Full Answer
Where to submit railroad Medicare claims?
• Call Palmetto GBA Railroad Medicare toll-free at 1-800-833-4455. If you are hearing impaired, you can call (877) 566-3572. • Call the Railroad Retirement Board’s automated system at 1-800-808-0772. • Submit an Online Service Request on the RRB website www.RRB.gov.
What is the phone number for railroad Medicare?
• Addresses and phone numbers • Hospital affiliations • Medicare assignment status • Language spoken If you do not have access to the Internet, you can either call 1-800-MEDICARE (1-800-663-4227) or the Palmetto GBA Railroad Medicare Beneficiary Contact Center (1-800-833-4455), and Customer Service
Does railroad Medicare accept paper claims?
Send paper claims to: Palmetto GBA Railroad Medicare. P.O. Box 10066. Augusta, GA 30999-0001. File an eClaim: eServices users also have the ability to submit paperless eClaims through the portal. See section 4.6 of the eServices User Manual (PDF, 8.59 MB) for more information. eServices Claim Submission (eClaim) Tips.
What is the address for Medicare railroad?
You can find the form on the Palmetto GBA Railroad Medicare website at www.palmettogba.com/rr/me under Forms, or on the UTU Alumni Association website at www.utu.org/alumni under the Your Retirement section. You may also obtain a form by calling Palmetto GBA Railroad Medicare at 800-833-4455 Q: Does Medicare provide for prescription drug benefits?
Where do I file a railroad Medicare claim?
You can either file electronic claims to Railroad Medicare through a clearinghouse or other third-party claims submitter, or you can submit paperless claims directly through Palmetto GBA's online provider portal eServices eClaims option.
Can you submit paper claims to railroad Medicare?
If you meet an exception to mandatory electronic filing, you can submit your initial paper claim(s) to obtain a Railroad Medicare PTAN.
How do I contact railroad Medicare?
Provider Contact Center: 888-355-9165 Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which provides service from 8 a.m. to 4 p.m.
Is railroad Medicare same as Medicare?
A: The only difference is that retired railroad beneficiaries have their Part B benefits administered by the Palmetto GBA Railroad Retirement Board Specialty Medicare Administrative Contractor (RRB SMAC) regardless of where they live. Members should be certain to advise providers of this when they receive treatment.
What is the payer ID for Medicare Railroad?
MR018Payer Name: Medicare - Railroad|Payer ID: MR018|Professional (CMS 1500)
How do I check my Railroad Medicare claims?
If you'd like to use the IVR, you can do so by calling 800–833–4455. From the main menu, press one (1) for claim status. You will need your Railroad Medicare number, date of birth, name, and date of service for the claim you are searching for. Claim status is available Monday thru Friday from 7 a.m. through 11 p.m. ET.
Does railroad Medicare have a provider portal?
Events. Palmetto GBA Railroad Medicare is pleased to offer eServices, our free Internet-based, provider self-service portal. The application provides information access over the Web for the following online services: Eligibility.
Who administers railroad Medicare?
Palmetto GBA is contracted by the independent federal agency Railroad Retirement Board (RRB), which administers comprehensive retirement-survivor and unemployment-sickness benefit programs for railroad workers and their families under the Railroad Retirement and Railroad Unemployment Insurance Acts.
Is railroad Medicare a Medicare Advantage Plan?
Yes, Railroad Medicare beneficiaries can choose to enroll in Medicare Advantage plans.
What do railroad Medicare ID numbers look like?
Medicare Numbers have 11 characters and contain numbers and uppercase letters only. They do not contain the letters S, L, O, I, B or Z. Characters one, four, seven, 10 and 11 will always be a number.
What is Palmetto GBA railroad Medicare?
Palmetto GBA is the Railroad Specialty Medicare Administrative Contractor (RRB SMAC) and processes Part B claims for Railroad Retirement beneficiaries nationwide.
How do I contact Palmetto GBA?
For inquiries regarding provider enrollment, please call the Provider Contact Center at 855–696–0705. For education, please complete the Education Request form. To access this document, go to the Forms web page at www.PalmettoGBA.com/hhh/forms. Provider inquiries, please call 855–696–0705.
