Medicare Blog

medicare survey why

by Everardo Romaguera Jr. Published 2 years ago Updated 1 year ago
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The Medicare Cost Survey is a data collection instrument used to evaluate costs related to payment rates under the Medicare Part B Ambulance Fee Schedule (AFS). Sufficient data collection is necessary for CMS

Centers for Medicare and Medicaid Services

The Centers for Medicare & Medicaid Services, previously known as the Health Care Financing Administration, is a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state government…

to establish appropriate rates in the future.

What is it? The Medicare Current Beneficiary Survey (MCBS) is a survey of people with Medicare. We use it to learn more about things like how people get their health care, the rising cost of health care, and how satisfied people are with their care.

Full Answer

Can Medicare call you if they survey you?

Yes, Medicare could call you if They’re attempting to survey you. I directly copied and pasted the following from the Medicare website: “A customer service representative from 1-800-MEDICARE can call you if you’ve called and left a message or a representative said that someone would call you back.”

How long does a Medicare survey last?

The surveys can last for over an hour. Medicare takes great pains to explain on their survey-specific website why they’re doing the survey, and I’ve copied and pasted it for you below. “The MCBS is an ongoing survey designed to learn more about the people who are covered by Medicare.

What is the Medicare current beneficiary survey?

The Medicare Current Beneficiary Survey (MCBS) is a continuous, multipurpose survey of a nationally representative sample of the Medicare population, conducted by the Office of Enterprise Data and Analytics (OEDA) of the Centers for Medicare & Medicaid Services (CMS) through a contract with NORC at the University of Chicago.

How many types of Medicare surveys are there?

Medicare is doing a survey, and they do a fair number of surveys. From what I can tell, there are at least four different types of Medicare surveys going on at different times of the year. I say “as far as I can tell” because I can’t really tell. Based on my experience and professional background, I personally know of four.

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What is the purpose of the Medicare questionnaire?

Providers may use this as a guide to help identify other payers that may be primary to Medicare. This questionnaire is a model of the type of questions that may be asked to help identify Medicare Secondary Payer (MSP) situations.

Is the CMS Medicare survey legitimate?

This survey is authorized by section 1875 (42 USC 139511) of the Social Security Act and is conducted by NORC for the U.S. Department of Health and Human Services.

What is the Medicare experience survey?

About the Medicare CAHPS Survey Medicare CAHPS is designed to measure the Medicare member's experience and satisfaction with their Medicare Advantage and Prescription Drug Plan based on the quality of care and services received in the past 6 months.

Does Medicare call you for survey?

Learn How to Verify Your Participation & Prevent Fraud. Usually we tell people that Medicare will neither call you nor show up at your door.

Is CMS a legitimate company?

The Centers for Medicare & Medicaid Services, CMS, is part of the Department of Health and Human Services (HHS).

Is CMS Centers for Medicare and Medicaid Services Legitimate?

The Centers for Medicare & Medicaid Services (CMS) is the agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs.

Why is patient experience important in healthcare?

Patients with better care experiences often have better health outcomes. For example, studies of patients hospitalized for heart attack showed that patients with more positive reports about their experiences with care had better health outcomes a year after discharge.

Why is CAHPS important?

Public reporting of CAHPS survey results enables healthcare consumers to make informed decisions when selecting providers and health plans. CAHPS surveys help healthcare organizations use data to identify strengths and weaknesses, determine where they need to improve, and track progress over time.

What is the purpose of the Hcahps star rating?

Survey of patients' experiences (HCAHPS) star ratings. CMS developed HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) star ratings to make it easier for consumers to use the information to spotlight excellence in healthcare quality.

Why am I getting so many phone calls about Medicare?

Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.

Does Medicare ever call your house?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

Why am I getting so many calls about Medicare?

Phone calls Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.

The truth about Medicare and Medicaid surveys

Whether it’s a phone call, letter or online form, surveys are a common way of getting important information. The same is true for Medicare and Medicaid (also called Medical Assistance).

Questions about the surveys? Just ask

If you’re wondering about a survey, you can always call your health plan’s member services number or the 1-800 number on the letter that came with the survey.

What is the Medicare Current Beneficiary Survey number?

Medicare Current Beneficiary Survey (MCBS) If you have been contacted to participate in the Medicare Current Beneficiary Survey (MCBS) and would like to verify your selection in this study, please contact NORC toll free at 1-844-777-2151.

How long has the MCBS been collecting data?

The MCBS has been collecting data on Medicare beneficiaries for over 30 years and has conducted over 1 million interviews. The MCBS has three data releases annually as well as an annual Chart Book of key estimates from the survey.

