Medicare Blog

what is the phone number for railroad medicare?

by Tad Kiehn Published 2 years ago Updated 1 year ago
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Provider Contact Center: 888-355-9165
Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which provides service from 8 a.m. to 4 p.m.
Oct 5, 2021

How do you contact Medicare by phone?

Method 1 Method 1 of 3: Calling Medicare Download Article

  1. Dial 1-800-Medicare for general questions and assistance. If you're not familiar with phone letters, the number is 1-800-633-4227.
  2. Access teletypewriter (TTY) services by calling 1-877-486-2048. The teletypewriter service is for the deaf and hard of hearing.
  3. Use 800-HHS-TIPS to call about Medicare fraud or abuse. ...

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What is Railroad Retirement Board phone number?

RRB National Telephone Service. RB-40 (01-20) RB-40 (502.55 KB) You can call the Railroad Retirement Board at 1 877 772-5772 during normal business hours to speak to an RRB representative. If you have a touch-tone telephone, recorded information and automated services are available 24 hours a day, including weekends and holidays.

What is the address for railroad Medicare?

Palmetto GBA Railroad Medicare. P.O. Box 10066. Augusta, GA 30999-0001. The street address for information sent certified, overnight or using a private mailing service is the following: Palmetto GBA Railroad Medicare. 2743 Perimeter Pkwy Bldg 200. Augusta, GA 30909.

What is the customer service number for Medicare?

What is the Medicare Phone Number?

  1. “Claim service” or press “1”
  2. “Coverage and benefits” or press “2”
  3. “Premium payments” or press “3”
  4. “Preventive exams” or press “4”
  5. “Deductible” or press “5”
  6. “Help me with something else” or press “6”
  7. “Agent” or press “0” (zero)

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Is railroad Medicare the same as Medicare?

A: The only difference is that retired railroad beneficiaries have their Part B benefits administered by the Palmetto GBA Railroad Retirement Board Specialty Medicare Administrative Contractor (RRB SMAC) regardless of where they live. Members should be certain to advise providers of this when they receive treatment.

How do I verify eligibility for railroad Medicare?

Verifying Railroad Medicare enrollment is easy using our online PTAN Lookup and Request Tool. This tool first validates the provider identification information you enter — local Part B MAC PTAN, National Provider Identifier (NPI) and Tax Identification Number (TIN) — against enrollment information in our files.

How do I find my railroad Medicare claims?

If you'd like to use the IVR, you can do so by calling 800–833–4455. From the main menu, press one (1) for claim status. You will need your Railroad Medicare number, date of birth, name, and date of service for the claim you are searching for. Claim status is available Monday thru Friday from 7 a.m. through 11 p.m. ET.

Does railroad Medicare have a provider portal?

Events. Palmetto GBA Railroad Medicare is pleased to offer eServices, our free Internet-based, provider self-service portal. The application provides information access over the Web for the following online services: Eligibility.

Is railroad Medicare a Medicare Advantage Plan?

Yes, Railroad Medicare beneficiaries can choose to enroll in Medicare Advantage plans.

Who administers railroad Medicare?

Palmetto GBA is contracted by the independent federal agency Railroad Retirement Board (RRB), which administers comprehensive retirement-survivor and unemployment-sickness benefit programs for railroad workers and their families under the Railroad Retirement and Railroad Unemployment Insurance Acts.

How do I check my Railroad Retirement benefits?

Call the Railroad Retirement Board at 877-772-5772. Press "1" to select our automated HelpLine services.

What is the payer ID for railroad Medicare?

MR018Payer Name: Medicare - Railroad|Payer ID: MR018|Professional (CMS 1500)

Will Railroad Medicare accept paper claims?

Only providers that meet the exceptions listed in CR 3440 can be granted a waiver to submit paper claims. You must have a Railroad Medicare PTAN before you can submit claims electronically to Railroad Medicare.

How do I get Railroad Medicare Ptan?

If you are already enrolled with your local Part B Medicare Administrative Contactor (MAC) and have a claim to submit for a Railroad Medicare patient, you will request a Railroad Medicare PTAN using the Railroad Medicare PTAN Lookup and Request Tool at www.palmettogba.com/RR/PTAN.