Call 888-355-9165, select Option 5 for Customer Service
Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.
Provider Contact Center: 1-888-355-9165
Call the Provider Contact Center (PCC) to speak with representatives in Customer Service, Provider Enrollment, Electronic Data Interchange, eServices and Telephone Reopenings.
Interactive Voice Response (IVR): 1-877-288-7600
Use the IVR to request routine claim status, beneficiary eligibility, and payment information and to request a duplicate remittance advice.
Email Us
Use our contact form to submit general inquiries or to provide feedback on our website. For security reasons please do not submit requests involving PHI/PII with this form.
Contact Palmetto GBA Departments
For information on contacting a specific department by phone, email, fax, or for instructions on submitting documentation by mail, please select a department:
Feedback to the Railroad Retirement Board (RRB)
If you would like to send any feedback to the RRB regarding your experience with Palmetto GBA, please direct your comments to: [email protected] .
Where is the railroad retirement board on my Medicare card?
Your Medicare card is similar to the new Medicare cards that all beneficiaries receive, with the exception that “Railroad Retirement Board” is printed in a red banner at the bottom of the card .
What Medicare Parts are automatically enrolled in if you receive a railroad retirement?
If you receive Railroad Retirement benefits or disability annuity benefits from the railroad at the time of eligibility for Medicare, you are automatically enrolled in Medicare Parts A and B by the RRB.
Does Medicare cover railroad employees?
Medicare offers coverage to railroad employees just as it does for people who have Social Security. The payroll taxes of railroad employees include railroad retirement and Medicare hospital insurance taxes.
Do you have to go through the Social Security Administration if you are employed by the railroad?
However, if you have end-stage renal disease (ESRD) and qualify for Medicare, you must go through the Social Security Administration even if you are employed by the railroad.
Does Medicare work with railroad retirement?
If you or a loved one is retiring form the U.S. Railroad Retirement Board (RRB), you may be wondering how your benefits will work with Medicare . The RRB administers insurance and retirement benefits to all railroad workers in the country. Instead of getting retirement benefits from the U.S. Social Security Administration as other workers do, the RRB provides railroad workers and their families with retirement benefits, along with unemployment and sickness benefits, Medicare will still be responsible for the individual’s health care benefits.
Can Medicare cards be similar?
A: This can easily happen as the two Medicare cards are very similar. The doctor’s office should pay close attention to the specific details printed on your Railroad Medicare card.
Does Medicare cover injectable cancer drugs?
A: Only in limited instances will Medicare Part B provide for prescription drug coverage, such as for certain injectable cancer drugs or immunosuppressive drugs. All other Medicare benefits for prescription drugs require enrollment in a Part D Prescription Drug Program.
Does Medicare cover dental implants?
A: In most cases, Medicare does not cover dental services, specifically, services related to the care, treatment, filling, removal, or replacement of teeth, or structures directly supporting teeth. This would include check-ups, cleanings, and dental devices (such as dentures, dental plates, dental implants, or bridges) as well as extractions or other procedures performed to prepare the mouth for dentures (including reconstruction of the ridge) or titanium implants.
Does Medicare pay for hearing aids?
A: No, Medicare does not pay for hearing aids or hearing exams, when the purpose of the exam is to determine whether you need hearing aids or for fitting hearing aids.
How to request a PTAN from Railroad?
Once the provider (s) has a pending claim (s), they may complete the Request for Railroad Medicare PTAN form or they may call (1 – 888-355-9165 Updated phone #) to make a telephone request for a Railroad Medicare PTAN. Please be prepared to provide the provider’s Legal Business Name, NPI, organizational/group NPI, complete name, tax identification number (TIN), and billing and practice address information.
When was the change request 3440 implemented?
FOR ELECTRONIC SUBMITTERS Effective July 1, 2005, Change Request 3440 was implemented. This Change Request mandates that all providers submit claims electronically. Only providers that have been granted a waiver or meet exception qualifications are excluded.
