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how to talk to medicare about someone else

by Kailyn Kulas Published 2 years ago Updated 1 year ago
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Reaching Medicare Online Download Article

  1. Go to MyMedicare.gov and sign up if you haven't already. Medicare's website contains all your account information, so...
  2. Click the live chat feature to connect to customer service. The words "live chat" are at the top of the log-in page...
  3. Call the technical assistance line if using the live chat isn't an option. The...

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Full Answer

How do I talk to a person at Medicare?

Apr 13, 2019 · Reaching Medicare Online Download Article 1. Go to MyMedicare.gov and sign up if you haven't already. Medicare's website contains all your account information, so... 2. Click the live chat feature to connect to customer service. The words "live chat" are at the top of the log-in page... 3. Call the ...

How do I contact Medicare?

The Medicare phone number is 1-800-Medicare (1-800-633-4227) TTY users should call 1-877-486-2048; The representative may ask for your Medicare number before answering your questions. If you don’t have a Medicare number or don’t wish to provide it, you can generally still get your general questions answered.

How to call Medicare directly?

Organize Important Information. Whether you’re calling about your own Medicare coverage or that of a loved one, have the following basic information on hand to ensure you’re prepared and able to get your questions answered in a timely manner. Date of birth. Social Security number.

How to contact Medicare?

Oct 26, 2021 · Your Medicare Summary Notice, if youre calling about a claim and the MSN is available. You may also want to have a friend or family member listen in to the call on speakerphone. They should stay quiet but take notes for you so you can concentrate on the conversation with your customer service representative.

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Can I call Medicare on behalf of someone else?

You can either give verbal permission over the phone for the customer service representative to speak with someone else on your behalf, or fill out an authorization form in advance.

What is considered Medicare abuse?

Medicare abuse includes practices that result in unnecessary costs to the Medicare program. Any activity that does not meet professionally recognized standards or provide patients with medically necessary services is considered abuse. Committing abuse is illegal and should be reported.

Who is the best person to talk to about Medicare?

You can make an appointment with a Social Security representative at your local office by calling 1-800-772-1213. You can also call Medicare directly at 1-800-633-4227. Finally, your State Health Insurance Assistance Program (SHIP) provides free counseling and education to help you choose coverage.

What would disqualify someone from Medicare?

those with a felony conviction within the past ten years that is considered detrimental to Medicare or its beneficiaries, e.g., crimes against a person (murder, rape, assault), financial crimes (embezzlement, tax evasion), malpractice felonies, or felonies involving drug abuse or trafficking.Jan 7, 2015

Does Medicare ever call you on the phone?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

How do I contact Medicare about a question?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

What phone number is 800 633 4227?

1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

What are the 4 types of Medicare?

There are four parts of Medicare: Part A, Part B, Part C, and Part D.Part A provides inpatient/hospital coverage.Part B provides outpatient/medical coverage.Part C offers an alternate way to receive your Medicare benefits (see below for more information).Part D provides prescription drug coverage.

Why can you be denied Medicare?

Medicare can deny coverage if a person has exhausted their benefits or if they do not cover the item or service. When Medicare denies coverage, they will send a denial letter. A person can appeal the decision, and the denial letter usually includes details on how to file an appeal.Aug 20, 2020

Can Medicare turn you down?

Once you retire after 65, you have a “guaranteed issue right” for up to 63 days after the termination of your previous coverage. Within that time, companies must sell you a Medigap policy at the best available rate, no matter what health issues you have. You cannot be denied coverage.

Why do doctors not like Medicare Advantage plans?

If they don't say under budget, they end up losing money. Meaning, you may not receive the full extent of care. Thus, many doctors will likely tell you they do not like Medicare Advantage plans because the private insurance companies make it difficult for them to get paid for the services they provide.

What is the Medicare phone number?

Medicare representatives are available to answer your questions 24-hours a day, 7 days a week, in all time zones. During busy times, you may be put on hold as representatives assist other callers.

Can someone else contact Medicare for me?

If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an Authorization to Disclose Personal Health Information. If you have a general question for Medicare that doesn’t involve your personal information, someone can call Medicare on your behalf without an authorization form.

Organize Important Information

Whether you’re calling about your own Medicare coverage or that of a loved one, have the following basic information on hand to ensure you’re prepared and able to get your questions answered in a timely manner.

Consider Using MyMedicare.gov

Medicare created an online platform called MyMedicare.gov that allows beneficiaries to manage their health information, claims, appeals and payments electronically. This resource prevents you from having to call Medicare every time you need a copy of a document or have a question.

