Medicare Blog

where can a provider call for medicare info

by Bailee Streich Published 2 years ago Updated 1 year ago
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Call 1-800-MEDICARE
For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do providers call Medicare?

1-800-MEDICARE (1-800-633-4227)

How can a provider check Medicare claims?

Providers can submit claim status inquiries via the Medicare Administrative Contractors' provider Internet-based portals. Some providers can enter claim status queries via direct data entry screens.Dec 1, 2021

How can I reach CMS?

Telephone numbers and web link information related to specific Medicare questions.Medicare Service Center: 800-MEDICARE (800-633-4227)Medicare Service Center TTY: 877-486-2048.Report Medicare Fraud & Abuse: 800-HHS-TIPS (1-800-447-8477)Medicare.gov.Medicare Helpful Contacts Page.Medicare Fraud & Abuse.More items...•Dec 1, 2021

How do I contact Palmetto GBA?

Send emails to [email protected]. Please call the Provider Contact Center (PCC) at 855–696–0705 for Medical Review questions. For questions/concerns related to MSP records, contact the Benefits Coordination & Recovery Center (BCRC) at: 855–798–2627 (TTY/TDD at 855–797–2627 for the hearing and speech impaired).

What is a Medicare provider?

A Medicare provider is a physician, health care facility or agency that accepts Medicare insurance. Providers earn certification after passing inspection by a state government agency. Make sure your doctor or health care provider is approved by Medicare before accepting services.

How do I check to see if I have Medicare?

You will know if you have Original Medicare or a Medicare Advantage plan by checking your enrollment status. Your enrollment status shows the name of your plan, what type of coverage you have, and how long you've had it. You can check your status online at www.mymedicare.gov or call Medicare at 1-800-633-4227.

Can I contact Medicare via email?

Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Email us at [email protected] 18, 2021

How do I contact my local Medicaid office?

Centers for Medicare and Medicaid ServicesWebsite: Centers for Medicare and Medicaid Services (CMS)Contact: Contact the Centers for Medicare and Medicaid Services (CMS)Local Offices: Contact State Medicaid Offices.Toll Free: 1-800-633-4227. ... TTY: 1-877-486-2048.Forms: Centers for Medicare and Medicaid Services Forms.

How do I contact CMS by email?

Contact MedicaidToll-Free: 877-267-2323 / TTY Toll-Free: 866-226-1819.Medicaid.gov Mailbox: [email protected] 1, 2021

Is Palmetto GBA Medicare?

The federal Centers for Medicare & Medicaid Services (CMS) has selected Palmetto GBA as the Medicare Administrative Contractor for Jurisdiction J, which includes the states of Alabama, Georgia and Tennessee.

What states does Palmetto GBA cover?

Palmetto GBA processes Part A, fee-for-service Medicare claims for Medicare beneficiaries through home health agencies and hospices in the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Mississippi, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee and ...

What is Palmetto GBA eServices?

Answer. Palmetto GBA's eServices is a free, internet-based, provider self-service secure application. Palmetto GBA's goal is to give the provider secure and fast access to their Medicare information seamlessly via our website through the eServices application.

Live Chat

Medicare.gov Live Chat is available 24 hours a day, 7 days a week, except some federal holidays.

Call 1-800-MEDICARE

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account , or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

What is the number for Medicare?

The TTY number is 1-877-486-2048. Before you make your call, you should jot down your questions and have your Medicare identification number at hand. Your call is mechanically answered, and the speaker gives you the menu of options.

What is the number to call for Social Security?

For people who have hearing or speech impairments the number to call is 1-877-468-2048, also listed as the TTY number. You can speak to a representative at the Social Security Administration to make an appointment with an agent at your local Social Security office by phoning their official toll-free number 1-800-772-1213.

What to do if you have not received Medicare?

In instances where you suspect that a health care provider has made a billing error, or if you have not received the services you have been billed for, you may have to call Medicare. Before calling, you should call the provider and ask about the charge that you do not agree on.

What is the number to call Medicare?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...

What to do before calling 1-800-MEDICARE?

Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.

What are the benefits of Medicare?

Most people receive “premium-free” Part A of Medicare. This can include: 1 Anyone who worked and paid Medicare taxes for 40 quarters (10 years) 2 Those who receive or are eligible to receive retirement benefits from Social Security or the Railroad Retirement Board 3 People who worked in Medicare-covered government employment (or have a spouse who did) 4 Anyone who receives disability benefits or has End-Stage Renal Disease and meets certain requirements

How much is Medicare Part A deductible?

The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.

What is Medicare Part A and Part B?

Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.

How to contact Medicare Advantage?

A licensed insurance agent can help answer any questions you have about Medicare Advantage plans and can help you compare plans that may be available in your local area. Speak with a licensed insurance agent today by calling. 1-800-557-6059. 1-800-557-6059 TTY Users: 711 24 hours a day, 7 days a week.

Who is Christian Worstell?

