- Call the National Social Security hotline at 1-800-772-1213 (TTY 1-800-325-0778) (Monday through Friday 7 am to 7 pm).
- Apply for a new card online on your my Social Security account. Once you are logged in, select “Replacement Documents”, then “Mail my replacement Medicare card.”
- Visit your local Social Security office.
Full Answer
Why have I not received my Medicare card?
It's sent to people who:
- Go to Social Security to sign up for Medicare
- First sign up for Social Security retirement benefits (at age 65 or older)
- Automatically get Medicare with less than 3 months before coverage starts (usually for people under age 65 with certain disabilities)
How do you report a stolen Medicare card?
- Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148)
- OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at HHSTips@oig.hhs.gov
- Federal Trade Commission Identity Theft Hotline at (877) 438-4338 (TTY: 866-653-4261)
How to replace a lost or stolen Medicaid card?
- Part D prescription drug coverage
- Medigap (Medicare Supplement)
- Medicare Advantage (Part C)
How do I get a replacement Medicare card?
You have a few options:
- Request a replacement Medicare card online through your My Social Security account. If you don’t have an account, you...
- Call Social Security at 1-800-772-1213 (TTY users, call 1-800-325-0778), Monday through Friday, from 7AM to 7PM.
- Visit your local Social Security office.
- If you worked for a railroad, request a replacement card through the...
What do you do if you lose your Medicare?
You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).
How do you get a new Medicare card if you lose it?
Replacing your lost, stolen or damaged card If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov. the Express Plus Medicare mobile app.
Can someone steal my Medicare card?
Identity theft (or identity swapping) is when someone uses your personal information to commit fraud. But can someone steal your identity with just your Medicare card or number? Unfortunately, they can.
Can I print my new Medicare card online?
To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov. Once logged in, you'll see a section titled “What do you want to do?”. Click on “Print my Medicare card”. The next page will prompt you to re-enter your online password.
Can I get a Medicare card online?
You can get your own Medicare card using: your Medicare online account through myGov. the Express Plus Medicare mobile app.
What happens if someone has my Medicare number?
Call 1-800-MEDICARE if your Medicare card is lost, or you believe someone else is using your Medicare Number. If it's your Social Security card, visit socialsecurity.gov, or call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.
Can someone steal my identity with my Medicare number?
One common kind of healthcare-related fraud is medical identity theft, which happens when a thief uses personal information — including your Medicare number — to access your healthcare benefits. This could include: Filling prescriptions.
What if a scammer gets my Medicare number?
More Resources. If you suspect a Medicare card scam, report it to Medicare at 800-633-4227. You can report identity theft, and get help with a recovery plan, at the Federal Trade Commission's IdentityTheft.gov site. You can also call the FTC at 877-438-4338.
What to do if your Medicare card is stolen?
Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).
What to do if you get Medicare Advantage?
If you get Medicare health or drug benefits from a Medicare Advantage Plan, such as an HMO, PPO, or PDP, call your plan to get your card replaced.
How to report Medicare fraud?
Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.
How to get a replacement Medicare card if lost?
If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.
How long does it take for a Medicare card to arrive?
Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.
What to do if you need to replace your Medicare card?
If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.
How do I find my Medicare Advantage plan?
Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).
What to do if my Medicare card is lost?
You should also take steps to assure that the information on the card can’t be used by identity thieves.
How to avoid losing Medicare card?
The best way to avoid loss or theft of your Medicare card is to keep it at home in a safe place. Only carry it if you expect to need it:
Why is Medicare card important?
Your Medicare card is an important piece of information that you should try to keep secure. Old Medicare cards included your Social Security Number and presented a serious risk of identity theft. If you are still using one, you should request a new Medicare card as soon as possible.
Does Medicare use Social Security numbers?
For many years Medicare users were plagued by a serious security flaw: Medicare cards used Social Security Numbers as a part of their claim numbers. Medicare cards often had to be presented at clinics, hospitals and pharmacies and carrying Social Security Numbers openly created a high risk of identity theft.
How to mail a replacement Medicare card?
After signing in, click the tab at the top that reads “Numbers and Cards”. Under that you should see “ Replacement Medicare Card ”. From there, choose “ Mail my replacement Medicare Card .”
What is Medicare card?
Your Medicare card is an important little piece of plastic. It proves that you have Medicare insurance and helps you to get medical services and other insurance coverage. If you were to lose your card, do you know how to get a replacement?
How do you get another Medicare card?
My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.
What is the number to call for medicare?
If someone calls and asks for your information, for money, or threatens to cancel your health benefits, hang up and call us 1-800-MEDICARE (1-800-633-4227) . TTY: 1-877-486-2048.
What does Medicare show when you change your name?
My name changed — Your Medicare card shows the name you have on file with Social Security. Get details from Social Security if you legally changed your name.
Do you have to carry a Medicare card?
If you have a Medicare drug plan or supplemental coverage, carry that plan card with you too.
Reducing The Risk of a Stolen Medicare Card
In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.
Replacing A Stolen Original Medicare Card
According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.
Railroad Retirement Board Medicare Card Replacement
If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:
What To Do If Your Medicare Advantage Card Is Stolen
In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.
Additional Medicare Card Protection Advice
Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:
