
Will MD Anderson work with my Medicare Advantage plan?
Kelsey-Care Medicare Advantage is the only Medicare Advantage plan with which MD Anderson is contracted. However, we have a working relationship with some Medicare Advantage HMO and PPO plans. Please contact your plan to determine if they will work with MD Anderson.
What health insurance plans allow treatment at MD Anderson?
Managed Medicaid HMO plans are managed by a health insurance company. MD Anderson is only contracted with Texas Children’s Health plan, STAR and Children’s Health Insurance Program (CHIP). Some non-contracted health plans allow treatment at MD Anderson through a single case agreement process.
What benefits do retirees get at MD Anderson?
Retiree Insurance Benefits. MD Anderson is proud to continue to provide 100% of the premium for retiree medical coverage. Additionally, MD Anderson provides retirees enrolled in the medical plan with $6,000 in life insurance at no charge.
Why choose MD Anderson patient access specialist?
Your MD Anderson patient access specialist will help you obtain the full benefit from your insurance plan by: Answering your questions about insurance verification and/or prepayment requirement Responding to insurer requests for additional medical information.

How to contact Medicare and Medicaid?
Medicare and Medicaid. Learn more on our Medicare and Medicaid information page. If you have additional insurance questions, please call 1-877-632-6789. We're here for you. Call us at 1-877-632-6789 1-877-632-6789 or. request an appointment online. Let's get started. Request an appointment online.
Is MD Anderson a participating provider?
MD Anderson and our physicians are not included as a “Participating Provider” for any “Individual” insurance plans on or off the marketplace in Texas (i.e., ACA plans). Certain individual plans available outside of Texas may allow in network access to MD Anderson, but you must verify that information with the insurance plan. Plans that offer out-of-network benefits may be accepted at MD Anderson if they meet our requirements. If not, enrollees would be responsible for all charges (i.e., self-pay).
Does Aetna cover MD Anderson?
Many of Aetna’s plans ( including some listed above) have customized networks which may or may not include MD Anderson. Please call the telephone number on the back of your insurance card to verify if MD Anderson in included in your plan’s specific network.
Is MD Anderson covered by insurance?
If you are enrolled in a managed care plan (H MO, PPO or POS), your treatment at MD Anderson may be covered by insurance. Before scheduling an initial appointment, please call your health plan/insurance company and ask if you have access to health care services at MD Anderson. We encourage you to refer to Questions to Ask Your Insurance Company when speaking to your insurance provider.
Is MD Anderson in network?
To ensure that MD Anderson and its physicians are in-network, it is the patient's responsibility to verify that MD Anderson is a participating provider and their benefit plan allows them access as of the day of a visit and/or admission. Please contact your insurance plan to obtain this information.
What do MD Anderson patient access specialists do?
Before we confirm your patient’s appointment, MD Anderson patient access specialists will collect insurance information, verify benefits and seek financial authorization. Learn more about the insurance plans accepted by MD Anderson.
Do uninsured patients have to pay a deposit?
Uninsured patients. Patients who pay for their own care will be asked to pay an initial deposit determined by the care center, based on the type of cancer. The deposit is an estimate only; actual charges may be higher or lower.
Does MD Anderson cover second opinion?
Patients are responsible for meeting insurance requirements, especially if enrolled in a managed care plan. If a patient's plan doesn't cover treatment, the patient may ask the insurance company if it will cover an MD Anderson second opinion or consultation. Patients also may self-pay.
What is MD Anderson's patient business services?
MD Anderson's Patient Business Services teams and Financial Clearance Center work behind the scenes to help you understand the insurance and billing process so you can focus on your cancer treatment.
What happens if you don't have insurance at MD Anderson?
If your insurance plan is not accepted at MD Anderson, or if you do not have insurance and are paying for your own care, you will be asked to pay a deposit for your first appointment at MD Anderson. The deposit is only an estimate, but the actual charges may be higher or lower based on the actual services received.
How can I speak with a Patient Business Services Specialist concerning my bill?
Patient Business Services specialists are here to answer questions about your charges, payments and balances.
Why does MD Anderson take so long to process claims?
There are many reasons why claims processing between MD Anderson and your insurance carrier can take several weeks. The most common reasons for delays are incomplete insurance coverage, inaccurate insurance coverage, change in coverage, or a denial from the insurance company.
Is MD Anderson a deductable?
MD Anderson is contractually obligated to collect co-payments from patients when a co-payment applies to the services being provided. Deductible: The specified amount you must pay for health care expenses before insurance covers the remaining costs. It is your part of the contract with your insurance provider.
Is financial assistance available?
If you cannot afford the cost of your care and you are a Texas resident, you may request a Patient Financial Assistance application from your patient access representative or financial specialists. Eligibility for patient financial assistance is based on the Federal Poverty Index.
Can a retired teacher receive medical benefits?
Former employees who are eligible for a Teacher Retirement System disability retirement may also be eligible to receive medical benefits. Read more about eligibility for retiree medical insurance.
Does MD Anderson provide life insurance?
Additionally, MD Anderson provides retirees enrolled in the medical plan with $6,000 in life insurance at no charge.
Does MD Anderson accept out of network health insurance?
Specific individual plans outside of Texas and some plans that offer out-of-network benefits could be accepted, however. MD Anderson used to be much more accessible to patients when it came to health insurance they would accept .
Is MD Anderson insurance in Texas?
In 2017, MD Anderson and their providers broke the news that they made the decision to not be participating providers for any individual insurance plan on or off the marketplace in Texas. Specific individual plans outside of Texas and some plans that offer out-of-network benefits could be accepted, however.
Is mediation covered by insurance?
Medications: From out of network providers, mediations are covered at 50%. Because many cancer medications are specialty drugs, your doctor is often required to make a call or fill out extra paper work in the form of a prior authorization.
Does MD Anderson pay for hospitals?
This was strictly a business decision. MD Anderson will only take plans that pay them the most and, unfortunately, carriers are not willing to pay for what hospitals and providers bill. The victim in this fight between insurance carriers and doctors is always the patient. The cancer fighter.
Is MD Anderson in network?
If you are an MD Anderson patient and shopping the individual marketplace, your best bet is to enroll in a plan that can help keep your costs as low as possible. Currently there are no individual plans offered that provide in-network coverage with MD Anderson. Electing a plan that has an out of pocket maximum puts a limit on how much you will have to spend this year. Even if that out of pocket maximum is $15,000 that sure beats the $170,000 you would be charged without any coverage.
Do HMO plans require a referral?
HMO plans require a referral to see a specialist.
