Medicare Blog

those who had problems with their medicare application

by Lauryn Bernier Published 2 years ago Updated 1 year ago
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You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and were greeted by a polite Medicare representative after being on hold for about 90 seconds.

Call 1-800-MEDICARE (1-800-633-4227)
You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and were greeted by a polite Medicare representative after being on hold for about 90 seconds.
Sep 19, 2021

Full Answer

What are the challenges of enrolling in Medicare?

 · You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and were greeted by a polite Medicare representative after being on hold for about 90 seconds.

What happens if you don’t have a Medicare number?

 · Problems with Medicare Plan Finder Persist. As reported by SHIPs across the country and some of our partner organizations, problems with the new Medicare Plan Finder (MPF) persist during the current Medicare Annual Election Period, which lasts through December 7, 2019. These problems include: inaccurate information about covered drugs and costs, non …

What happens if you sign up for Medicare late?

 · You can also call your State Health Insurance Assistance Program, or SHIP, to learn more about your Medicare coverage rules and state-specific information. Use our online SHIP Locator or call 877-839-2675 (and say “Medicare” when prompted). Reading and understanding your Medicare notices is a great way to identify issues that do arise.

How many Medicare beneficiaries are unaware of Medicare Advantage plans?

 · 1. Medicare Isn’t Paying My Medical Bills. This issue is most common with people who enrolled in Medicare while they still had coverage through an employer (either theirs or their spouse’s). It typically occurs when nobody notifies Medicare that your previous coverage has …

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What would disqualify someone from Medicare?

those with a felony conviction within the past ten years that is considered detrimental to Medicare or its beneficiaries, e.g., crimes against a person (murder, rape, assault), financial crimes (embezzlement, tax evasion), malpractice felonies, or felonies involving drug abuse or trafficking.

Why is Medicare enrollment so complicated?

Medicare enrollment involves multiple federal agencies, including at least the Social Security Administration (SSA) and the Centers for Medicare and Medicaid Services (CMS). Any issues with an enrollee's application can lead to several trips to different offices.

Who is the best person to talk to about Medicare?

Do you have questions about your Medicare coverage? 1-800-MEDICARE (1-800-633-4227) can help. TTY users should call 1-877-486-2048.

Can I be turned down for Medicare?

Once you retire after 65, you have a “guaranteed issue right” for up to 63 days after the termination of your previous coverage. Within that time, companies must sell you a Medigap policy at the best available rate, no matter what health issues you have. You cannot be denied coverage.

Is Medicare confusing?

Despite evidence of a widespread lack of knowledge about Medicare – and a high percentage of beneficiaries admitting that Medicare is confusing and difficult to understand – many of the same beneficiaries reported a high amount of confidence in their knowledge of Medicare terms, their understanding of Medicare coverage ...

What they don't tell you about Medicare?

'Medicare Part A covers hospital stays' What they don't tell you: There's either a deductible or daily copay. And if the hospital hoodwinks you into being “under observation,” rather than formally admitting you, your costs are going to be even higher. If you're in Original Medicare, Part A covers hospital stays.

Where can I get unbiased information about Medicare?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Why do doctors not like Medicare Advantage plans?

If they don't say under budget, they end up losing money. Meaning, you may not receive the full extent of care. Thus, many doctors will likely tell you they do not like Medicare Advantage plans because the private insurance companies make it difficult for them to get paid for the services they provide.

Is Blue Cross Blue Shield Medicare?

BCBS companies have been part of the Medicare program since it began in 1966 and now offers multiple Medicare insurance options. Though quality and costs vary by company and by specific plan within those companies, most BCBS plans offer decent value and benefits across a range of health plan options.

How long does it take to be approved for Part B Medicare?

You can also call the Social Security Administration at 1-800-772-1213 or go to your local Social Security office. It takes about 45 to 90 days to receive your acceptance letter after submitting your Medicare application.

What is the difference between open enrollment and guaranteed issue?

Whereas in open enrollment, you can choose any Medigap plan that is offered in your state, during a guaranteed issue you can typically only choose Medigap Plans A, B, C, F, K or L that's sold in your state by any insurance company.

What age is eligible for Medicare?

age 65 or olderGenerally, Medicare is available for people age 65 or older, younger people with disabilities and people with End Stage Renal Disease (permanent kidney failure requiring dialysis or transplant). Medicare has two parts, Part A (Hospital Insurance) and Part B (Medicare Insurance).

