Medicare Blog

medicare reasons why a person should be discharged from a hospital

by Ms. Allison Bergstrom I Published 2 years ago Updated 1 year ago

The reason for labelling discharges as AMA serves to protect the hospital and treating physicians from liability if a patient gets sick or dies as a result of their early release. It’s important to discuss all treatment and payment options with the proper staff members to gather all the information needed to make an informed care decision.

A beneficiary may be considered discharged when Medicare decides it will no longer pay for the medical services or when the physician and hospital believe that medical services are no longer required.

Full Answer

What does it mean when a hospital discharge you?

A hospital will discharge you when you no longer need to receive inpatient care and can go home. Or, a hospital will discharge you to send you to another type of facility. Many hospitals have a discharge planner. This person helps coordinate the information and care you’ll need after you leave.

Do I have to pay for my care while waiting for discharge?

If you do this, you will not have to pay for your care while you wait for your discharge to be reviewed. If you don't contact the QIO by noon, the hospital can begin charging you on the third day after you receive the discharge notice. Once you request a QIO review, the hospital is required to give you a "Detailed Notice of Discharge."

What happens if a hospital cannot anticipate the date of discharge?

Notification of the beneficiary’s discharge and appeal rights should not be hindered when the hospital cannot anticipate the date of discharge. According to CMS, if hospitals cannot anticipate the discharge date, the follow-up IM notice may be given on the day of discharge, at least four hours in advance of the actual discharge.

What does safe discharge mean for Medicare?

Safe discharge is the key term Medicare uses, and you can use it, too. In your appeal, state that you don’t believe the current plan meets the needs of safe discharge as defined by Medicare. Even if you are not a Medicare patient, using the terminology may sway the decision in your favor.

What are the criteria for discharge from hospital?

Results: Experts reached consensus that patients should be considered ready for hospital discharge when there is tolerance of oral intake, recovery of lower gastrointestinal function, adequate pain control with oral analgesia, ability to mobilize and self-care, and no evidence of complications or untreated medical ...

Can a Medicare patient refuse to be discharged from the hospital?

Medicare covers 90 days of hospitalization per illness (plus a 60-day "lifetime reserve"). However, if you are admitted to a hospital as a Medicare patient, the hospital may try to discharge you before you are ready. While the hospital can't force you to leave, it can begin charging you for services.

What types of patient needs must be considered prior to discharge?

Hospital Discharge ChecklistTransportation – How will you get home from the hospital? ... Food – Do you have food and other necessities at home? ... Medication – Do you have all the medications you'll need? ... Doctor's Appointments – What is your follow-up care? ... Home Health Care – Are you eligible?More items...

Can I ask to be discharged from hospital?

Generally, yes. You can leave even if your healthcare provider thinks you should stay. But it will be documented in your record as discharged against medical advice (AMA).

Can a hospital force a patient to stay?

Adults usually have the right to decide whether to go to the hospital or stay at the hospital. But if they are a danger to themselves or to other people because of their mental state, they can be hospitalized against their will. Forced hospitalization is used only when no other options are available.

How Long Does Medicare pay for hospital stay?

90 daysMedicare covers a hospital stay of up to 90 days, though a person may still need to pay coinsurance during this time. While Medicare does help fund longer stays, it may take the extra time from an individual's reserve days. Medicare provides 60 lifetime reserve days.

What are discharge considerations?

Your discharge plan should include information about where you will be discharged to, the types of care you need, and who will provide that care. It should be written in simple language and include a complete list of your medications with dosages and usage information.

Why is patient discharge important?

AHRQ states that "Discharge from hospital to home requires the successful transfer of information from clinicians to the patient and family to reduce adverse events and prevent readmissions.

Can a hospital discharge a patient who has nowhere to go?

California's Health and Safety Code requires hospitals to have a discharge policy for all patients, including those who are homeless. Hospitals must make prior arrangements for patients, either with family, at a care home, or at another appropriate agency, the code says.

Will Medicare pay if you leave against medical advice?

Several sources, including a representative from Medicare, have confirmed that Medicare has no policy to deny payment of hospital charges to patients who leave AMA. Payments are made based on a determination of whether care was medically necessary, regardless of how the patient is discharged.

How many types of hospital discharge are there?

Summary of types of discharge. Full discharge of unrestricted patient. Deferred discharge of unrestricted patient.

Can you just leave a hospital?

If you physician says you are medically ready to leave, the hospital must discharge you. If you decide to leave without your physician's approval, the hospital still must let you go.

Who should contact if a Medicare discharge is too soon?

