Medicare Blog

what can i do if i lost my medicare card

by Giovanna Ankunding MD Published 2 years ago Updated 1 year ago
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You have a few options:

  • Request a replacement Medicare card online through your My Social Security account. ...
  • Call Social Security at 1-800-772-1213 (TTY users, call 1-800-325-0778), Monday through Friday, from 7AM to 7PM.
  • Visit your local Social Security office.
  • If you worked for a railroad, request a replacement card through the Railroad Retirement Board (RRB). ...

Full Answer

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

Why have I not received my Medicare card?

It's sent to people who:

  • Go to Social Security to sign up for Medicare
  • First sign up for Social Security retirement benefits (at age 65 or older)
  • Automatically get Medicare with less than 3 months before coverage starts (usually for people under age 65 with certain disabilities)

How do you report a stolen Medicare card?

  • Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148)
  • OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at [email protected]
  • Federal Trade Commission Identity Theft Hotline at (877) 438-4338 (TTY: 866-653-4261)

How to replace a lost or stolen Medicaid card?

  • Part D prescription drug coverage
  • Medigap (Medicare Supplement)
  • Medicare Advantage (Part C)

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What do you do if you lose your Medicare?

You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).

How do you get a new Medicare card if you lose it?

Replacing your lost, stolen or damaged card If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov. the Express Plus Medicare mobile app.

How do I get a new Medicare number without my card?

You can also call 1-800-MEDICARE (1-800-633-4227), TTY users can call 1-877-486-2048, to get your Medicare card or number.

Can I print my new Medicare card online?

To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov. Once logged in, you'll see a section titled “What do you want to do?”. Click on “Print my Medicare card”. The next page will prompt you to re-enter your online password.

Can I get a Medicare card online?

You can get your own Medicare card using: your Medicare online account through myGov. the Express Plus Medicare mobile app.

Can I look up my Medicare number?

If you don't have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card. Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do I find my Medicare details?

Sign in to myGov and select Medicare. If you're using a computer, sign in to myGov and select Medicare. If you're using the app, open it and enter your myGov pin. Select View and edit my details from the My details menu.

How can I contact Medicare by phone?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

What to do if my Medicare card is lost?

You should also take steps to assure that the information on the card can’t be used by identity thieves.

How to avoid losing Medicare card?

The best way to avoid loss or theft of your Medicare card is to keep it at home in a safe place. Only carry it if you expect to need it:

Why is Medicare card important?

Your Medicare card is an important piece of information that you should try to keep secure. Old Medicare cards included your Social Security Number and presented a serious risk of identity theft. If you are still using one, you should request a new Medicare card as soon as possible.

Does Medicare use Social Security numbers?

For many years Medicare users were plagued by a serious security flaw: Medicare cards used Social Security Numbers as a part of their claim numbers. Medicare cards often had to be presented at clinics, hospitals and pharmacies and carrying Social Security Numbers openly created a high risk of identity theft.

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

What to do if you forgot your Medicare card?

If you forget to bring your card to an appointment with your doctor or healthcare provider, they may be able to look it up for you. Lost or damaged Medicare cards can be easily replaced. Give Medicare a call at 1-800-633-4227 (TTY 1-877-486-2048) or log into your Medicare.gov account.

What is the Medicare number?

Your Medicare Number is the 11 digit code on the front of your red, white, and blue Medicare card that Medicare uses to identify you. To help keep your personal information safe, your Medicare Number is no longer the same as your Social Security Number.

Can you give your Medicare number to someone?

Be wary of people selling medical devices or tests who ask for your Medicare Number and tell you that you don’t need to consult with your healthcare provider first. Don’t give your Medicare Number to someone calling you ...

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