Does CMS have to provide enrollment relief?

As stated in our August 2019 joint letter with Medicare Rights Center, Justice in Aging and National Council on Aging raising concerns about the MPF and marketing guideline changes, CMS must “provide any enrollment relief that may be needed to prevent beneficiaries from being negatively impacted.” It is becoming more evident that such action is required.

Does CMS focus on plans?

Instead, information coming from CMS focuses almost exclusively on “plans” and “plan choices” with little or no reference to traditional Medicare as an option. For example, a recent email from CMS (dated Oct 24) focuses only on “plans.”. The email opens:

Does Medicare Advantage cover out of pocket costs?

As noted by the National Association of Insurance Commissioners (NAIC) in an October 16, 2019 letter to CMS, concerns about the MPF include the fact that: “The cost comparison between Medicare Advantage (MA) and Medicare with a Medigap plan does not capture out of pocket costs – only premiums.

Is the promotion of MA plans a breach of trust?

Promotion of MA plans by the Medicare program itself, however, is a breach of trust.

Why does Medicare not cover a service?

If Original Medicare or your Medicare Advantage Plan does not cover a service, it may be because you did not follow or meet coverage rules. For example, some Medicare Advantage Plans require a referral from a primary care physician before they will cover a visit to a specialist.

What to do if you have Medicare Advantage?

If you have a Medicare Advantage or Part D plan, you should contact your plan directly to learn about its coverage rules and costs , which may differ from those of Original Medicare. Also contact your plan to appeal a coverage decision or to file a grievance, which is a formal complaint usually about poor customer service or administrative errors.

What to do if you disagree with a non-covered charge?

If you disagree with a non-covered charge, you can decide to file an appeal. Check your MSNs or your EOBs regularly to check for any suspicious charges or errors. If you see any suspicious or confusing charges, call your provider and your plan to learn more information and to see if there have been any billing errors.

How to contact Medicare for appeal?

Use our online SHIP Locator or call 877-839-2675 (and say “Medicare” when prompted).

How to check Medicare claim status?

Go to Medicare’s website or call 1-800-MEDICARE for most other matters. For example, contact Medicare to check the status of your Part A or B claims, to get assistance comparing Medicare Advantage or Part D plans, or to file a complaint against your private Medicare plan.

What is an IDN for Medicare?

If you have a Medicare Advantage Plan, you may receive a notice called the Integrated Denial Notice, or IDN. Your plan must send you an IDN if it denies your request for coverage or will be discontinuing or reducing your previously authorized treatment.

What is Medicare summary notice?

The Medicare Summary Notice, or MSN, is a document sent to people with Original Medicare. It is a summary of health care services and items you have received. If you have a Medicare Advantage Plan or Part D plan, you receive an Explanation of Benefits, or EOB. An EOB is similarly a summary of services and items that you have received.

What are the common mistakes people make when enrolling in Medicare?

1. Not signing up for Medicare at the right time. Timing, as they say, is everything. It’s especially important when it comes to enrolling in Medicare.

What is the Medicare quiz?

Quiz: Medicare Basics. 2. Blowing the special enrollment period. If you are 65 or older, when you stop working and lose your health insurance coverage or when the insurance you have through your spouse ends, you’ll need to sign up for Medicare. Medicare has created a special enrollment period ...

When is the best time to buy a Medigap policy?

The best time to buy a Medigap policy is during your Medigap open enrollment period. That six-month window starts when you turn 65 years old and have enrolled in Medicare Part B.

What is a Medigap policy?

Medigaps are supplemental health insurance policies that work with original Medicare. If you have a Medigap policy, it pays part or some of the out-of-pocket costs that Medicare doesn’t cover, such as your Part A hospital deductible or the 20 percent coinsurance in Part B. Depending on where you live, you can choose from as many as 10 different Medigap plans. Each policy has a different letter name (for example, Plan A) and offers a different set of standardized benefits. Policies with the same letter name offer the same benefits, but premiums can vary from company to company.

Does Medicare cover Part D?

To help pay for your out-of-pocket costs, you can buy a Medigap policy, which has its own separate monthly premium. Original Medicare does not include Part D (prescription drug coverage), so you must sign up for a stand-alone Part D plan if you do not have other drug coverage.

