Medicare Blog

what to do if your medicare card is stolen

by Arianna Eichmann Published 2 years ago Updated 1 year ago
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The best ways to avoid fraud from a lost or stolen card are:

  • Replace your card immediately.
  • Keep written records of all health care services you receive.
  • Review your Medicare Summary Notice (MSN) or Explanation of Benefits (EOB) to ensure you and your Medicare health and drug plan are only being charged for actual services received.

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You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).

Full Answer

How do I report a lost Medicare card?

If a beneficiary’s card is lost or stolen, they will want to report that the card was lost or stolen and get a new card. They will also need to watch out for Medicare fraud. To do this, the beneficiary will need to closely monitor their Medicare Summary Notice (MSN) or Explanation of Benefits (EOB) that they receive every three months or after receiving services, respectively.

How do I replace a lost or missing Medicare card?

Jan 06, 2022 · Additional Medicare Card Protection Advice. Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148) OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at HHSTips@oig.hhs.gov. Federal Trade Commission Identity Theft Hotline at …

How to replace a lost or stolen Medicaid card?

May 26, 2021 · If your card is lost or stolen, you’ll want to report that the card was lost or stolen and get a new card. You’ll also need to watch out for Medicare fraud. To do this, closely monitor your Medicare Summary Notice (MSN) or Explanation of Benefits (EOB) that you receive every three months or after receiving services, respectively.

Why have I not received my Medicare card?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go …

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What if someone gets your Medicare number?

Committing Medicare fraud is illegal & you should report it If you suspect fraud, call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.Sep 15, 2021

Can someone steal your identity with your Medicare card?

If you suspect a Medicare card scam, report it to Medicare at 800-633-4227. You can report identity theft, and get help with a recovery plan, at the Federal Trade Commission's IdentityTheft.gov site. You can also call the FTC at 877-438-4338.

Can someone use your Medicare number?

Medicare will NEVER contact you (unless you ask us to) for your Medicare Number or other personal information. Don't ever let anyone borrow or pay to use your Medicare Number. Review your Medicare Summary Notice to be sure you and Medicare are only being charged for actual items and services received.

Getting a New Medicare Card for Original Medicare

Beneficiaries with Original Medicare can request a new card in a few places. First, they can sign into MyMedicare.gov, where they will be able to find and print a copy of their Original Medicare card. They can also go to the Social Security Administration’s website, SSA.gov, and sign into their my Social Security account.

Replacing Your Medicare Advantage, Part D, or Med Supp Card

If a beneficiary receives Medicare benefits through a private company, like a Medicare Advantage, Medicare Part D, or Medicare Supplement insurance carrier, they will need to call their carrier’s customer service hotline or visit their website.

What to Do If Your Medicare Card is Lost or Stolen

If a beneficiary’s card is lost or stolen, they will want to report that the card was lost or stolen and get a new card. They will also need to watch out for Medicare fraud.

Store a Copy in a Safe Place

Finally, it’s a good idea for a beneficiary to make a copy of their Medicare card, or record any important Medicare numbers or identifiers, so that they still have them should they lose or damage the card.

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Reducing The Risk of a Stolen Medicare Card

In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.

Replacing A Stolen Original Medicare Card

According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.

Railroad Retirement Board Medicare Card Replacement

If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:

What To Do If Your Medicare Advantage Card Is Stolen

In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Additional Medicare Card Protection Advice

Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:

Getting a New Medicare Card for Original Medicare

Beneficiaries with Original Medicare can request a new card in a few places. First, you can sign into MyMedicare.gov, where you’ll be able to find and print a copy of your Original Medicare card. You can also go to the Social Security Administration’s website, SSA.gov, and sign into your my Social Security account.

Replacing Your Medicare Advantage, Part D, or Med Supp Card

If you receive Medicare benefits through a private company, like a Medicare Advantage, Medicare Part D, or Medicare Supplement insurance carrier, you’ll need to call your carrier’s customer service hotline or visit their website. From there, you should be able to request a replacement card, which should arrive at your address within 30 days.