Medicare beneficiaries and their advocates who question the appropriateness of a proposed discharge from a Medicare hospital, whether the discharge is too soon or whether necessary post-hospital services have been arranged, should contact the local Quality Improvement Organization ( QIO) and file a complaint.

When is a beneficiary discharged from Medicare?

A beneficiary may be considered discharged when Medicare decides it will no longer pay for the medical services or when the physician and hospital believe that medical services are no longer required. The Medicare Claims Manual provides that a patient may be considered to have been discharged when s/he is either physically required to leave the hospital (not merely transferred to another inpatient setting) or when s/he remains in the hospital but at a lower level of care.

What information is useful for Medicare beneficiaries and their advocates?

The following information for Medicare beneficiaries and their advocates is useful in challenging a discharge or reduction in services in the hospital, skilled nursing, home health, or hospice care setting: Carefully read all documents that purport to explain Medicare rights.

Why do beneficiaries appeal from hospital and SNF notices?

Beneficiaries appeal from hospital and SNF notices that they do receive so that the Medicare program can make an initial determination of coverage.

How long is an outpatient observation in Medicare?

Medicare beneficiaries throughout the country are experiencing the phenomenon of being in a bed in a Medicare-participating hospital for multiple days, sometimes over 14 days, only to find out that their stay has been classified by the hospital as outpatient observation. In some instances, the beneficiaries’ physicians order their admission, but the hospital retroactively reverses the decision. As a consequence of the classification of a hospital stay as outpatient observation (or of the reclassification of a hospital stay from inpatient care, covered by Medicare Part A, to outpatient care, covered by Medicare Part B), beneficiaries are charged for various services they received in the acute care hospital, including their prescription medications. They are also charged for their entire subsequent SNF stay, having never satisfied the statutory three-day inpatient hospital stay requirement, as the entire hospital stay is considered outpatient observation. The observation status issue has been challenged in Bagnall v. Sebelius (No. 3:11-cv-01703, D. Conn), filed on November 3, 2011. Litigation is ongoing. For updates, see https://www.medicareadvocacy.org/bagnall-v-sebelius-no-11-1703-d-conn-filed-november-3-2011/ (site visited May 27, 2015).

When a hospital determines that inpatient care is no longer necessary, the Medicare beneficiary has the right to request an?

When a hospital (with physician concurrence) determines that inpatient care is no longer necessary, the Medicare beneficiary has the right to request an expedited QIO review. The CMS guidelines provide that the appeal for expedited review must be made before the beneficiary leaves the hospital.

How to contact Medicare for Elder Care?

In addition, contact the Medicare program’s information line: 1-800-MEDICARE (1-800-633-4227) (TTY: 1-877-486-2048 for the hearing impaired).

Why do hospitals have to discharge patients?

In fact this is the standard protocol for hospitals. Hospitals are under intense pressure to discharge patients as quickly as possible after they are out of immediate danger. This is due to Medicare’s payment policy. Medicare pay hospitals a predetermined fixed amount that is tied to each patient’s diagnosis.

Why appeal a hospital discharge?

Appealing a hospital discharge allows the patient more time to be treated in a hospital and offers the family more time to prepare for home care or to find the right rehab facility.

What is a QIO in Medicare?

Every state has at least one Medicare Quality Improvement Organization , (QIO), that will intervene when a person appeals a hospital discharge. A QIO is a private, usually not-for-profit organization that is staffed by health care professionals who are trained to review medical care and determine if a case has merit.

Can a hospitalized patient appeal a discharge?

Fortunately, Medicare offers a safe recourse—any hospitalized patient covered by Medicare can appeal a hospital discharge. An even greater benefit is the patient can stay in the hospital during the appeal process and continue to be treated at no extra cost.

Can a QIO decide that a patient can be discharged safely?

The good news is, even If the QIO decides that patient can be discharged safely, the patient will not be responsible for paying the hospital charges (except for applicable coinsurance or deductibles). When a patient is first admitted to the hospital he is given a written notice titled “An Important Message from Medicare about Your Rights”. ...

What happens during hospital discharge?

During the discharge process, members of your healthcare team will provide you with the information you need to make this transition successfully. Your medical team should discuss all of the following with you:

Why would a hospital discharge a person who has not fully recovered?

Being in the hospital also exposes you to the possibility of infection, particularly if you have a weak immune system. Once a person is getting better and does not need a high level of care , a hospital stay is not needed. When the person is discharged, this makes a bed available to another person who needs a high level of care.

What is hospital discharge?

When you leave a hospital after treatment, you go through a process called hospital discharge. A hospital will discharge you when you no longer need to receive inpatient care and can go home. Or, a hospital will discharge you to send you to another type of facility.

What to do if discharge process does not include some of these?

If your discharge process does not include some of these, make sure to ask. It’s important to get all of your questions and concerns answered. Make sure to ask the hospital when they will communicate to outside healthcare providers about the care you received in the hospital as well as your current care needs.

What to do after leaving hospital?

The discharge planner and your healthcare provider will answer your questions. After you leave the hospital, you will need to make sure to take care of yourself as instructed.

What to do after discharge from hospital?

After a hospital discharge, you’ll need to carefully follow all of the instructions from your healthcare provider. If you have a question about your follow-up care, call to ask. If you’re concerned about problems, make sure to call with questions. This can help prevent problems from getting worse.

What happens after you leave the hospital?

You will still receive care after leaving the hospital. After discharge, you’ll go through a transition of care. That means you will now have a different level of medical care outside of the hospital. For example, you may go to a skilled nursing facility if you need some level of further care and are not yet ready to go home. If you need physical rehabilitation, you will go to a rehab facility. In these places, healthcare providers will oversee your continuing care. They will keep in touch with the healthcare providers in the hospital. This is to help ensure that you get the treatment that you need.

What is hospital discharge?

About the only aspect of leaving a hospital that is consistent among all patients is that we all do it sooner or later. Hospital discharge is the process by which you prepare to leave the hospital . Morsa Images / DigitalVision / Getty Images.

When would a hospital discharge take place?

In an ideal world, hospital discharge would take place when both you and your doctor think the time is right. You would be strong enough and healthy enough to handle not only the important discharge tasks and details, but also to take care of yourself once you arrive at your destination.

What is a QIO in Medicare?

The person you will be appealing to is called the Quality Information Officer (QIO). The federal government has strict requirements for the way a QIO handles discharge appeals. 2 . Ask about the "Safe Discharge" policy . Safe discharge is the key term Medicare uses, and you can use it, too.

How long does Medicare pay for skilled nursing?

For example, if you need to be discharged to a skilled nursing center or rehab, Medicare won’t pay for it unless you’ve stayed at least three days. So you may be caught in a bind. What is wrong with you—based on your diagnostic code—may mean they’ll pay for only two days.

What is HRRP in healthcare?

In addition, the Affordable Care Act' s Hospital Readmission and Reduction Program (HRRP) applies financial penalties to hospitals that have too many readmissions of Medicare patients. Hospitals are now under scrutiny for discharging patients too soon. 3 

What should a hospital admittance include?

Your hospital admittance should include a statement of your rights along with discharge information and how to appeal a discharge. If you aren’t provided with a notice of discharge and how to file an appeal, request one from the hospital's patient advocate and follow those guidelines. Talk to the QIO.

What does "average" mean in a hospital?

What “average” means is based on the insurance company's opinion on what the ideal patient, someone with no additional problems, would need.

Why do SNFs discharge Medicare?

Skilled nursing facilities (SNFs) often tell Medicare beneficiaries and their families that they intend to “discharge” a Medicare beneficiary because Medicare will not pay for the beneficiary’s stay under either Part A (traditional Medicare) or Part C (Medicare Advantage). Such a statement unfortunately misleads many beneficiaries ...

What happens if Medicare does not pay for a resident?

If Medicare does not pay for a resident’s stay, the resident must have another source of payment, typically out-of-pocket payments or Medicaid.

How long does a SNF have to give notice of discharge?

If the resident has resided in the facility for 30 or more days, the SNF must generally give the resident 30 days’ advance notice of the transfer or discharge. [36] SNFs must also conduct “sufficient preparation and orientation to residents to ensure safe and orderly transfer or discharge from the facility.”. [37]

When does the SNF send a DENC?

When the BFCC-QIO notifies the SNF that a beneficiary has initiated an expedited appeal, the SNF must send a detailed notice, the DENC, to the beneficiary by the close of the business day. This notice must include:

How long does a resident have to give notice of a transfer to SNF?

[35] If the resident has resided in the facility for 30 or more days, the SNF must generally give the resident 30 days’ advance notice of the transfer or discharge. [36]

Can a beneficiary prevail in a Medicare appeal?

