Medicare Blog

what should you do if you lost your medicare card

by Santos Erdman I Published 3 years ago Updated 2 years ago
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3 Things You Can Do If You Lost Your Medicare Card, and Why Its Important to Have a Copy

  1. Call Medicare: If you misplaced or lost your Red, White, and Blue Card, Call 1-800-Medicare (1800-633-4227) and request a new card. ...
  2. Requesting Medicare Card Online You can also request a replacement Medicare Card Online, or order or print a replacement card by logging into your mymedicare.gov account.
  3. Keeping a copy of your records

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

Why have I not received my Medicare card?

It's sent to people who:

  • Go to Social Security to sign up for Medicare
  • First sign up for Social Security retirement benefits (at age 65 or older)
  • Automatically get Medicare with less than 3 months before coverage starts (usually for people under age 65 with certain disabilities)

How do you report a stolen Medicare card?

  • Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148)
  • OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at [email protected]
  • Federal Trade Commission Identity Theft Hotline at (877) 438-4338 (TTY: 866-653-4261)

How to replace a lost or stolen Medicaid card?

  • Part D prescription drug coverage
  • Medigap (Medicare Supplement)
  • Medicare Advantage (Part C)

What to do if your Medicare card is stolen?

How long does it take to get a replacement Medicare card?

How to report Medicare fraud?

About this website

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What do you do if you lose your Medicare?

You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).

Can someone steal my Medicare card?

Call 1-800-MEDICARE if your Medicare card is lost, or you believe someone else is using your Medicare Number. If it's your Social Security card, visit socialsecurity.gov, or call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.

Can I get new Medicare card online?

Replacing your lost, stolen or damaged card If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov. the Express Plus Medicare mobile app.

Can I get a replacement Medicare card at my local Social Security office?

If you can't use the online request to get a replacement Medicare card, or if you prefer, call Social Security's toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices.

Can someone steal my identity with my Medicare number?

This is a common Medicare scam. Refuse any offer of money or gifts for free medical care. A common ploy of identity thieves is to say they can send you your free gift right away — they just need your Medicare Number. Use a calendar to record all of your doctors' appointments and any tests you get.

What happens if scammer gets my Medicare number?

Notify the Federal Trade Commission (FTC) via identitytheft.gov or call 1-877-438-4338. The FTC will provide you with a recovery plan to help you move forward. Report the crime to the FBI's Internet Crime Complaint Center, if the identity theft occurred online.

How can I find my Medicare number?

To get your Medicare card or number: Sign in to your MyMedicare.gov account. If you don't have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card.

How do I contact Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

How can I find my Medicare card number online?

Sign in to myGov and select Medicare. If you're using the app, open it and enter your myGov PIN. On your homepage, select My card. You'll see your current Medicare card.

Should you carry your new Medicare card with you?

Keep your Medicare Advantage Card: If you're in a Medicare Advantage Plan (like an HMO or PPO), your Medicare Advantage Plan ID card is your main card for Medicare – you should still keep and use it whenever you need care. However, you also may be asked to show your new Medicare card, so you should carry this card too.

Does Medicare automatically send you a card?

You should automatically receive your Medicare card three months before your 65th birthday. You will automatically be enrolled in Medicare after 24 months and should receive your Medicare card in the 25th month.

Is your Medicare number the same as your Social Security number?

Instead of your Social Security Number (SSN), your new Medicare card will include a new number unique to you. This will help to protect you against identity theft and protect Medicare from fraud. Medicare will automatically mail your new card to the address you have on file with Social Security.

How do I get a replacement Medicare card? · Customer Self-Service

Your Medicare card is proof of your Medicare insurance. If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account.. If you don’t already have an account, you can create one online.

How do I get a new Medicare card if my card is lost, stolen, or damaged ...

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab.

REPLACEMENT MEDICARE CARD

Press Office Home: This is an archival or historical document and may not reflect current policies or procedures

Get a new Medicare card if it expires or is lost, stolen or damaged ...

Replacing your lost, stolen or damaged card. If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov; the Express Plus Medicare mobile app; calling the Medicare program.; Your new card will replace your old card.

Contact Medicare | Medicare

Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.. If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an "Authorization to Disclose Personal Health Information."

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

What to do if my Medicare card is lost?

You should also take steps to assure that the information on the card can’t be used by identity thieves.

How to avoid losing Medicare card?

The best way to avoid loss or theft of your Medicare card is to keep it at home in a safe place. Only carry it if you expect to need it:

Why is Medicare card important?

Your Medicare card is an important piece of information that you should try to keep secure. Old Medicare cards included your Social Security Number and presented a serious risk of identity theft. If you are still using one, you should request a new Medicare card as soon as possible.

Does Medicare use Social Security numbers?

For many years Medicare users were plagued by a serious security flaw: Medicare cards used Social Security Numbers as a part of their claim numbers. Medicare cards often had to be presented at clinics, hospitals and pharmacies and carrying Social Security Numbers openly created a high risk of identity theft.

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

How to Get a Replacement Medicare Card

If your Medicare card is lost, stolen or damaged, you can get a replacement card from Social Security and the Railroad Retirement Board, or by calling Medicare or logging into your My Social Security online account.

Learn More About Medicare

Join our email series to receive your free Medicare guide and the latest information about Medicare and Medicare Advantage.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

Do you need a separate ID card for Medicare?

If you are enrolled in a Medicare Advantage (MA) Plan, you will receive a separate ID card. If your plan covers prescription drugs, your MA card will include that information too. You should use your MA card as your primary Medicare card, but you should still keep your Medicare card in a safe place.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

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