-5322).
How do I report fraud, waste or abuse of Medicare? | HHS.gov
How To Report Medicare Fraud, Abuse, and Waste - MedicareFAQ
Medicare Fraud & Abuse: Prevent, Detect, Report - CMS
How To Report Medicare Fraud - AARP® Official Site
What is Medicare fraud?
The Center for Medicare and Medicaid Services (CMS) states that Medicare fraud is: Intentionally billing Medicare for a service not provided. Billing Medicare at a higher rate. If a provider pays for referrals of Medicare beneficiaries.
What to do if you think there is an error in Medicare?
If you think the error is intentional or the doctor admits to an error, you’ll need to report it. An error, intentionally or unintentionally, is Medicare waste.
How to contact HHS?
Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348. Centers for Medicare and Medicaid Services at 1-800-MEDICARE. Contact CMS by mail at Medicare Beneficiary Contact Center, PO Box 39, Lawrence, KS 66044. You can report it by calling the CMS report hotline or submit the information online.
What is the difference between fraud and waste?
Differences between Medicare Fraud, Abuse, and Waste. Fraud requires intent to obtain payment and knowing the action is wrong. Abuse creates an unnecessary cost to the Medicare Program, without knowledge. Waste may involve intent or knowledge but could also be unintentional.
What happens if a provider doesn't follow proper medical practices?
When a provider doesn’t follow proper medical practices and unnecessary tests, they are committing Medicare Abuse. Practices that result in unnecessary costs to Medicare are considered abusing the system. Medicare abuse is a serious crime, and violators will be prosecuted.
What is Medicare program integrity enhancement?
Medicare creates the Program Integrity Enhancements to the Provider Enrollment Process rule to end fraud, waste, and abuse. Basically, Medicare expects providers and suppliers to meet specific standards to remain in the Medicare program.
What is provider information?
Provider information. Information about the service that was supposedly provided. and the reason you think fraud was committed. If a reported Medicare fraud leads to the recovery of funds, Medicare may provide a reward. If you or someone you know suspects fraud, waste, or abuse, report it immediately.
How to report Medicare fraud?
If you suspect a fraud has occurred, you should report it, providing as many details as you can, in any of the following ways: 1 Call Medicare’s help line at 800-633-4227. 2 Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). 3 File an online report with the Office of Inspector General.
How to contact Medicare for a report?
Call Medicare’s help line at 800-633-4227. Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). File an online report with the Office of Inspector General.
Who investigates Medicare cases?
The Office of Inspector General of Medicare investigates and prosecutes many such cases, some of which are brought to light by Medicare beneficiaries who notice something that doesn’t look right and report it.
Do you have to identify yourself when reporting a suspected fraud?
You are not required to identify yourself when reporting a suspected fraud, although keep in mind that the investigators may want to contact you for further information in order to pursue the case properly. If your suspicion is confirmed and leads directly to the recovery of Medicare money, you may get up to $1,000 as a reward.
How much of Medicare is lost to fraud?
Medicare fraud is one of the most common forms of health care fraud. In 2018, Former U.S. Attorney General Jeff Sessions estimated that more than 10% of Medicare funds are lost to fraud each year.
What is Medicare fraud?
Most Medicare fraud is an attempt to knowingly access benefits or reimbursements from Medicare that the perpetrator is not entitled to receive. This is a crime that affects everyone who pays taxes. When the perpetrators of fraud are successful, the funds they gain are no longer available to actual beneficiaries of Medicare.
What are the types of fraud?
Provider fraud can include: 1 Billing for unnecessary services 2 Billing for services that were never provided 3 Writing unnecessary prescriptions 4 Soliciting or offering kickbacks
Is Medicare fraud a knowingly committed fraud?
A general rule is that Medicare fraud is knowingly committed. Perpetrators of fraud submit false claims or information with the intent of profiting from Medicare. If a provider bills incorrectly for services but does so due to an error or misunderstanding, it will likely not be classified as fraud.
Can Medicare call you to ask for your information?
Medicare will never call beneficiaries to ask for their Medicare information without prior permission. If you are ever in doubt, do not share your Medicare information with anyone who contacts you unsolicited, or who offers you goods or services in exchange for your Medicare number.
Is it a good idea to check your Medicare statements?
However, checking your Medicare statements and verifying that the services you received and dates you received them are accurate is a great way to monitor what claims are being submitted on your behalf. You should also be wary of providing your Medicare information to others. Guard your card!
Can Medicare fraud be considered fraud?
And, while it may not be considered Medicare fraud in the strictest sense, scammers may also attempt to impersonate Medicare employees in order to obtain personal information and commit identity theft.
How to report a fraudulent call to Medicare?
How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.
What to do if you think Medicare is calling you?
If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.
How to protect yourself from robocalls?
If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.
How long after you register for Do Not Call list can you get spam calls?
Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.
What is the phone number for the Federal Trade Commission?
To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.
Do not call Medicare?
If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.
Is a robocall the same as a doctor's appointment?
Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.
Aggressive or threatening tactics
Fraudulent sellers of Medicare plans may call many times throughout the day, leave numerous voice mails, or call you back even after you hang up.
Unsolicited phone calls
Medicare scammers may pretend to work for the government or claim to represent legitimate insurance companies. They can even change their caller identification information to make it look like they are calling from your local Medicare office.
Identity verification
Fake "identity verification" scams are an easy way for criminals to get your Social Security number, full name, home address, and other information that enables them to steal your identity. Sometimes they even ask for a credit card number for verification purposes, as a way to access your financial accounts.
Email solicitations
A few simple design tools can make an email look like it came from Medicare or an insurance provider. Scammers can even spoof Medicare email addresses, or redirect you to a web page that looks identical to the real Medicare page.
Mail solicitation
While some Medicare plans and service providers may contact you through the mail, many scammers also send fake plan documents. Rather than directly responding using the contact information listed in direct mailings, research plans on the Medicare page or on your preferred Medicare Advantage insurer's website.
Door-to-Door Sales
Insurance agents cannot show up at your house to sell you a plan without an appointment. This means that a door-to-door solicitor offering to sell you a plan is likely a scammer. Do not give them personal information or allow them into your home.
What is a complaint?
File a complaint (grievance) Filing complaints about a doctor, hospital, or provider. Filing complaints about your health or drug plan. Filing a complaint about your quality of care. Complaints about your dialysis or kidney transplant care.
Can you file a complaint with Medicare?
You can file a complaint if you have concerns about the quality of care or other services you get from a Medicare provider. How you file a complaint depends on what your complaint is about.
