Medicare Blog

i have help with my aetna medicare, advice on what to do

by Dana Armstrong Published 2 years ago Updated 1 year ago
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You can talk to our registered nurses day or night on our Medicare Nurse Hotline to get help with: Deciding whether to visit a doctor or urgent care center Understanding your symptoms Managing chronic conditions Learning about treatment options and medical procedures Ask your question Call 1-800-556-1555 (TTY: 711) anytime.

Need help? Call us at 1-833-329-0412 (TTY: 711) to chat about any Medicare questions you have. Call us at 1-833-329-0412 (TTY: 711) to chat about any Medicare questions you have.Oct 7, 2021

Full Answer

Why choose Aetna Medicare solutions?

Why choose Aetna Medicare Solutions? Take control of your health. We want you to look and feel your best. That's why we offer a variety of care management services with our medical plans. You don’t have to have an urgent need for support. You might benefit from guidance that helps you stay well. So you may also get a call from us to:

What do I do if I Lost my Aetna card?

If you’re unable to log in or do not have an account, please call Member Services to log in or replace a lost card. How do I change my Aetna plan? From October 15 through December 7 each year, you can decide to keep your current plan or select a new plan.

How do I talk to an Aetna agent?

Call a licensed agent at 1-855-335-1407 (TTY: 711) , Monday to Friday, 8 AM to 8 PM. Aetna members have access to contact information and resources specific to their plans. This material is for informational purposes only and is not medical advice.

What do Aetna members have access to?

Aetna members have access to contact information and resources specific to their plans. This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional.

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What is Aetna advice?

We connect data to create deeper insights for a more personal touch. With Aetna Advice™ behavior change communications, we use advanced artificial intelligence (AI) to empower our members to make better decisions about their health care. The result: improved health outcomes and lower costs.

Does Aetna have good customer service?

Aetna prides itself on providing exceptional customer service. The insurance provider's positive reviews are a majority of its total reviews. Reviewers appreciate the company's coverage and customer service.

Is Aetna Medicare Advantage the same as Medicare?

Both terms refer to the same thing. Instead of Original Medicare from the federal government, you can choose a Medicare Advantage plan (Part C) offered by a private insurance company. These plans include all of the benefits and services of Parts A and B. They may include prescription drug coverage as part of the plan.

Does Aetna senior supplement cover Medicare deductible?

Did you know that there are ten Medicare plans in many states, such as California? These Aetna supplemental benefits are labeled A to N and will pay for part, or even all, of your Medicare co-payments and deductibles. Also, Plan F is one of the most comprehensive Aetna supplemental insurance plans.

What type of insurance is Aetna Medicare?

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs.

Is Aetna a decent insurance?

Aetna is rated A (excellent) by AM Best, and has high ratings from several other financial ratings services. AM Best is a credit rating firm that assesses the creditworthiness of and/or reports on over 16,000 insurance companies worldwide.

Why do doctors not like Medicare Advantage plans?

If they don't say under budget, they end up losing money. Meaning, you may not receive the full extent of care. Thus, many doctors will likely tell you they do not like Medicare Advantage plans because private insurance companies make it difficult for them to get paid for their services.

Can I have Medicare and Aetna at the same time?

You will still be considered a Medicare beneficiary while enrolled in the Aetna MA plan, and you should always keep your Medicare enrollment card. However, when you seek medical care you will no longer have to file claims with Medicare first and then to Aetna as secondary.

What is the highest rated Medicare Advantage plan?

Best Medicare Advantage Plans: Aetna Aetna Medicare Advantage plans are number one on our list. Aetna is one of the largest health insurance carriers in the world. They have an AM Best A-rating. There are multiple plan types, like Health Maintenance Organizations (HMOs) or Preferred Provider Organizations (PPOs).

How much does Aetna charge for Plan G?

Aetna plan options and costsPlanMonthly costPlan B$112Plan F$147Plan F (High)$45Plan G$1172 more rows•Feb 11, 2022

How much is supplement insurance for Medicare?

In 2020, the average premium for Medicare supplemental insurance, or Medigap, was approximately $150 per month or $1,800 per year, according to Senior Market Sales, a full-service insurance organization.

Does Aetna plan G pay for Silver Sneakers?

The SilverSneakers benefit is part of Aetna Medicare Advantage plans at no added cost (if applicable); it's included in your monthly plan premium. You won't pay an extra fee to SilverSneakers or to the gyms and exercise centers you visit.

Call a registered nurse anytime

Sometimes you need a quick answer to a health question. Maybe your concern can't wait until you see your doctor. You can talk to our registered nurses day or night on our Medicare Nurse Hotline to get help with:

Get member help

Aetna members have access to contact information and resources specific to their plans.

When does Medicare coverage start?

If you don’t sign up during this window, you have to wait until the General Enrollment Period. This runs from January 1 to March 31 each year. But your coverage won’t start until July 1.

How long does it take to sign up for Medicare?