Christian Worstell is a licensed insurance agent and a Senior Staff Writer for MedicareAdvantage.com. He is passionate about helping people navigate the complexities of Medicare and understand their coverage options. .. Read full bio

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

Should I give my Medicare number over the phone?

Because many Medicare recipients have received new Medicare cards since 2018, scam calls encouraging the “activation” of these cards are on the rise. You do not need to activate a Medicare card, update your information, or pay any kind of fee to use your new card once you receive it.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

Conclusion

It can be a scary world out there, but the best offense is a great defense. That’s why it’s so important to stay up to date on all things Medicare — you never know when it could save you big!

How does Medicare work?

Medicare gives the plan an amount each year for your health care, and the plan deposits a portion of this money into your account. The amount deposited is less than your deductible amount, so you will have to pay out-of-pocket before your coverage begins.

What is a PPO in Medicare?

Your costs may be lower than in Original Medicare. Preferred Provider Organizations (PPO) – A type of Medicare Advantage Plan in which you pay less if you use doctors, hospitals, and providers that belong to the network. You can use doctors, hospitals, and providers outside of the network for an additional cost.

What is Medicare Advantage Plan?

A Medicare Advantage Plan (like an HMO or PPO) is a health coverage choice for Medicare beneficiaries. Medicare Advantage Plans, sometimes called “Part C” or “MA Plans,” are offered by private companies approved by Medicare. If you join a Medicare Advantage Plan, the plan will provide all of your Part A (Hospital Insurance) and Part B ...

What is a special needs plan?

Special Needs Plans (SNP) Health Maintenance Organizations (HMO) – A type of Medicare Advantage Plan that is available in some areas of the country. Plans must cover all Medicare Part A and Part B health care. Some HMOs cover additional benefits, like extra days in the hospital.

Does Medicare cover dental insurance?

They may offer extra coverage, such as vision, hearing, dental, and/or health and wellness programs. Most include Medicare prescription drug coverage. In addition to your Part B premium, you usually pay one monthly premium for the services provided.

Does Medicare pay for Part B?

A few Medicare Advantage plans may pay all or part of your Part B premium. (You still get all Part A and Part B covered services). Your Medicare Advantage plan premium may also include all or part of the premium for Medicare prescription drug coverage (Part D).

What is a SNP plan?

Special Needs Plans (SNP) – A special type of plan that provides more focused health care for specific groups of people, such as those who have both Medicare and Medicaid, who reside in a nursing home , or who have certain chronic medical conditions.

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Coordination of Benefits Overview

  • The Benefits Coordination & Recovery Center (BCRC) consolidates the activities that support the collection, management, and reporting of other insurance coverage for Medicare beneficiaries. The purpose of the COB program is to identify the health benefits available to a Medicare benefi…
See more on cms.gov

Information Gathering

  • Medicare generally uses the term Medicare Secondary Payer or "MSP" when the Medicare program is not responsible for paying a claim first. The BCRC uses a variety of methods and programs to identify situations in which Medicare beneficiaries have other health insurance that is primary to Medicare. For example, information submitted on a medical claim or from other sour…
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Provider Requests and Questions Regarding Claims Payment

  • MACs, intermediaries, and carriers will continue to process claims submitted for primary or secondary payment. Claims processing is not a function of the BCRC. Questions concerning how to bill for payment (e.g., value codes, occurrence codes) should continue to be directed to your local Medicare claims paying office. In addition, continue to return inappropriate Medicare paym…
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Medicare Secondary Payer Records in CMS's Database

  • The BCRC is the sole authority to ensure the accuracy and integrity of the MSP information contained in CMS's database (i.e., Common Working File (CWF)). Information received because of MSP data gathering and investigation is stored on the CWF. MSP data may be updated, as necessary, based on additional information received from external parties (e.g., beneficiaries, pr…
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Termination and Deletion of MSP Records in CMS's Database

  • Medicare claims paying offices can terminate records on the CWF when the provider has received information that MSP no longer applies (e.g., cessation of employment, exhaustion of benefits). Termination requests should be directed to your Medicare claims payment office. MSP records that you have identified as invalid are reported to the BCRC for investigation and deletion.
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Contacting The BCRC

  • The BCRC’s trained staff will help you with your COB questions. Whether you need a question answered or assistance completing a questionnaire, the Customer Service Representatives are available to provide you with quality service. Click the Contactslink for BCRC contact information. In order to better serve you, please have the following information available when you call: 1. Yo…
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Coba Trading Partner Contact Information

  • The Coordination of Benefits Agreement (COBA) Program establishes a nationally standard contract between CMS and other health insurance organizations that defines the criteria for transmitting enrollee eligibility data and Medicare adjudicated claim data. CMS has provided a COBA Trading Partners customer service contact list as an avenue for providers to contact the t…
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mln Matters Articles - Provider Education

  • The Medicare Learning Network (MLN) is a CMS initiative to ensure Medicare physicians, providers and supplies have immediate access to Medicare coverage and reimbursement rules in a brief, accurate, and easy to understand format. To access MLN Matters articles, click on the MLN Matterslink.
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