What is a MCBS cost supplement?

The MCBS Cost Supplement links Medicare claims to survey-reported events and provides complete expenditure and source of payment data on all health care services, including those not covered by Medicare reported by our survey beneficiaries. Expenditure data were developed through a reconciliation process that combines information from survey respondents and Medicare administrative files. The process produces a comprehensive picture of health services received, amounts paid, and sources of payment. Linking this file to the MCBS Survey file can support a broader range of research and policy analyses on the Medicare population than would be possible using either survey data or administrative claims data alone. Survey-reported data include information on the use and cost of all types of medical services including inpatient hospitalizations, outpatient hospital care, physician services, home health care, durable medical equipment, skilled nursing home services, hospice care, and other medical services. The Cost Supplement file is released 15-18 months after the administrative claims data is available.

What are the questions asked in the CAHPS survey?

One survey you might receive in the spring is the Consumer Assessment of Healthcare Providers and Systems Survey, or CAHPS. This survey asks questions about your experience with your health plan and your providers in areas like: 1 Getting needed care 2 Getting care quickly 3 How well doctors communicate 4 Health plan customer service 5 Health plan rating 6 Prescription drug plan rating

What is CAHPS survey?

One survey you might receive in the spring is the Consumer Assessment of Healthcare Providers and Systems Survey, or CAHPS. This survey asks questions about your experience with your health plan and your providers in areas like:

What is CAHPS in Medicare?

asking them to rate their experiences with their health plan. The first, called the Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS) is sent in the spring, ...

Do you have to share your health information with a survey?

If you ever feel unsure, ask for a second opinion. “These surveys will never require you to share your health information, like your health plan number, or personal information, such as your driver’s license or social security number. If you receive a survey and want to make sure it’s safe to complete, please call us.

Why do nursing home surveys need to be conducted?

As readers will know, nursing home surveys are conducted in accordance with protocols and federal requirements to determine eligibility for participation in the CMS’s ongoing programs.

What is QIS survey?

Currently, about half of all LTCs use the Quality Indicator Survey (QIS), and the other half use the traditional survey process, according to CMS data.

In this Article

We aim to help you make informed healthcare decisions. While this post may contain links to lead generation forms, this won’t influence our writing. We follow strict editorial standards to give you the most accurate and unbiased information.

Persuaded by Dental, Hearing and Vision Benefits

One of the key differences between Original Medicare and Medicare Advantage is the latter’s inclusion of dental, hearing, and vision benefits.

Returning to Original Medicare

Despite the good feelings toward Medicare Advantage among respondents, some are leaving for other plans.

About Dan Grunebaum

Dan Grunebaum is a data journalist and data visualization developer for HealthCare.com and its web properties. Dan has personal experience with surprise medical bills and seeks to bring clarity to the healthcare conversation.

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The Truth About Medicare and Medicaid Surveys

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Whether it’s a phone call, letter or online form, surveys are a common way of getting important information. The same is true for Medicare and Medicaid (also called Medical Assistance). It might not seem like winning the lottery, but getting a Medicare or Medicaid survey can be like opportunity knocking. It’s your chance to …
See more on medicarehelp.healthpartners.com

There Are Two Main Medicare/Medicaid Surveys You Could Get

  • Two types of these surveys are sent to a random group each year. So if you get one, it’s pure luck. Use this opportunity as your chance to speak your mind.
See more on medicarehelp.healthpartners.com

Additional Surveys from Some Hospitals Or Clinics

  • 3. Hospital Consumer Assessment of Health Providers and Systems (H-CAHPS) survey
    1. When: After you’ve been in the hospital 2. Who: For all patients including members in a Medicare plan (like MSHO plans for people who are dual eligible for Medicare and Medicaid) or a Medicaid (Medical Assistance) plan (like MSC+) 3. Why: To track how hospitals are performing …
  • 4. Clinic and Group Consumer Assessment of Health Providers and Systems (CG-CAHPS) survey
    1. When: After a clinic visit 2. Who: For all patients including members in a Medicare plan (like MSHO plans for people who are dual eligible for Medicare and Medicaid) or a Medicaid (Medical Assistance) plan (like MSC+) 3. Why: This survey takes a snapshot of how your clinic and care t…
See more on medicarehelp.healthpartners.com

Questions About The Surveys? Just ask.

  • If you’re wondering about a survey, you can always call your health plan’s member services number or the 1-800 number on the letter that came with the survey. When you answer survey questions, you are doing a big favor to the health care system — and to everyone who uses it. So when you’re done answering those questions, give yourself a pat on the back — from all of us! R…
See more on medicarehelp.healthpartners.com

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