What to Do If Your Medicare Card is Lost or Stolen

If your card is lost or stolen, you’ll want to report that the card was lost or stolen and get a new card. You’ll also need to watch out for Medicare fraud.

Store a Copy in a Safe Place

Finally, it’s a good idea to make a copy of your Medicare card, or record any important Medicare numbers or identifiers, so that you still have them should you lose or damage the card.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

Replacing the card if it was lost, stolen, or damaged

An original Medicare card is usually red, white, or blue. When you lost it, or understand that you can no longer use it, there are several ways how to replace it:

How to avoid Medicare fraud?

If the medicare card was stolen or lost, be careful to avoid Medicare fraud. The client must pay attention to Medicare Summary Notice. Scammers can use the card for different operations. All these actions will be visible in the account. If the client sees an operation he didn’t fulfill, he must instantly report to the General Inspector.

Replacement Medicare card with an expired period

If you see that your Medicare card is going to expire, you need to replace it too. This procedure is much easier than replacement in case of loss. The client will get his card within 4-8 weeks. He doesn’t need to send a request for replacement or go to the office. The card will be sent to the client according to his stated address.

Precautions to save the medicare card

Replacement of Medicare cards can become inevitable not only in case of the validation period. It can be lost or stolen, sometimes faded or improper to use. All these cases are leading to the replacement Medicare card. It is sometimes better to prevent the problem than to solve its consequences.

Conclusion

All the insurance documents are important for life in the USA. Without them, it will be hard to apply to any medical institution. They are helpful in case of serious illnesses and can cover most of the expenses. Any person needs to have them at hand. In case of losing or stealing some papers, you need to restore them as soon as possible.

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What to do if your Medicare card is stolen?

What to Do If Your Medicare Card is Lost or Stolen. If your card is lost or stolen, you’ll want to report that the card was lost or stolen and get a new card. You’ll also need to watch out for Medicare fraud. To do this, closely monitor your Medicare Summary Notice (MSN) or Explanation of Benefits ...

What happens if you lose your Medicare card?

Your Medicare card, which you always keep in the same spot, is gone! Losing your Medicare card can cause you to panic. The effect could be even worse if you know the card has been stolen.

How to report an EOB claim?

If you notice any services or claims on the MSN or EOB that you didn’t receive or ask for, report it immediately by calling 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048) . Inform them that you’ve found a concerning claim. You may also report it online.

Why is losing my Medicare card scary?

Losing your Medicare card can be scary because you’re at risk for fraud and having your personal information stolen. The anxiety is heightened if you know for sure your card has been stolen. But, if you watch for fraud and request a new card, you should be able to get things back to normal quickly! Just like you, your health is one of a kind.

How long does it take for a Medicare card to arrive?

From there, you should be able to request a replacement card, which should arrive at your address within 30 days.

How long does it take to get a replacement Medicare card?

You should receive your new Original Medicare card in the mail within 30 days. Once you’ve requested your replacement card, you should receive your new Original Medicare card in the mail within 30 days. If you need your Medicare details sooner than 30 days , you can request a letter that may act as a temporary proof of enrollment.

How to get a new Medicare card?

First, you can contact or visit your local Social Security office, which can help you request a new card. The other option is to call Social Security at 1-800-722-1213 (TTY 1-800-325-0778) anytime between 7 AM to 7 PM Monday through Friday. You should receive your new Original Medicare card in the mail within 30 days.

What do scammers want from Medicare?

What the scammers really want, of course, is to get personal or financial information for the purposes of identity theft or outright theft. To thwart a Medicare card scam, follow some basic precautions.

Can you share your Social Security number?

Don’t share your Medicare or Social Security number (or other personal information) with anyone who contacts you out of the blue by phone, text or email or shows up unannounced at your door.

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