Medicare Blog

what to do if you have lost your medicare card

by Reymundo Cormier Published 2 years ago Updated 1 year ago
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If enrolled in Medicare, just follow one of these steps to request a replacement card:

  • Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. ...
  • If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. ...
  • You can go to your nearest Social Security office and request a new card in person.
  • Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. ...
  • If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. ...

Full Answer

How do I replace a lost or missing Medicare card?

Mar 30, 2021 · Your Medicare card is proof of your Medicare insurance. If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab.

Why have I not received my Medicare card?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go …

How do you report a stolen Medicare card?

Short answer You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800- MEDICARE (633-4227).

How to replace a lost or stolen Medicaid card?

Apr 20, 2019 · The good news is unlike with the old cards, if you lose your new Medicare ID card, you can print a new card on your home printer, just as you can with many auto insurance cards. To do so, you'll need to sign up for a free online account at Medicare.gov—something you should have done as soon as you received your new Medicare card. This not only provides access to …

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How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

How to get a replacement Medicare card?

then don’t worry – you can replace it relatively easily. If enrolled in Medicare, just follow one of these steps to request a replacement card: 1 Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. 2 If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. Just keep in mind that you’ll have to call during the week from Monday to Friday and between 7:00 AM and 7:00 PM. 3 You can go to your nearest Social Security office and request a new card in person. 4 Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. 5 If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

How to get a replacement Social Security card?

Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213.

How long does it take for a replacement Medicare card to arrive?

Once you’ve requested a replacement Medicare card, you can expect it to arrive via mail within 30 days. If you have scheduled a medical appointment or need to fill a prescription before then which will require proof of Medicare, then you can request a letter from either Social Security or the RRB that can be used as temporary proof of your Medicare coverage.

Why is Medicare card important?

This card is incredibly important because it proves that you have Medicare insurance. The card shows what type of Medicare you have and when your coverage began. Whenever you visit a doctor, hospital or other medical services, you’ll need to show your Medicare card.

What time does Medicare Advantage come on?

They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

Reducing The Risk of a Stolen Medicare Card

In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.

Replacing A Stolen Original Medicare Card

According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.

Railroad Retirement Board Medicare Card Replacement

If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:

What To Do If Your Medicare Advantage Card Is Stolen

In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Additional Medicare Card Protection Advice

Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

Do you need a separate ID card for Medicare?

If you are enrolled in a Medicare Advantage (MA) Plan, you will receive a separate ID card. If your plan covers prescription drugs, your MA card will include that information too. You should use your MA card as your primary Medicare card, but you should still keep your Medicare card in a safe place.

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

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