
Medicare covers ambulance transports (that meet all other program requirements for coverage) only to the following destinations: Hospital Critical Access Hospital (CAH) Skilled Nursing facility (SNF)
Full Answer
Do Medicare Advantage plans cover transportation?
Some Medicare Advantage plans may cover non-emergency transportation, such as trips to your doctor's office or clinic. Some Medicare Advantage plans also cover Lyft and Uber rides to and from your doctor's office or fitness center. Find Medicare Advantage plans that cover transportation.
How do I get transportation through Medicare?
How do I get transportation through Medicare? In order for transportation to be covered by Original Medicare, it must be ordered by a doctor. For transportation to be covered by private Medicare insurance, it must be included in the plan’s benefits and fit within the parameters of any terms or conditions of the coverage outlined by the plan.
Does Medicare cover transport to and from dialysis centers?
Transportation to and from a dialysis center may be dangerous for the patient compared to any other type of transportation. Non-emergency ambulance transport may be covered under Part B Medicare if a patient falls under certain criteria:
Does Medicare cover non-emergency ambulance transportation?
For Medicare to cover non-emergency transportation, a patient would need a written order from a physician. The order would have to medically state the need for ambulance transportation, even though the patient is not having an emergency medical episode.

What is Medicare transportation?
Medicare is the federal government health insurance plan for adults aged 65 and older. Emergency transportation is covered as part of Medicare Part B and includes travel by ground ambulance to a hospital or skilled nursing facility if medically required.
What is Medicare Advantage?
Medicare Advantage is an alternative to the federal government’s Original Medicare (Part A and Part B) program. Offered by private insurance companies approved by Medicare, these plans typically bundle Part A and Part B benefits and provide additional coverage for vision, dental, hearing and wellness.
How many Americans miss a medical appointment?
Each year, 3.6 million Americans miss or delay a medical appointment because of factors, such as vehicle access, transportation costs, travel time and distance. An increasing number of Medicare Advantage plans offer transportation benefits to help improve access to care.
Does Medicare Advantage cover transportation?
Some Medicare Advantage Programs Cover Transportation. Medicare Advantage is an alternative to the federal government’s Original Medicare (Part A and Part B) program. Offered by private insurance companies approved by Medicare, these plans typically bundle Part A and Part B benefits and provide additional coverage for vision, dental, ...
Does Medicare cover taxis?
Certain Medicare Advantage plans may cover a taxi or rideshare service, while others contract with a transportation broker. Plans may also require prior authorization, demonstrated need and cost-sharing.The Medicare website provides a starting point for comparing Medicare Advantage plans.
Medicare Appointment Transportation: Special Circumstances
While Medicare (Part A and B) can cover certain non-emergency medical transportation needs, these are primarily reserved for those whose health conditions require specialized care. For example, non-emergency ambulatory services for seniors who can’t risk exposure to other forms of transportation.
Non Emergency Medical Transportation for Seniors
What if you’re a senior who doesn’t fall into any of the groups mentioned above? You still need help getting access to the ongoing health services you require. As of 2020, many Medicare Advantage plans have begun offering new benefits to assist with this urgent need.
Non-Medicare Transportation Options
If you would like to learn about potential non-Medicare resources in your area that can assist with locating medical transportation for seniors, you may wish to contact your local Area Agency on Aging. You can search for contacts in your region using the Eldercare Locator.
Make Your Plan Today
Regardless of which program you choose, be sure you have a transportation plan in place. Ensuring you have the health care you need has never been more important. And transportation should not stand in the way of receiving it.
What is Medicare Advantage Policy Guideline?
The Medicare Advantage Policy Guideline documents are generally used to support UnitedHealthcare Medicare Advantage claims processing activities and facilitate providers’ submission of accurate claims for the specified services. The document can be used as a guide to help determine applicable:
What is appropriate facility?
The term "appropriate facilities" means that the institution is generally equipped to provide the needed hospital or skilled nursing care for the illness or injury involved. It is the institution, its equipment, its personnel and its capability to provide the services necessary to support the required medical care that determine whether it has appropriate facilities.
Do ambulances have to be kept on file?
In all cases, the appropriate documentation must be kept on file and, upon request, presented to the contractor. It is important to note that the presence (or absence) of a physician’s order for a transport by ambulance does not necessarily prove (or disprove) whether the transport was medically necessary. The ambulance service must meet all program coverage criteria in order for payment to be made.
Do ambulances have to be written?
Ambulance transport providers or suppliers must obtain a written order from the attending physician for all nonemergency, scheduled repetitive ambulance services and a written statement from the physician certifying the medical necessity of the ambulance services. Requirements for non-emergency ambulance transportation include:
Is air ambulance coverage only for acute care?
When all other program requirements for coverage are met, air ambulance transports are covered only to an acute care hospital. Air ambulance transports to these destinations are not covered:
Is ambulance transportation necessary?
