Medicare Blog

what to do if i get 2 new medicare card numbers

by Mrs. Neoma Mraz Published 2 years ago Updated 1 year ago
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What should I do when I get a new Medicare card?

Keep your Medicare card in a safe place in case you switch plans or go back to Original Medicare later. How do you get another Medicare card? My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486 …

Who can I give my new Medicare number to?

Mar 30, 2021 · Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing the request.

What do I do if I Lost my Medicare card?

Dec 01, 2021 · Medicare Beneficiary Identifiers (MBIs) The Medicare Access and CHIP Reauthorization Act of 2015 required us to remove Social Security Numbers (SSNs) from all Medicare cards. You MUST submit claims using MBIs (with a few exceptions), no matter what date you performed the service.

How do I update my address for my Medicare card?

Dec 17, 2019 · By now, you should have your new Medicare card—with your new Medicare Number. Make sure you bring your card to any appointments with your doctors, so they have your new number in their systems. Doing so will help us process your claims. You can only use your old card and Medicare Number to get health care services until December 31, 2019.

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Do the new Medicare numbers mean anything?

Will the MBI's characters have any meaning? Each MBI is randomly generated. This makes MBIs different than HICNs, which are based on the Social Security Numbers (SSNs) of people with Medicare. The MBI's characters are “non-intelligent” so they don't have any hidden or special meaning.

Can you have more than one Medicare card?

To use the app, you need a myGov account linked to your Medicare online account. If you don't have these, set them up then download the app. You can only be on 2 Medicare cards at the same time. Once you're 15 years or older you can get your own Medicare card.Feb 24, 2022

Why is Medicare changing numbers again?

The Centers for Medicare & Medicaid Services (CMS) made the number change to protect people using Medicare from identity theft or illegal use of Medicare benefits. Your new MBI has 11 characters that consist of numbers and capital letters. To avoid confusion, an MBI will not contain the letters S, L, O, I, B, or Z.

Why was my new Medicare card issued?

You're getting a new Medicare card! Between April 2018 and April 2019, we'll be removing Social Security numbers from Medicare cards and mailing each person a new card. This will help keep your information more secure and help protect your identity.

Does your Medicare number change when you get a new card?

Your new card will replace your old card. You'll have the same Medicare number that you did before, but your old card will no longer be valid.

How do I update my Medicare card?

Sign in to myGov and select Medicare. On your homepage, select Update now under My details.Mar 3, 2022

Why do I have 2 Medicare numbers?

The front of your Medicare card indicates whether you are enrolled in Part A and/or Part B under the heading “IS ENTITLED TO.” If you are enrolled in the Medicare Part C (Medicare Advantage) plan or Medicare Part D (prescription drug) plan, that information appears on a separate card and not on your Medicare card.

Is Medicare sending out new cards in 2021?

In April, Medicare will start mailing new cards that don't disclose Social Security numbers. But the rollout will take a year.

Does Medicare send new cards 2022?

The short answer is no. Medicare is not replacing your paper card with a plastic chip card.Feb 25, 2022

Can someone steal your identity with your Medicare card?

Medical identity theft happens when someone steals or uses your personal information (like your name, Social Security Number, or Medicare Number) to submit fraudulent claims to Medicare and other health insurers without your permission. Medicare is working to find and prevent fraud and abuse.

Should I laminate my Medicare card?

While not illegal, the Social Security Administration advises that you do not laminate your Medicare card. Lamination may prevent detection of security features.

Is Medicare issuing new black and white cards?

Medicare isn't issuing new cards and Medicare employees don't contact participants through unsolicited calls, emails, or visits. Medicare communicates with beneficiaries via mail. Scammers falsely allege Medicare is issuing new plastic or metal Medicare cards or black and white Covid-19 Medicare cards.Mar 17, 2021

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What is the number to call for medicare?

If you can’t or prefer not to use the online service, you can call 1-800-MEDICARE ( 1-800-633-4227 TTY 1-877-486-2048 ).

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

What happens if my Medicare card is compromised?

If Medicare learns that your Medicare number has been compromised, you’ll get a new card with a new number and a letter explaining the situation. Learn more about how you can fight Medicare fraud. You can always print your official new Medicare card and find your Medicare Number with your online Medicare account.

How to protect Medicare card from fraud?

Protect your Medicare card just like your credit cards. Only give your Medicare Number to doctors, pharmacists, other health care providers, your insurer, or people you trust to work with Medicare on your behalf. Medicare will never call you uninvited and ask for your Medicare Number or other personal information. Don’t give your Medicare Number to anyone who calls you and asks for it. If Medicare learns that your Medicare number has been compromised, you’ll get a new card with a new number and a letter explaining the situation.

How to protect your SSN when you get a new Medicare card?

When you’ve received your new Medicare card, take these steps to protect your information and identity: Destroy your old Medicare card right away. Make sure you destroy your old card to help protect your SSN and other personal information. Start using your new Medicare card.

Can Medicare contact you uninvited?

Medicare will never contact you uninvited to ask for your personal information. For more information about your new Medicare card, visit Medicare.gov/NewCard. You can also visit Medicare.gov for tips to prevent Medicare fraud. Tags: Medicare, my Social Security account, Social Security benefits, SSN. See Comments.

Can you give your Medicare number to a doctor?

