Medicare Blog

what is medicare assist phone calls

by Sydnee Sauer Sr. Published 2 years ago Updated 1 year ago
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Contact Medicare

  • Phone. For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
  • TTY
  • Mailing address

If someone calls claiming to be from Medicare, asking for your Social Security number or bank information to get your new card or new benefits, that's a scam. Don't give personal information to a caller claiming to be from Medicare. You can't trust caller id.Mar 15, 2019

Full Answer

Do you receive Medicare phone calls?

Jul 07, 2021 · After receiving a Medicare scam phone call that asks for your Medicare number or other personal information, reach out to 1-800-MEDICARE (1-800-633-4227) — TTY: 1-877-486-2048. If you have already discussed personal information on the phone that you now believe is in the wrong hands, contact the Federal Trade Commission to protect yourself from the damages …

What is the official Medicare phone number?

Charles Jennings. I am happy and willing to become your benefits specialist. I realize that it is very difficult to navigate the Medicare maze. I am here to provide you with answers to your questions. I really care about my clients and am committed to helping you be on a plan that is perfectly tailored to your needs.

How do I stop Medicare from calling me?

Apr 13, 2017 · A Medicare recipient will get a phone call from someone claiming to work for the Center of Medicare and Medicaid Services, the Social Security Administration or an insurance provider. The caller claims new cards from one of these agencies are in the works, and they need you to update your information on file.

What do I do if I get a Medicare scam call?

Dec 17, 2021 · 1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, and help is available in both English and Spanish as well as for the hearing impaired (the TTY Medicare toll-free line is 1-877-486-2048).

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Are the calls about Medicare legit?

Remember, if you get a phone call about your Medicare card and you're even slightly suspicious, hang up and call Medicare at the number on your card. The number is 1-800-Medicare or 1-800-633-4227. Remember, if you can spot a scam, you can stop a scam and protect your personal information.Nov 10, 2021

Why am I getting calls about my Medicare card?

In recent weeks, the FCC has been receiving complaints about scammers calling pretending to be Medicare representatives, often using caller ID spoofing to mask their identity. The calls may be live or initiated through robocall technology.May 29, 2019

Does Medicare make unsolicited phone calls?

Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.May 24, 2021

What is Medicare assist?

Extra Help is a program to help people with limited income and resources pay Medicare prescription drug program costs, like premiums, deductibles, and coinsurance. If you qualify for Extra Help, you won't pay a late enrollment penalty when you join a Medicare drug plan.

What does it mean when someone calls you about Medicare?

A Medicare recipient will get a phone call from someone claiming to work for the Center of Medicare and Medicaid Services, the Social Security Administration or an insurance provider. The caller claims new cards from one of these agencies are in the works, and they need you to update your information on file.

Is Medicare a scam?

Medicare recipients beware: Scammers have a new way of getting your personal information that could empty your bank account and help them steal your identity. The scammers are targeting mostly senior citizens, and the scam has become so widespread that the Minnesota Attorney General’s Office issued a warning about it.

What to call Medicare before calling?

Before you call the Medicare phone number. Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.

What is the number to call Medicare?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...

How much is Medicare Part A deductible?

The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.

How to contact Medicare for lost card?

1-800-MEDICARE and press “ 0 ”. or say “ Help me with something else ”. or press “ 6 ”. or say “ Agent ”. Replacing a lost Medicare card. 1-800-772-1213. Medicare questions for the hearing impaired. 1-877-486-2048. Social Security.

How to check Medicare claim status?

While you can always call Medicare to check on a Medicare claim status, you can also do so by visiting MyMedicare.gov. You will need to set up an account for the website, which will allow you to access certain information about your Medicare coverage: 1 You can check the status of any Medicare Part A or Part B claim, usually within 24 hours after the claim is processed. 2 You can check your Medicare Summary Notice (MSN), which shows all of your Medicare coverage and billing activity for the previous three months. 3 You can download and save your Medicare Part A and Part B claims information.

What is Medicare Part A and Part B?

Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.

What happens if you call Medicare about a denied claim?

If you say “yes,” you will be routed to a representative who will help you with your claim.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

How to protect yourself from robocalls?

If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

Do not call Medicare?

If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.

Is a robocall the same as a doctor's appointment?

Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.

Can you get information from Medicare if you have Social Security?

When enrolling in Medicare, you should be aware that neither Social Security nor Medicare calls you to get information. Should any issue arise in which Medicare or Social Security needs any information from you, they’ll ALWAYS send you a letter to notify you. If you’re getting too many spam phone calls, you might want to get on ...

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