Medicare Blog

what to do if you lost your medicare card

by Alvena Predovic Published 2 years ago Updated 1 year ago
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What happens if I lost my Medicare?

If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227). You can also order or print a replacement card by logging into your mymedicare.gov account.

How do I get a new Medicare number without my card?

You can sign in to see your Medicare Number or print an official copy of your card. Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do I find out my Medicare number?

Or you can sign in to your MyMedicare.gov account to view your number. You can use this account to not only view your number but print an official copy of your card. You can also call 1-800-MEDICARE (1-800-633-4227), TTY users can call 1-877-486-2048, to get your Medicare card or number.Apr 29, 2021

Can Social Security give me my Medicare number?

In your personal my Social Security account, you can get your Benefit Verification Letter, which includes your Medicare number. You can also visit Medicare.gov and sign in to see your Medicare number and print an official copy of your card.Mar 30, 2021

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

How to get a replacement Medicare card?

then don’t worry – you can replace it relatively easily. If enrolled in Medicare, just follow one of these steps to request a replacement card: 1 Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. 2 If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. Just keep in mind that you’ll have to call during the week from Monday to Friday and between 7:00 AM and 7:00 PM. 3 You can go to your nearest Social Security office and request a new card in person. 4 Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. 5 If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

How to get a replacement Social Security card?

Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213.

How long does it take for a replacement Medicare card to arrive?

Once you’ve requested a replacement Medicare card, you can expect it to arrive via mail within 30 days. If you have scheduled a medical appointment or need to fill a prescription before then which will require proof of Medicare, then you can request a letter from either Social Security or the RRB that can be used as temporary proof of your Medicare coverage.

Why is Medicare card important?

This card is incredibly important because it proves that you have Medicare insurance. The card shows what type of Medicare you have and when your coverage began. Whenever you visit a doctor, hospital or other medical services, you’ll need to show your Medicare card.

What time does Medicare Advantage come on?

They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

Reducing The Risk of a Stolen Medicare Card

In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.

Replacing A Stolen Original Medicare Card

According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.

Railroad Retirement Board Medicare Card Replacement

If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:

What To Do If Your Medicare Advantage Card Is Stolen

In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Additional Medicare Card Protection Advice

Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:

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