Medicare Blog

what to do when you lose your medicare card australia

by Kory Volkman Published 2 years ago Updated 1 year ago
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Medicare is a Commonwealth government program for all Australians and is accessed via the Medicare website or a Medicare Service Centre. Service NSW does not deliver any Medicare related services. If you lose your Medicare card or it gets damaged or stolen, you can replace it by: visiting a Medicare Service Centre with your proof of identity.

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

What do I do if I Lost my Medicare card?

You can do this by: using your Medicare online account through myGov; the Express Plus Medicare mobile app; calling the Medicare program. Your new card will replace your old card. You’ll have the same Medicare number that you did before, only the last digit will change. Your old card will no longer be valid. We’ll send your new card to the address you give us, in 3 to 4 …

What happens if you forget your Medicare card number?

If you lose your Medicare card or it gets damaged or stolen, you can replace it by: requesting a new card via your myGov account linked to Medicare, or the Express Plus Medicare mobile app calling Medicare general enquiries on 132 011 visiting a Medicare Service Centre with your proof of identity. Visit Medicare You'll be taken to another website.

How do I get a replacement or extra Medicare card?

Sign in to myGov and select Medicare. If you’re using the app, open it and enter your myGov PIN. On your homepage, select My card. Step 2: get a replacement or extra Medicare card. Select Get a replacement or extra card. Select a reason for Why do you need a replacement Medicare card? Select one of these options: My card has been lost; My card has been stolen; My card has …

What happens if I Lose my Social Security card?

If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800- MEDICARE (633-4227). You can also order or print a replacement card by logging into your mymedicare.gov account.

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What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

I have Original Medicare

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

I have a Medicare Advantage Plan, another Medicare health plan or a Medicare Prescription Drug Plan

Generally, you can find your plan's contact information on your plan membership card. Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048.

What happens if you lose your Medicare card?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

How to get a replacement Medicare card?

then don’t worry – you can replace it relatively easily. If enrolled in Medicare, just follow one of these steps to request a replacement card: 1 Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. 2 If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. Just keep in mind that you’ll have to call during the week from Monday to Friday and between 7:00 AM and 7:00 PM. 3 You can go to your nearest Social Security office and request a new card in person. 4 Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. 5 If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

How to get a replacement Social Security card?

Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213.

Why is Medicare card important?

This card is incredibly important because it proves that you have Medicare insurance. The card shows what type of Medicare you have and when your coverage began. Whenever you visit a doctor, hospital or other medical services, you’ll need to show your Medicare card.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Is Medicare a Social Security number?

Good to Know. Your Medicare number is no longer your Social Security number, but a more secure combination of letters and numbers that helps protect you from identity theft .

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