A beneficiary is unlikely to prevail in any appeal without strong physician support. A physician letter providing detailed, specific, and personal information about the beneficiary and the reasons why continued coverage is medically necessary is most helpful. If the basis for the SNF’s decision is its contention that the beneficiary “plateaued” or is unlikely to improve further, the beneficiary should bring to the BFCC-QIO’s attention that this basis for “discharge” is prohibited under the settlement in Jimmo v. Sebelius.[21] Jimmo confirmed that Medicare pays for care for a beneficiary who needs professional nursing or therapy services, or both, to maintain function or to prevent or slow the beneficiary’s decline or deterioration. [22] Services cannot be discontinued for lack of improvement in most cases. The settlement applies nationwide to SNFs, home health, and outpatient therapy (physical, occupational, and speech therapy).

Does the SNF have to provide the BFCC-QIO with the information it needs?

The SNF must also provide the BFCC-QIO with the information it needs [17] and, at the beneficiary’s request, must provide the beneficiary with a copy of, or access to, information it provided to the BFCC-QIO. [18]

Why do people leave the hospital?

Frustrations are fueled further by the appearance that hospital staff take their time diagnosing, treating and discharging patients, all while substantial medical bills accrue. In fact, financial strain is a leading reason why patients choose to leave the hospital prior to receiving “official” clearance to go home.

Why should caregivers be aware of their rights and how AMA discharges work?

Family caregivers and seniors should be aware of their rights and how AMA discharges work to avoid feeling pressured into staying in the hospital or consenting to medical procedures.

What is the myth about AMA discharge?

One of the most pervasive myths surrounding AMA hospital discharges is that health insurance companies will refuse to pay for associated care and hike up a patient’s premium amounts. This is simply not true, although doctors frequently tell patients who wish to leave AMA that they will be solely responsible for their medical bills if they do so. Surveys have found that a substantial number of residents and attending physicians believe this false information and pass it on to other staff and to patients in an attempt to curtail discharges AMA.

Why label discharges as AMA?

The reason for labelling discharges as AMA serves to protect the hospital and treating physicians from liability if a patient gets sick or dies as a result of their early release. It’s important to discuss all treatment and payment options in detail with the proper staff members to gather all the information needed to make an informed decision.

What to ask a patient to do after discontinuing inpatient care?

If a patient still decides to discontinue inpatient medical care against a physician’s recommendations, it is crucial to ask for clear discharge instructions, prescriptions and information for follow-up appointments. This will help limit adverse health outcomes despite their early discharge. If you have any questions or concerns about a loved one’s condition once they have returned home, do not hesitate to contact or return to the hospital.

What is the role of ombudsman in health care?

Patient advocates, ombudsmen and social workers are available to answer questions and help patients and their families navigate care costs and difficult medical decisions.

What is the right to refuse medical treatment?

If a person is of sound mind, is not in an altered mental state, and does not pose a threat to themselves or others , they have the right to refuse medical treatment. Psychiatric testing may be required to determine whether a patient lacks mental capacity. If a patient is not fit to make medical decisions for themselves (for example, a senior who has dementia) then their legal representative (medical power of attorney or appointed guardian) is able to make this and other healthcare decisions on their behalf.

What do ethicists do when a patient objects to discharge?

If a patient or family strongly objects to the discharge, ethicists sometimes work with clinicians to find a way to accommodate them to some extent. “We can usually work things out and negotiate an extra day. It’s not a hard science — these things are negotiable in terms of decision-making,” says Shelton.

What is ethically challenging discharge?

Ethically challenging hospital discharges include patients with inadequate at-home care and those who leave against medical advice. Ethicists recommend the following approaches:

Why do ethicists want to be in long term care?

Ethicists try to get across that the patient doesn’t need the level of care he or she is receiving in the hospital, and that the patient is better off in a long-term care facility . “People can get quite comfortable having nurses and doctors taking care of them here,” says Shelton. “It’s a communication challenge.”

What to do if placement is difficult in nursing homes?

Contact nursing homes on behalf of clinicians if placement is especially difficult.

Why do ethics help patients?

Ethicists can offer valuable mediation if there’s disagreement as to whether a particular patient should be discharged. “Sometimes meetings among clinicians, patients, patients’ family members, social workers, or hospital administrators can shape options that seem acceptable to everyone involved,” says Dolgin.

Why is it not in the best interest of the healthcare system to keep patients hospitalized?

“And it’s certainly not in the best interest of the healthcare system, because it costs a whole lot of money .”

Did Sarzynski discharge the homeless patient?

Sarzynski chose to discharge the homeless patient in the evening, with explicit instructions to stay overnight in the hospital lobby — a warming center — before departing the next day. “Thankfully, the case manager was able to provide a meal voucher as well,” says Sarzynski.

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