Medicare Blog

what to do if you lose your medicare card

by Rosalee Murazik Published 2 years ago Updated 1 year ago
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  • Call the National Social Security hotline at 1-800-772-1213 (TTY 1-800-325-0778) (Monday through Friday 7 am to 7 pm).
  • Apply for a new card online on your my Social Security account. Once you are logged in, select “Replacement Documents”, then “Mail my replacement Medicare card.”
  • Visit your local Social Security office.

Full Answer

How do I replace a lost or missing Medicare card?

Mar 30, 2021 · If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab.

Why have I not received my Medicare card?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go …

How do you report a stolen Medicare card?

Make sure to keep a photocopy of your important identification and insurance cards, write down any important numbers (like your Medicare number), and keep everything in a safe place so that you have a record for future reference if anything gets lost. Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for …

How to replace a lost or stolen Medicaid card?

Apr 20, 2019 · If you haven't yet destroyed your old card, use an office shredder to destroy it; otherwise, cut it up with scissors in a way that mutilates the numbers on the card. What to Do If Your Card Is Lost or Destroyed. If your Medicare card is destroyed in a way that leaves no chance of discovery by thieves—your wallet sinks to the bottom of a lake, or the card is lost in a fire, for …

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How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

How to get a replacement Medicare card?

then don’t worry – you can replace it relatively easily. If enrolled in Medicare, just follow one of these steps to request a replacement card: 1 Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. 2 If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. Just keep in mind that you’ll have to call during the week from Monday to Friday and between 7:00 AM and 7:00 PM. 3 You can go to your nearest Social Security office and request a new card in person. 4 Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. 5 If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

How to get a replacement Social Security card?

Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213.

How long does it take for a replacement Medicare card to arrive?

Once you’ve requested a replacement Medicare card, you can expect it to arrive via mail within 30 days. If you have scheduled a medical appointment or need to fill a prescription before then which will require proof of Medicare, then you can request a letter from either Social Security or the RRB that can be used as temporary proof of your Medicare coverage.

Why is Medicare card important?

This card is incredibly important because it proves that you have Medicare insurance. The card shows what type of Medicare you have and when your coverage began. Whenever you visit a doctor, hospital or other medical services, you’ll need to show your Medicare card.

What time does Medicare Advantage come on?

They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

Do you need a separate ID card for Medicare?

If you are enrolled in a Medicare Advantage (MA) Plan, you will receive a separate ID card. If your plan covers prescription drugs, your MA card will include that information too. You should use your MA card as your primary Medicare card, but you should still keep your Medicare card in a safe place.

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