Protect your Medicare Number like you would your credit cards. Only give your new Medicare Number to doctors, pharmacists, other health care providers, your insurer, or people you trust to work with Medicare on your behalf. Beware of people contacting you about your new Medicare card and asking you for your Medicare number, personal information, or to pay a fee for your new card. Medicare will never contact you uninvited to ask for your personal information.

Does Medicare send new cards?

Did you know that the Centers for Medicare and Medicaid Services is sending new cards with new Medicare numbers to everyone with Medicare? Instead of your Social Security Number (SSN), your new Medicare card will include a new number unique to you. This will help to protect you against identity theft and protect Medicare from fraud. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do! If you need to update your address, use your personal my Social Security account.

Does Medicare automatically mail a new card?

This will help to protect you against identity theft and protect Medicare from fraud. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do!

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

When do you use your Medicare card?

If you are enrolled in Original Medicare, you’ll use your Medicare card when you’re at the doctor’s office or in the hospital. (If you are enrolled in an MA plan, you’ll use your MA card). Billing specialists and providers will ask to see your card so they know whom to bill.

What does a Medicare card tell you?

Your card lets healthcare providers know whether you have Medicare Part A (“HOSPITAL”) or Part B (“MEDICAL”) or both, and the starting date of your coverage.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

What is a red white and blue card?

A red-white-and-blue paper Medicare card is mailed to adults who are turning 65 and enrolled in Medicare.

What to do if you don't bring a health card to an appointment?

If you don’t want to bring it with you to a health appointment, you can call ahead and ask the doctor’s office if they’ll need a copy of the card.

What happens if you forget where you put your credit card?

Be sure to put it back in the same place every time once you’re done using it. If you forget where you put it, you may need to get a replacement card.

What is an MBI in Medicare?

The United States Railroad Retirement Board (RRB) Health care providers. Health plans. Every person with Medicare has been assigned an MBI. The MBI is confidential like the SSN and should be protected as Personally Identifiable Information. You MUST submit claims using MBIs, no matter what date you performed the service, with a few exceptions.

Can you use HICN for Medicare?

Medicare plan exceptions: Appeals - People filing appeals can use either the HICN or the MBI for their appeals and related forms. Adjustments - You can use the HICN indefinitely for some systems (Drug Data Processing, Risk Adjustment Processing, and Encounter Data) and for all records, not just adjustments. Reports - We’re using the HICN on these ...

Do you need MBIs for Medicare Advantage?

People with Medicare will also need their MBIs when they change plans or are admitted to the hospital.

Can I use MBI on Medicare remittances?

Incoming premium payments - People with Medicare who don't get SSA or RRB benefits and submit premium payments should use the MBI on incoming premium remittances. But, we'll accept the HICN on incoming premium remittances. (Part A premiums, Part B premiums, Part D income related monthly adjustment amounts, etc.).

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if my Medicare card doesn't work?

If that doesn’t work, call the Medicare hotline at 800-633-4227. Officials there can tell you whether there might be a problem, such as a wrong mailing address. In the meantime, you can continue to use your old Medicare card.

What is the new Medicare card?

New Medicare members will receive the new version of the card as soon as they sign up, regardless of what state they live in. The ID, which has been redesigned to prevent fraud, is still red, white and blue, but instead of a Social Security number, the identifier is an 11-character, randomly assigned number that has no connection to an enrollee’s personal information.

Where are Medicare cards now?

Cards are now in the mail to beneficiaries in Alaska, American Samoa, Arkansas, California, Guam, Hawaii, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Northern Mariana Islands, Oklahoma, Oregon, South Dakota and Wisconsin. New Medicare members will receive the new version of the card as soon as they sign up, ...

What is Medicare ID?

The new Medicare ID has been redesigned to prevent fraud and includes an 11-character, randomly assigned identifier, instead of a Social Security number. If you live in the first group of states whose new Medicare cards have been mailed, but you haven’t received yours, federal officials offer instructions you can follow to track down your card.

Why did Medicare give out new cards?

En español | From April 2018 to January 2019, the federal Centers for Medicare & Medicaid Services sent every Medicare beneficiary a new card designed to better protect against identity theft. Where the previous cards showed your Social Security number, the new cards utilize a unique, randomly assigned combination of numbers and letters called a Medicare Beneficiary Identifier (MBI). But the new approach hasn’t stopped criminals from targeting older Americans.

How to destroy old Medicare card?

Do destroy your old Medicare card, if you haven’t already. Run it through a shredder, or cut it up with scissors (making sure to mutilate the part with your Social Security number).

What did the scammers do during the Medicare rollout?

During the rollout, scammers impersonating Medicare employees called many beneficiaries, telling them they needed to verify personal information or pay a processing fee to get their new card. Once the rollout was complete, the fraudsters switched gears, adopting variations on the con that claim you need to replace or upgrade your Medicare card.

Why don't you believe a Medicare caller is a Medicare employee?

Don’t believe a caller is a Medicare employee simply because he or she knows some information about you. Scammers will have done their homework.

Can someone threaten to cancel Medicare?

Someone threatens to cancel your Medicare coverage unless you provide personal information over the phone.

Can you share your Social Security number?

Don’t share your Medicare or Social Security number (or other personal information) with anyone who contacts you out of the blue by phone, text or email or shows up unannounced at your door.

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