Medicare Blog

how to stop calls trying to sell braces saying they are medicare

by Dr. Isabella Rippin Sr. Published 2 years ago Updated 1 year ago

If someone calls and says they’re from Medicare and offers you a “free” or “low cost” brace, hang up right away. No one from Medicare will call you with such an offer. It’s a scam. Never give your Medicare or other personal information over the phone to anyone who calls asking for it.

If someone calls and says they're from Medicare and offers you a “free” or “low cost” brace, hang up right away. No one from Medicare will call you with such an offer. It's a scam. Never give your Medicare or other personal information over the phone to anyone who calls asking for it.Oct 25, 2019

Full Answer

Are back and knee braces a Medicare scam?

Scammers call offering braces as well as other durable medical equipment (DME). Why back and knee braces? The reason these fraudsters are hawking back and knee braces are that Medicare will pay for them, as Medicare has not reduced its reimbursement amounts for these durable medical equipment items.

How do I stop Medicare telemarketing calls?

Medicare Telemarketing Calls When new to Medicare, it can seem impossible to stop the phone calls from telemarketers and spammers. Although, not all who call are bad. If you think the call is from Medicare, hang up and call them back at the national number.

Do you have to pay to get a brace?

They say you qualify for the equipment for free, and they repeatedly call until you relent and allow them to submit an order to your doctor for the equipment. Or you may say no, but the company ships the brace anyway.

What should I do if I get a call from Medicare?

If you get calls from someone claiming to be Medicare, get a name and phone number, and call Medicare to make a report. Scam calls tend to pick up in large numbers anytime something is happening with the Federal insurance program.

How do I stop fake Medicare calls?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222. You can also register your phone number online as well, but you'll need to be sure you have an email account to do so. Also, register both your cell phone and home phone to put an end to the calls.

Why do I keep getting calls from Medicare?

Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.

Does Medicare solicit over the phone?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

Does Medicare call about braces?

If someone calls and says they're with Medicare and offers you a “free” or “low cost” brace, hang up right away. Medicare will never call you with such an offer. Never give your Medicare or other personal information over the phone to anyone. If you do need a brace or medical equipment, talk to your doctor.

Does Medicare provide free back braces?

As a general rule, Medicare back braces are covered as long as the individual needs the brace for a medical reason. A medically necessary brace is covered under Medicare Part B. You may need to pay a stated co-pay, which is usually 20 percent, and your deductible on Medicare Part B applies to the cost of the brace.

Does Medicare pay for AFO braces?

Ankle-foot orthoses (AFO) and knee-ankle foot orthoses (KAFO) are covered under the Medicare Braces Benefit.

Does insurance cover knee braces?

A knee brace typically is covered by health insurance if it is prescribed by a doctor.

When did Medicare break up?

On April 9, 2019 , the Federal authorities broke up a notorious Medicare scam that targeted the elderly and peddled them unnecessary orthopedic braces through overseas call centers. According to Medicare’s anti-fraud unit, 130 medical equipment companies were involved in these medical-grade brace robocalls.

How many phone numbers can a scammer buy?

Just like telemarketers, scammers acquire their calling lists from companies that sell leads to customers For just a few thousands of dollars, fraudsters can purchase more than a million phone numbers!

What is a robocall blocker?

Have you thought about using a robocall blocker? Given the robocall epidemic, most major phone carriers and third-party companies started developing their own robocall blocking apps that you can use to prevent spam and scam callers from bothering you.

Why do schools use robocalls?

Robocalls can be put to good use in various kinds of situations. Here are a few examples: Schools can use robocalls to remind parents of upcoming events, such as field trips or report card issuing . Parents can also get notified about their kids’ low lunch balances and absences from school.

How to block a number on iPhone?

To block a number on an iOS device, you need to: Open the Phone app. Select Recents. Tap the info icon next to the number.

What is the last thing a fraudster needs to do?

The last thing a fraudster needs to do is quickly convert the income into other forms of money. Gift cards are usually used for these purposes. This is probably the most important step of the process as it disables the authorities from tracking the cash flow.