How do I contact Palmetto GBA?

For inquiries regarding provider enrollment, please call the Provider Contact Center at 855–696–0705. For education, please complete the Education Request form. To access this document, go to the Forms web page at www.PalmettoGBA.com/hhh/forms. Provider inquiries, please call 855–696–0705.

How do I change my provider address with railroad Medicare?

Let the Customer Service Representative know the duration of the address change and they will work with you on updating the records with Railroad Medicare and the Railroad Retirement Board. Call our toll-free Beneficiary Customer Service Center at 800–833–4455, Monday through Friday, 8:30 a.m. until 7 p.m. ET.

What is Medicare Part A?

Hospital Insurance ( Medicare Part A ), which helps pay for inpatient care in hospitals and skilled nursing facilities (following a hospital stay), some home health care services, and hospice care.

What is the enrollment period for Medicare?

Special Enrollment Period for People Covered Under a Group Health Plan#N#If you are age 65 or older and covered under a group health plan, either from your own or your spouse’s current employment, you have a special enrollment period in which to sign up for Medicare Part B. This means that you may delay enrolling in Medicare Part B without having to wait for a general enrollment period and paying the 10 percent premium surcharge for late enrollment. The special enrollment period rules allow you to: 1 enroll in Medicare Part B anytime while you are covered under the group health plan based on current employment; or 2 enroll in Medicare Part B during the 8-month period that begins the month after your group health coverage ends or employment ends, whichever comes first.

What is the RRB?

The Railroad Retirement Board (RRB) enrolls railroad retirement beneficiaries in the program, deducts Medicare premiums from monthly benefit payments, and assists in certain other ways.

What age does Medicare cover?

Medicare is our country’s health insurance program for people age 65 or older, certain people with disabilities who are under age 65, and people of any age who have permanent kidney failure.

How long does it take to enroll in medical insurance?

Initial Enrollment Period for Medical Insurance. When you first become eligible for hospital insurance (Part A), you have a 7-month period to sign up for medical insurance (Part B). This is called your initial enrollment period. A delay on your part may cause a delay in cover­age and result in higher premiums.

Does Medicare cover railroad workers?

The Medicare program covers railroad workers just like workers under social security. Railroad retirement payroll taxes include a Medicare hospital insurance tax just like social security payroll taxes. Though you’re paying into the Medicare program during your working years, and will probably rely on its services in the future, ...

Can disabled widows get Medicare?

Disabled widowers under age 65, disabled surviving divorced spouses under age 65, and disabled children may be eligible for Medicare, usually after a 24- month waiting period. If you have permanent kidney failure.--. If you have permanent kidney failure, you are eligible for free Medicare hospital insurance at any age.

Call 888-355-9165, select Option 5 for Customer Service

Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

Where is the railroad retirement board on my Medicare card?

Your Medicare card is similar to the new Medicare cards that all beneficiaries receive, with the exception that “Railroad Retirement Board” is printed in a red banner at the bottom of the card .

What happens if you receive a railroad retirement?

If you receive Railroad Retirement benefits or disability annuity benefits from the railroad at the time of eligibility for Medicare, you are automatically enrolled in Medicare Parts A and B by the RRB. After the RRB automatically enrolls you, you receive your Medicare card together with a letter from the RRB explaining ...

What is the RRB?

The RRB administers insurance and retirement benefits to all railroad workers in the country. Instead of getting retirement benefits from the U.S. Social Security Administration as other workers do, the RRB provides railroad workers and their families with retirement benefits, along with unemployment and sickness benefits, ...

Do you have to go through the Social Security Administration if you are employed by the railroad?

However, if you have end-stage renal disease (ESRD) and qualify for Medicare, you must go through the Social Security Administration even if you are employed by the railroad.

Does Medicare cover railroad employees?

Medicare offers coverage to railroad employees just as it does for people who have Social Security. The payroll taxes of railroad employees include railroad retirement and Medicare hospital insurance taxes.

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