Contacting Medicare on Behalf of Someone Else

If you’re calling Medicare regarding another person’s coverage, you’ll need to take some additional steps before you even pick up the phone. Medicare can only share a beneficiary’s personal health information with authorized entities.

What is a state survey agency?

State Survey Agencies oversee health care facilities that participate in the Medicare and/or Medicaid programs. The State Survey Agency inspects health care facilities and investigates complaints to ensure that health and safety standards are met. If you have a complaint about improper care or unsafe conditions in a hospital, home health agency, hospice, or nursing home, or you’re concerned about the health care, treatment, or services that you or another person got or didn’t get in a health care setting, you can contact your State Survey Agency.

What does CAO do?

The CAO helps review and resolve complaints about durable medical equipment from people with Medicare and suppliers in Competitive Bidding Areas. The CAO responds to individual and supplier inquiries, issues, and complaints , and helps make sure that your complaint is resolved .

How to help an aging loved one?

Whether it is a gradual decline or sudden impairment due to an illness or injury, acknowledging one’s loss of control over financial and medical decisions can be challenging. Love and support from family and trusted friends can help an aging loved one deal with changes, but if there is a concern that they will be too impaired to make decisions for themselves, you may all want to consider legal ways to give someone the authority to act on your behalf. will provide optimal sound while eliminating background noise and feedback.

What is a living will?

A living will is a written, legal document that outlines what medical treatments you want or do not want in terms of procedures, pain management, organ donation, and more. Discuss your concerns, questions, and wishes with your physician, family members, and trusted advisers. You will address end-of-life care, including:

What is a VA fiduciary?

The United States Veterans Affairs Fiduciary Program was designed to help protect veterans who are unable to manage their own financial affairs. A fiduciary, chosen by the beneficiary, is appointed to oversee the financial management of VA benefit payments.

What does a durable power of attorney do?

If a loved one becomes incapacitated and unable to make decisions for themselves, a durable power of attorney can authorize someone else to immediately take over financial decisions and retain control for the remainder of their life. You can decide on the parameters of the power of attorney and pre-determine the scope of its authority.

How to become a power of attorney for Medicare?

If you want to be the representative payee for someone on Social Security, go to the local office. At the Social Security office, submit a letter from the recipient’s doctor that states the need for a representative payee. Also, you’ll need to have proof of identity.

Who is Lindsay Malzone?

Lindsay Malzone is the Medicare expert for MedicareFAQ. She has been working in the Medicare industry since 2017. She is featured in many publications as well as writes regularly for other expert columns regarding Medicare.

Do you need an advanced directive?

You need an “ advanced directive ” to make medical choices. But, medical choices are different than Medicare or Social Security changes. There are different forms for various changes or decisions you would want to make on behalf of another. Let’s take a look at what you’ll need.

What is a durable power of attorney?

Durable Power of Attorney gives financial legal authority to an agent when the principal is either capable or incapable. Conventional Power of Attorney is granted to the agent when the principal is unfit.

Can a power of attorney be notarized?

Springing Power of Attorney only occurs when the document is signed, and it stays in effect throughout the principal’s life. An attorney can notarize any documents in your state. Each state has different rules.

Can a power of attorney make medical decisions?

Standard power of attorney allows you to handle most of the finances; but, it doesn’t allow you to make health care choices. Yet, making healthcare decisions is necessary when if they become incapable. You need an “ advanced directive ” to make medical choices. But, medical choices are different than Medicare or Social Security changes.

How to fix an aging relative?

The best way to fix a problem is to find a solution. If your aging relative wishes to remain independent, then an alternative means of transportation will be necessary. Assess your loved one’s driving abilities and determine if they should not drive at all, or if they are able to drive in certain limited conditions, such as only during the day and not farther than a few miles from home.

Do elderly drivers need a driving test?

In some cases, a driving test for elderly drivers might be necessary in order to assess the person’s driving ability. In some states, drivers over 75 years of age have to take a road test at the time of renewal. However, if this is not offered in your state, you can schedule a skills evaluation conducted by state-licensed and trained driving instructors, or a clinical assessment by trained occupational therapists to learn the true level and cause of a decline in driving health.

Is it safe to drive with an older person?

For many people, driving represents independence, so giving up that freedom can be very difficult to accept. While most older adults are generally safe drivers with few accidents – they’ve had lots of experience on the road, wear their seat belt, and are cautious overall – driving may actually be less safe for seniors because the risk ...

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