What is the difference between Medicare and Medigap?

The vast majority of doctors in the country take this insurance. To help pay for your out-of-pocket costs, you can buy a Medigap policy, which has its own separate monthly premium. Original Medicare does not include Part D (prescription drug coverage), so you must sign up for a stand-alone Part D plan if you do not have other drug coverage. Original Medicare does not have a limit on your annual out-of-pocket costs.

How long do Medicare penalties last?

Note: Usually, these penalties last for as long as you have Medicare. But if you are paying this penalty and qualify for and enroll in a Medicare Savings Program or the Extra Help program — which helps low-income older adults pay for Medicare out-of-pocket costs — you will no longer have to pay the penalty.

How to avoid Medicare billing problems?

You avoid this problem entirely by reminding the provider they are to bill Medicare first.

What to do if you are not happy with your Medicare?

If you aren’t happy with the quality of service or care you received from one of your providers, you can file a complaint with Medicare. Also known as a grievance, a complaint is directed specifically against your plan or provider.

Do you need a Medicare approved provider for DME?

As with medical services, you must use a Medicare-approved provider to receive coverage for durable medical equipment (DME). Make sure you ask the supplier whether they accept assignment before choosing them for your DME. If you have an MA or Medigap plan, ask your plan’s provider for a list of covered suppliers.

Why do you need a broker for Medicare?

One reason we recommend working with a broker (like Medicare Solutions) is to help ensure you truly understand the costs of your Medicare Advantage (MA) plan. Although all MA plans must cover the same services and benefits as Original Medicare, their out-of-pocket costs are not standardized.

Does Medicare Part D have a formulary?

Your Medicare Part D plan should provide a drug formulary, which is simply a list of covered prescriptions. It likely also uses a tier or step system where drug prices climb along with the tiers. Part D plans nearly always change their formulary from year to year.

Can you use Medigap to pay for a tummy tuck?

However, it only pays for services that Medicare covers. In other words, you can’t use your Medigap plan to pay for a tummy tuck, dental implants, eyeglasses, or any other service not covered by Medicare. If you’re sure Medicare covers the service, the issue may be a billing error.

Why does Medicare pay a bill after you pay the deductible?

The first happens because the provider sent the bill to Medicare AFTER you paid the deductible. Medicare doesn’t know you paid it, so they pay their portion MINUS your deductible and co-insurance amount. The provider then sends you a bill for the deductible amount.

How many people are confused by Medicare?

Meanwhile, well over a third of Medicare beneficiaries (37 percent) are confused by Medicare enrollment support resources, a separate survey by GoHealth found.

Who should take over Medicare enrollment?

HHS should take over Medicare enrollment, the organization recommended, with the enrollment process designated specifically to CMS. Thus, education materials and enrollment processes would be within the same agency and department.

Can navigators be used for Medicare?

Navigators are available but cannot recommend specific plans and sufficiency of navigator training varies by state. The Medicare & You booklet that CMS issues each year to cover Medicare plan options is not tailored; the handbook for 2021 spans 124 pages.

Can beneficiaries accrue penalties for not making a decision within the timeline?

Second, beneficiaries can accrue penalties for not making a decision within the timeline or for choosing the wrong health plan.

Is Medicare enrollment challenging?

Medicare enrollment continues to pose challenges for beneficiaries, but there are concrete steps that policymakers can take to reduce the burden according to Better Medicare Alliance. October 08, 2020 - Beneficiaries suffer from chronic confusion over Medicare enrollment but policymakers can take action to streamline the process ...

Do Medicare and You need to be updated?

Additionally, the Medicare & You handbook needs to be updated with input from a diverse set of Medicare beneficiaries as well as beneficiary advocacy groups regarding what information and format would be most useful for enrollees.

What happens if you don't enroll in Medicare Part B?

People who fail to enroll in Medicare Part B when they first should will face lifetime penalties, a coverage gap and disruptions in care. The penalty is hefty: an extra 10 percent for each full year you could have had Part B but didn’t apply and were not covered beyond 65 by health insurance from a current employer.

Is Medicare Part B confusing?

En español | Deciding when to enroll in Medicare Part B can be confusing, especially for people covered by employer health insurance at 65, and mistakes can be costly, a new report by the Medicare Rights Center warns.