For non-emergency ambulance transportation, transportation by ambulance is appropriate if the beneficiary is bed-confined and it is documented that the beneficiary's medical condition is such that other methods of transportation are contraindicated, or if his or her medical condition, regardless of bed-confinement, is such that transportation by ambulance is medically required.
Does Medicare cover ambulances?
Medicare covers ambulance services only if they are furnished to a beneficiary whose medical condition is such that use of any other means of transportation is contraindicated. A beneficiary whose condition permits transport in any type of vehicle other than an ambulance would not qualify for services under Medicare. The beneficiary's condition at the time of the transport is the determining factor in whether medical necessity is met.
What is senior transportation program?
These types of programs are called senior transportation programs (STPs). Each STP is different. They may differ in size, whether they use volunteer or paid drivers, and whether they get their funding from private or public sources.
What is Medicare Made Clear?
Medicare Made Clear is brought to you by UnitedHealthcare to help make understanding Medicare easier. Click here to take advantage of more helpful tools and resources from Medicare Made Clear including downloadable worksheets and guides.
Does Medicare cover transportation?
Original Medicare (Parts A & B) will cover transportation only in certain situations, but generally it doesn’t cover expenses when it’s a routine trip from home to your doctor. Part A may cover emergency transportation services, and Part B may cover transportation if it’s deemed medically necessary. A Medicare Advantage plan may offer special ...
What types of transportation does Medicare cover?
What types of transportation will Medicare cover? The kind of transportation Medicare will cover depends on the patient’s condition and location. In a medical emergency, ambulance transportation is covered if precise criteria guidelines are met.
What are some examples of medical emergencies that would warrant ambulance transportation?
Examples of medical emergencies that would warrant emergency ambulance transportation include: Uncontrolled, heavy bleeding. Shock. Unconscious. Altered mental state.
Does Medicare cover ambulances?
Medicare ambulance transportation is only covered if a patient is taken to the nearest medical facility. To be eligible for payment, the facility must be able to provide the care the patient needs. If a patient demands to choose a facility, Medicare’s reimbursement payment could be different.
Is emergency transportation covered by Medicare?
Emergency transportation is covered by Medicare Part B. Air transportation is only covered if the patient’s health condition necessitates it. Non-emergency transportation is only covered with a physician’s letter stating its necessity. If a patient demands which emergency facility they go to, the Medicare reimbursement may be different and ...
Is ambulance transportation necessary for dialysis?
End-stage patients are medically fragile and need rides to dialysis to survive. Transportation to and from a dialysis center may be dangerous with any other type of transportation. Non-emergency ambulance transport may be covered under Part B Medicare if a patient falls under certain criteria.
What is Medicare office?
A Medicare office is the place to manage your benefits. Locate a Medicare office near you and learn how to utilize Medicare services online or over the phone. The Centers for Medicare and Medicaid Services (CMS) oversees and manages Medicare, and the Social Security Administration (SSA) works with CMS to help enroll Medicare beneficiaries.
Where is the CMS office?
You can get help with your Medicare questions by contacting or visiting this office. The CMS headquarters is in Woodlawn, Maryland, and regional CMS offices are located in Washington, D.C., Boston, New York, Philadelphia, Atlanta, Chicago, Dallas, Kansas City, Denver, San Francisco and Seattle.
What is the number to call Medicare?
The official phone number for Medicare is 1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048. You may call Medicare 24 hours per day, 7 days per week, and help is available in both English and Spanish. Check the status on a claim that has been filed on your behalf.
How do I apply for medicare?
Where do I go to apply for Medicare? 1 Your local Social Security office#N#Use the instructions above to locate your nearest Social Security office. 2 Online computer#N#Go to www.SocialSecurity.gov and follow the instructions to enroll in Medicare. 3 Over the phone#N#Call Social Security at 1-800-772-1213 (TTY 1-800-325-0778) to enroll in Medicare over the phone.
Can you replace a lost Medicare card?
Replacing a lost or stolen Medicare card. Medicare fraud can happen as a result of a lost or stolen card, so be sure to call if you lose your Medicare card. You may also speak to someone in person regarding your Medicare eligibility or enrollment by visiting your local Social Security office.
When Does Medicare Pay for Transportation to Medical Appointments?
Original Medicare helps cover medical rides for certain situations. Part A pays for emergency trips for inpatient hospital stays. Meanwhile, Part B pays for outpatient services Medicare deems medically necessary.
Does Medicare Pay for Uber?
In the last few years, popular ridesharing services like Uber and Lyft provide transportation for Medicare beneficiaries with Advantage plans. Certain Medicare Advantage plans include Uber rides to and from doctor’s appointments.
Does Medicare Pay for Lyft?
Some Medicare Advantage plans pay for Lyft rides. Additionally, Medicaid in select states and certain other commercial plans provide this same service. To provide medical rides to patients, Lyft partnered with private carriers.