Most people sign up for Medicare around their 65th birthday, which is known as the Initial Enrollment Period (IEP). This is a seven-month period that includes the: Three months before your birthday. Month of your birthday and. Three months after. Learn more about your Initial Enrollment Period.

What is evidence of coverage?

Medicare Advantage and prescription drug plans have an Evidence of Coverage document. It details what benefits are covered and what your costs will be. Be sure to read it fully to see if it will meet your health care needs for the next year. Plans have the Evidence of Coverage available online.

Does Medicare cover everything?

Signing up for Medicare is a great step toward achieving your health goals. But remember that Medicare doesn’t cover everything. As you budget for out-of-pocket costs, keep the following tips in mind:

The right fit

Are you happy with your current coverage? Then there’s good news. In most cases your coverage will auto-renew each year. You don’t have to do anything to continue with your current plan.

About the author

Sachi Fujimori is a writer and editor based in Brooklyn who focuses on writing about science and health. A good day is one where she eats her vegetables and remembers to live in the moment with her baby girl.

Managing Your Health

Take control of your health. We want you to look and feel your best. That's why we offer a variety of care management services with our medical plans.

Blood pressure and cholesterol monitoring

Our Numbers To Know® Program promotes the benefits of blood pressure and cholesterol monitoring. We’ll send you a reminder to check your blood pressure. You’ll also get a card to help you track blood pressure, cholesterol, medication and dosage information

Transplant services and support

Our National Medical Excellence Program® supports members who require a solid organ or stem cell transplant. We’ll provide you with a dedicated case manager who can help you with all of your health care needs, from the time you’re approved for a transplant through post-transplant care.

What are the steps to managing your health?

Managing your health may seem like an overwhelming task, but it begins with small steps: an appointment for an annual physical, a flu shot or other simple preventive measures. The good news is that many Medicare members have preventive benefits included with their plan.

Who is the best person to talk to about prescription medications?

Dr. Moore: The best person to speak with about prescription medications is your primary care doctor. But once you get your prescription, it’s important to remember that your Medicare benefits can help you follow your doctor’s advice on how often you should take your medications.

Is Medicare Part B covered by Medicare Advantage?

It’s covered under all Medicare Part B and Medicare Advantage plans, so you should definitely take advantage of it. This yearly visit often begins with a one-on-one conversation that gives your physician a better overview of your medical history. Think of it as your time to address any and all concerns.

Does Medicare have free education?

Take complete advantage of all the benefits available to you through your Medicare plan. There’s free education, free advice and programs at no extra cost to proactively keep you healthy. Also, no matter what Medicare plan you have, see your primary care doctor and follow through with the appropriate preventive care testing.

View our Medicare glossary

View our Medicare glossary to find the definitions of common Medicare terms.

Policies & Procedures

Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.

Managing my costs

I paid out of pocket for a drug or medical procedure. How do I submit a claim for reimbursement?

Managing my plan

How do I change the telephone number or address associated with my plan?

Managing my care

How do I order medication to be delivered at home through CVS Caremark Mail Service Pharmacy?

What is Aetna insurance?

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Is Aetna liable for the content of linked sites?

Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Please log in to your secure account to get what you need. You are now leaving the Aetna Medicare website.

Is Aetna a part of CVS?

and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites. Aetna is proud to be part of the CV S Health family . You are now being directed to the CVS Health site.

Is Aetna Inc. responsible for the content of its websites?

Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Links to various non-Aetna sites are provided for your convenience only.

What is Medicare for people?

Medicare is a federally administered program designed to help people who might not otherwise qualify for a private health insurance policy, so they can get access to the health care they need. Specifically, Medicare provides health insurance benefits for people ages 65 and older and for people with certain disabilities.

When does Medicare coverage start?

Coverage begins on July 1. Annual Election Period (AEP) Once you’ve enrolled in a Medicare plan (either during your Initial Enrollment Period or during the General Enrollment Period), you have the option of making changes to your plan during the Annual Election Period, or “AEP.”.

What is a Medicare donut hole?

In a nutshell, this means that once you and your plan have reached a specified amount for covered medications you must pay any additional costs for prescription drugs out of pocket until you meet your annual limit.

What is Medicare and Medicaid?

What is Medicare? Medicare is a federally funded health care program administered by The Centers for Medicare and Medicaid Services (CMS), a division of the U.S. Department of Health and Human Services (HHS).

How long does Medicare enrollment last?

There are three primary enrollment periods for Medicare plans. Initial Enrollment Period (IEP) Your Initial Enrollment Period (IEP) begins three months before the month you turn 65 and ends three months after the month of your 65th birthday.

What percentage of Medicare Part B is covered?

Note: While many preventative services will be 100 percent covered, others may be billed on an 80/20 coinsurance basis (i.e., after you meet your deductible, Medicare Part B pays for 80 percent of your care, and you pay for 20 percent). Medicare Part C (Medicare Advantage)

What is the goal of Medicare?

The goal of Medicare was and continues to be providing health care services to those who might otherwise have a hard time accessing them, specifically those 65 or older, younger people with certain disabilities, and those who suffer from end-stage renal kidney failure.

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