What is a pre-recorded voicemail?

In case of a pre-recorded message, the caller has to be able to press a certain number and opt-out of the company’s call for good. Voicemail messages need to contain a toll-free, callback number that customers can dial and place their numbers on the company’s do not call list.

Who paused the TV on a recording of an ad offering free back braces from Medicare?

Abe Wischnia of Elliott.org paused the TV on a recording of an ad offering free back braces from Medicare, and he found a disclaimer in fine print that appeared for just a few seconds. It read as follows:

Why are back braces being hawked?

The reason these fraudsters are hawking back and knee braces are that Medicare will pay for them, as Medicare has not reduced its reimbursement amounts for these durable medical equipment items.

What is a scammer from Medicare?

The scammers claim to be from Medicare or a medical warehouse, and some even say they were referred by your doctor or a caregiver. They ask for your Medicare number, and callers are pushy in trying to get your personal information.

What is Medicare fraud?

The payment amount approved and paid by Medicare. The date on your Medicare Summary Notice or claim. If you suspect Medicare fraud, speak up. When a healthcare practitioner commits Medicare fraud, it raises costs for Medicare beneficiaries and all American taxpayers.

Is a free back brace a scam?

Free back or knee brace? It’s a scam. Whether it’s an “as seen on TV” ad or someone calling you claiming to be from Medicare, these are scams. The best way to get a new knee brace is to meet with a doctor face to face who can get you a properly fitting brace that will help relieve your pain.

Is telemedicine a scam?

It runs rampant in nursing homes, through telemedicine scams, and within private Medicare Advantage plans. Similar to orthotic brace scams, some untoward providers will document an illness the patient doesn’t have, so the plan or provider will receive a larger reimbursement from Medicare.

Can you give out your Social Security number to an unknown party?

If you do talk to the solicitor, tell them you’re going to report them for Medicare fraud and you’d like to be removed from their list. Never give out your Medicare card number, Social Security number, birth date, bank account info, or credit card number to an unknown party.

How to report Medicare fraud?

If you get one of these calls, immediately hang up. Here are some other steps you can take: 1 Call your doctor and tell him or her about the attempted scam 2 Call the Medicare fraud hotline: 800-633-4227 (800-MEDICARE) 3 File a complaint at BBB.org/complain 4 Get help from Senior Medicare Patrols: 877-808-2468 or smpresource.org 5 Report the fraud to the FBI at 800-Call- FBI

Can Medicare give you free equipment?

Refuse and report anyone offering “free” equipment, supplies, or services in exchange for your Medicare number. Know that Medicare medical suppliers are not allowed to make unsolicited telephone calls or send e-mails to sell you equipment unless you’ve done business with them in the last 15 months.

Is there a scam on Medicare?

How the Scam Works. You get a call saying you qualify for a back brace or a knee brace – totally paid for by Medicare. The scammer may pretend to be from Medicare, or they may claim to be the maker of durable medical equipment (DME). They say you qualify for the equipment for free, and they repeatedly call until you relent ...

Is Medicare back brace a scam?

Scam Alert: Beware of the Medicare back brace scam. By Better Business Bureau. May 28, 2020. (Getty) The Better Business Bureau is hearing from consumers who have been targeted by scammers for “free” back braces.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

How to protect yourself from robocalls?

If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

What is the phone number for the Federal Trade Commission?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Do not call Medicare?

If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.

Is a robocall the same as a doctor's appointment?

Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.

Blocking Unwanted Calls

Scammers can use the internet to make calls from all over the world. They don’t care if you’re on the National Do Not Call Registry. That’s why your best defense against unwanted calls is call blocking.

Robocalls

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If you’re getting a lot of robocalls trying to sell you something, odds are the calls are illegal. Many are also probably scams.

National Do Not Call Registry

The National Do Not Call Registry was created to stop sales calls from real companies. It’s free to register your home or mobile phone number.

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