Does Medicare cover everything?

Medicare doesn’t cover everything. Decide whether traditional (also called original) Medicare and a supplement Medigap plan or a Medicare Advantage plan, which combines Medigap and prescription coverage, is best for you. Learn more about Medicare Advantage plans and search for a Medigap plan here.

How to report Medicare fraud?

If you suspect Medicare fraud, waste, or abuse, you should immediately report fraud online. Alternatively, you can call the HHS Office of Inspector General at 1-800-447-8477 (TTY users 1-800-377-4950) or CMS at 1-800-633-4227 (TTY users 1-877-486-2048).

When do you get Medicare if you are already on Social Security?

If you’re already receiving Social Security Administration (SSA) or Railroad Retirement Board (RRB) retirement benefits, you’ll typically get enrolled in Medicare when you turn 65.

How to compare Medicare Advantage plans?

You can compare Medicare Advantage plans available where you live; just click Find Plans or Compare Plans on this page. Note that you need to continue paying your Medicare Part B premium, along with any premium the plan may charge.

What is Medicare Advantage?

If you’d like, you may be able enroll in Medicare Advantage (Medicare Part C) as an alternative way to get your Original Medicare, Part A and Part B, benefits. Medicare Advantage plans are offered by private health insurance companies that contract with Medicare to deliver your Medicare Part A and Part B benefits – with the exception of hospice care, which is still covered under Part A. Many Medicare Advantage plans include benefits beyond Part A and Part B coverage as well; for example, some plans offer prescription drug coverage, routine vision care, and/or wellness programs. (Medicare Part A and Part B may cover prescription drugs in specific situations, but for the most part this coverage doesn’t extend to medications you take at home.)

When do you have to enroll in Medicare?

Assuming you don’t qualify for automatic enrollment, the first opportunity you have to enroll in Original Medicare is typically during your seven-month Initial Enrollment Period, which generally begins three months before you turn 65, includes your birthday month, and ends three months after the month you turn 65. If you don’t enroll at this time, you may face a late-enrollment penalty.

How old do you have to be to get Medicare?

How to Complete Medicare Enrollment Forms. As you approach the age of 65, you’ll want to make sure you enroll in the Medicare insurance plan that may suit your needs. To do so, you need to know how to sign up for Medicare and which Medicare application forms to complete.

What is Medicare prescription drug plan?

Medicare Prescription Drug Plans are available from private, Medicare-approved insurance companies. To qualify, you need to be enrolled in Medicare Part A and/or Part B and live in the plan’s service area. Plan availability, costs, and benefit details may vary. Read about enrollment periods for Medicare Prescription Drug Plans.

What services are allowed under Medicare Advantage?

The Centers for Medicare and Medicaid Services (CMS) updated their list of services allowed for Medicare Advantage plans to include assistive and preventative services such as: Adult day care programs. Home aides to help with activities of daily living, like bathing and dressing.

What happens if you wait to enroll in Medicare after an IEP?

For example, if you wait two years after your IEP, and do not have a valid Part B waiver situation (e.g., you were covered under your employer plan), you will pay Medicare 20% more than their standard premium every year, for life.

Is long term care covered by Medicare?

Long-term care in nursing homes (only medically necessary care, with conditions, is covered)

When do you have to get Medicare if you are 65?

If you work for an employer with fewer than 20 employees (100 employees for coverage for the disabled), then you MUST get Medicare coverage at age 65, because your group plan will stop being the primary insurer. This also applies to retiree health coverage because such plans are secondary to Medicare.

How long does it take to enroll in Medigap?

There is a separate 6-month enrollment period for Medigap (Medicare supplement) starting when you enroll in Part B. Normally, insurers must sell you a Medigap policy at their standard premium regardless of your health condition if you apply during this period.

How long does Medicare coverage last?

There is a 7-month Initial Enrollment Period (IEP) when you turn 65; 3 months before your birth month, your birth month, and then 3 months after your birth month. Medicare coverage begins depending upon the month you sign up — make sure your current health coverage does not end before your Medicare coverage begins.

Does Medicare cover Medicare Advantage?

Medicare Advantage plans normally restrict coverage to doctors, hospitals and other caregivers in their provider network. Original Medicare covers any provider that accepts Medicare. You need to contact Social Security and not Medicare to enroll in Medicare.

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