Medicare Blog

what to do when medicare says to contact dme jurisdiction center

by Juston Bartoletti Published 3 years ago Updated 2 years ago

You can also call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. You can also call 1-800-MEDICARE if you're having problems with your DME supplier, or you need to file a complaint.

How do I find out if Medicare covers DME?

To find out if Medicare covers the equipment or supplies you need, or to find DME suppliers in your area, call 1-800-MEDICARE or visit www.medicare.gov. You can also learn about Medicare coverage of DME by contacting your State Health Insurance Assistance Program (SHIP).

Are your doctors and DME suppliers enrolled in Medicare?

Doctors and suppliers have to meet strict standards to enroll and stay enrolled in Medicare. If your doctors or suppliers aren’t enrolled, Medicare won’t pay the claims submitted by them. Make sure your doctors and DME suppliers are enrolled in Medicare.

Does Medicare cover DME repairs?

Note: Medicare covers repairs for worn DME if the equipment has not reached the end of its lifetime. Medicare will pay for repairs up to the cost of replacement.

What is a Medicare DME agreement?

DME that Medicare covers includes, but isn't limited to: An agreement by your doctor, provider, or supplier to be paid directly by Medicare, to accept the payment amount Medicare approves for the service, and not to bill you for any more than the Medicare deductible and coinsurance.

How do I submit a DME claim to Medicare?

Contact your doctor or supplier, and ask them to file a claim. If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got.

What states are in jurisdiction A?

Jurisdiction A is serviced by Noridian Healthcare Solutions and includes Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.

What is jurisdiction C for Medicare?

Jurisdiction C includes Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, U.S. Virgin Islands, Virginia, and West Virginia.

Where are Dmepos claims submitted to?

supply patients with durable medical equipment (DME) (e.g., canes, crutches); DMEPOS claims are submitted to DME Medicare administrative contractors (MACs) who are awarded contracts by CMS; each DME MAC covers a specific geographic region of the country and is responsible for processing DMEPOS claims for its specific ...

How many jurisdictions are there in Medicare?

Centers for Medicare and Medicaid Services (CMS) announced in 2010 plans to reduce the number of A/B Medicare Administrative Contractors (MACs) from the current numbered 15 jurisdictions to 10 alphabetical jurisdictions over the next several years.

How many jurisdictions are there in the US?

In addition to the 50 states and federal district, the United States has sovereignty over 14 territories.

What states are in Medicare Jurisdiction C?

DME MAC Jurisdiction C – DME Facts JC processes FFS Medicare DME claims for Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, U.S. Virgin Islands, Virginia, and West Virginia.

What states are in Medicare jurisdiction D?

DME MAC Jurisdiction D – DME Facts JD processes FFS Medicare DME claims for Alaska, American Samoa, Arizona, California, Guam, Hawaii, Idaho, Iowa, Kansas, Missouri, Montana, Nebraska, Nevada, North Dakota, Northern Mariana Islands, Oregon, South Dakota, Utah, Washington, and Wyoming.

What Medicare jurisdiction is California?

Noridian Administrative Services LLC (NAS) administers Medicare health insurance for the Centers for Medicare and Medicaid Services (CMS) for Jurisdiction E.

What is a Medicare DME claim?

covers. medically necessary. Health care services or supplies needed to diagnose or treat an illness, injury, condition, disease, or its symptoms and that meet accepted standards of medicine. DME if your doctor prescribes it for use in your home.

What is place of service for DME?

Normally, the correct place of service for DME would be 12 (home).

What is DME in medical billing?

What is DME? Durable Medical Equipment (DME) is a therapeutic equipment that is prescribed by licensed physicians to patients who suffer from certain medical condition or illness. Equipment used for convenience or beyond reasonable medical needs of a patient is not covered by DME billing.

What percentage of Medicare payment does a supplier pay for assignment?

If your supplier accepts Assignment you pay 20% of the Medicare-approved amount, and the Part B Deductible applies. Medicare pays for different kinds of DME in different ways. Depending on the type of equipment:

What happens if you live in an area that's been declared a disaster or emergency?

If you live in an area that's been declared a disaster or emergency, the usual rules for your medical care may change for a short time. Learn more about how to replace lost or damaged equipment in a disaster or emergency .

What is Medicare assignment?

assignment. An agreement by your doctor, provider, or supplier to be paid directly by Medicare, to accept the payment amount Medicare approves for the service, and not to bill you for any more than the Medicare deductible and coinsurance. you pay 20% of the. Medicare-Approved Amount.

What is Medicare approved amount?

Medicare-Approved Amount. In Original Medicare, this is the amount a doctor or supplier that accepts assignment can be paid. It may be less than the actual amount a doctor or supplier charges. Medicare pays part of this amount and you’re responsible for the difference. , and the Part B.

Does Medicare cover DME equipment?

You may be able to choose whether to rent or buy the equipment. Medicare will only cover your DME if your doctors and DME suppliers are enrolled in Medicare. Doctors and suppliers have to meet strict standards to enroll and stay enrolled in Medicare.

How to file an appeal with Medicare?

For questions about a specific service you got, look at your Medicare Summary Notice (MSN) or log into your secure Medicare account . You can file an appeal if you disagree with a coverage or payment decision made by one of these: 1 Medicare 2 Your Medicare health plan 3 Your Medicare drug plan

What is the number to call for a TTY?

TTY users can call 1-877-486-2048. If you got a competitively bid item in a competitive bidding area, call 1-800-MEDICARE and ask the 1-800-MEDICARE representative to send your complaint to the Competitive Acquisition Ombudsman.

Contact

Are you a supplier with a specific inquiry and would you like to chat with a Noridian Education Representative?

DME Contact Information

Supplier Contact Center (SCC) - View hours of availability, call flow, authentication details and customer service areas of assistance.

Other Medicare Entities

Administrative Law Judge (ALJ) - Send written requests for ALJ hearings to the office specified in the Reconsideration or the Reconsideration determination.

Call-in Tips

It is important that callers listen to the IVR prompts as they will provide navigational instructions

Authentication Elements

To ensure that calls flow as quick and as productive as possible, be prepared with the below information. Depending on the inquiry and department, additional authentication details will be necessary. Failure to provide the IVR with all necessary information may result in inaccurate or incomplete returned results.

Touch Tone Feature for Entering Letters

To enter a numeric value, use the corresponding number on telephone keypad. The three-key combination works as follows.

Route Call in the Right Direction

All calls begin at the Main Menu where a caller is immediately able to choose the desired customer service area, from below table, in which to direct his/her inquiry to. NOTE: The touch tone options are not provided during this initial prompt, so it is best to have this information ready when calling.

How to find DME suppliers?

To find out if Medicare covers the equipment or supplies you need, or to find DME suppliers in your area, call 1-800-MEDICARE or visit www.medicare.gov.

How long does Medicare cover worn out equipment?

An item’s lifetime depends on the type of equipment but, in the context of getting a replacement, it is never less than five years from the date that you began using the equipment.

What does it mean to replace equipment?

Replacing equipment means substituting one item for an identical or nearly identical item. For example, Medicare will pay for you to switch from one manual wheelchair to another, but it will not pay for you to replace a manual wheelchair with an electric wheelchair or a motorized scooter.

Does Medicare pay for DME replacement?

Medicare will pay for repairs up to the cost of replacement. To be eligible for a DME replacement, your primary care provider must write you a new order or prescription that explains your medical need. It is most cost-effective to use a Medicare-approved supplier who takes assignment .

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