Medicare Blog

what should i do if i haven't received my new medicare card

by Yasmeen Nader Published 2 years ago Updated 2 years ago
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Remember that your new Medicare card will come in a plain white envelope from the Department of Health and Human Services. If the card didn’t arrive, call us at 1-800-MEDICARE. Our call center representatives can check the status and help you get your new card.

You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card.

Full Answer

What do I do if I don’t Have my Medicare card?

If you haven’t gotten you new Medicare card yet you need to act to be sure you receive one. If you get other Social Security notices like your 2018 1099 Social Security Income Statement or your 2019 Benefit Notice, call 1-800-Medicare. Your card probably got lost in the mail.

What to do if your Medicare card is returned to Social Security?

If you haven’t received your annual notices from Social Security, you need to contact Social Security because they most likely don’t have your current address and your Medicare card was returned. Your old Medicare card will continue to work until January 2020.

How do I get a copy of my lost Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048. My name changed — Your Medicare card shows the name you have on file with Social Security.

How do I sign up for Medicare without a Social Security card?

If you are automatically enrolled and haven’t received your card, you can go online to request another one. If you aren’t currently receiving Social Security benefits, you may have to sign up for Medicare either online, by phone (call Social Security’s Medicare 800 number at 1-800-772-1213) or in person at a Social Security office.

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Did not receive Medicare card in mail?

Once Medicare starts mailing cards to your state, it can take up to a month to receive the card. If the government has finished mailing the cards to your state, and you did not receive a card, contact Medicare right away at 1-800-MEDICARE (633-4227) or 1-877-486-2048 for TTY users.

How long does it take to receive Medicare card in mail?

about 3 weeksYou'll receive your card within about 3 weeks from the date you apply for Medicare. You should carry your card with you whenever you're away from home. You can sign in to your MyMedicare.gov account if you need to print a replacement card.

Does Medicare automatically send you a Medicare card?

You should automatically receive your Medicare card three months before your 65th birthday. You will automatically be enrolled in Medicare after 24 months and should receive your Medicare card in the 25th month.

Will I automatically get my Medicare card in the mail?

Medicare will automatically mail your new card at no cost to the address you have on file with Social Security.

Can I print my new Medicare card online?

To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov. Once logged in, you'll see a section titled “What do you want to do?”. Click on “Print my Medicare card”. The next page will prompt you to re-enter your online password.

How do I check my Medicare status?

How to Check Medicare Application StatusLogging into one's ​“My Social Security” account via the Social Security website.Visiting a local Social Security office. ... Contact Social Security Administration by calling 1-800-772-1213 (TTY 1-800-325-0778) anytime Monday through Friday, 7 a.m. to 7 p.m.More items...•

How long does it take to get Medicare card?

We'll send your new card to the address you give us, in 3 to 4 weeks. You can use a digital copy of your Medicare card in the meantime. Read more about how to get a digital card.

Does Medicare renew automatically?

Although there are a few exceptions, Medicare plans generally renew each year automatically. This is true for original Medicare as well as Medicare Advantage, Medigap, and Medicare Part D plans.

Are they issuing new Medicare cards?

You're getting a new Medicare card! Between April 2018 and April 2019, we'll be removing Social Security numbers from Medicare cards and mailing each person a new card. This will help keep your information more secure and help protect your identity.

How do I contact Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Do you automatically receive a Medicare card when you turn 65?

You should receive your Medicare card in the mail three months before your 65th birthday. If you are NOT receiving benefits from Social Security or the RRB at least four months before you turn 65, you will need to sign up with Social Security to get Parts A and B.

How can I get my Medicare card number?

Sign in to myGov and select Medicare. If you're using the app, open it and enter your myGov PIN. On your homepage, select My card. You'll see your current Medicare card.

What to do if you haven't received your Medicare card?

If you haven’t gotten you new Medicare card yet you need to act to be sure you receive one. If you get other Social Security notices like your 2018 1099 Social Security Income Statement or your 2019 Benefit Notice, call 1-800-Medicare. Your card probably got lost in the mail.

Why do you have to remove your Social Security number from your Medicare card?

By removing your Social Security number from your Medicare card, your personal information will be less available for identity theft. This is also why Medicare has asked you to destroy your old Medicare card after you receive your new card.

When will Medicare continue to work?

Your old Medicare card will continue to work until January 2020. This means you have time to resolve any problem than may have occurred, but you do need to get a new Medicare card to continue Medicare services after January 2020.

Do Medicare cards include Social Security numbers?

Since we have passed April 1, all Medicare beneficiaries should have received their new Medicare cards. To help prevent identity theft, the new cards do not include your Social Security numbers. Instead each person has received a unique Medicare Number made up of letters and numbers.

Can you call Medicare before sending a new card?

Remember Medicare and Social Security will never call or ask for personal information before sending the new cards. Don’t share your Medicare number or other personal information if someone calls and asks for it.

What to do when you get your Medicare card?

What to do when you get your card. Once you get your Medicare card, destroy your old card and start using your new one immediately. Medicare Advantage Plan customers will still use their Medicare Advantage Plan ID and Medicare drug plan cards will remain in use, Medicare said.

How many people in Alabama are receiving Medicare cards?

More than one million people in Alabama and four other states will be receiving new Medicare cards in the coming weeks. The new cards no longer contain a person's Social Security number, replacing it with a unique, randomly-assigned Medicare number designed to protect people's identities.

Where are Medicare cards being mailed?

The cards are currently being mailed to residents in Alabama, Florida, Georgia, North Carolina and South Carolina. If you've not received your card, you can log on to your mymedicare.gov account and, if your card has been mailed, you can see your new number or print an official copy.

Protect Your Medicare Card

It is very important to note that your Medicare card should be carefully guarded. Just as you would protect a credit card or your Social Security card, you should guard your Medicare card in the same fashion, as it contains sensitive information.

Your Medicare Card When To Expect It

If you are already receiving retirement benefits: If you are already receiving Social Security or Railroad Retirement Board benefits, you should automatically receive your Medicare card in the mail about three months before you turn 65. If you qualify for Social Security benefits, you will automatically qualify for Medicare Part A as well.

How Do You Get Another Medicare Card

My card is lost or damaged Log into your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE to order a replacement card. TTY users can call 1-877-486-2048.

Who Can Apply For A Medicare Card

To qualify for any type of federal Medicare coverage plan, you must be a United States citizen or legal United States resident of five years or more and of at least 65 years of age. You are also eligible to receive Medicare benefits if you are a disabled person of any age, who is:

I Threw Out My Medicare Card

I turn 65 in two weeks. I called to enroll in a drug plan and the agent asked for my Medicare number. He said because I am on Social Security, I should have received my Medicare card by now. Is that true? I am getting so much Medicare stuff in the mail, maybe I threw it out. What should I do now?

Can You Still See Your Doctor If You Lose Your Card

You should be able to. If your doctors office has a recent copy of your Medicare card, they may already have your Medicare information on file. Many health practices update their records annually and may ask for your card.

How Do I Get A Replacement Medicare Card

Your Medicare card is proof of your Medicare insurance. If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal mySocial Security account.

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Can a doctor look up my Medicare card?

Sometimes doctors can look up your Medicare information without requiring your card if they have access to the Medicare Administrative Contractor portal. You’ll need to provide your full legal name, birthday and SSN. 7.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

What is Medicare Advantage?

Medicare Advantage (Medicare Part C) is an alternative to traditional Medicare where a private insurance company administers your Medicare policy. If you have Medicare Advantage, you’ll need to contact your individual insurance company to order a replacement insurance card. Here are some ways you can do this:

How long does it take for a Medicare card to come back?

Search for the nearest location on the Social Security website. When you order a replacement Medicare card, the card won’t usually come for about 30 days after you ordered it.

Can you call Medicare to ask for your number?

Keep your Medicare card in a safe place and be sure to only give the card to healthcare providers, hospital workers, or pharmacists. Officials with Medicare shouldn’t call you directly and ask for your Medicare number.

Can you be suspended from Medicare?

If you’re in an area affected by a natural disaster or another emergency, the rules for how you receive care via Medicare may be suspended. For example, you may not have as strict rules about going to in-network providers or pharmacies.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

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