Medicare Blog

where does aetna medicare advantage plan order otc benefit

by Leta Mayer Published 2 years ago Updated 1 year ago

Medicare Advantage plans may sometimes partner with a national retail pharmacy like Walmart or CVS where plan members may utilize their OTC benefit. Some Medicare Advantage plans may also offer home delivery of over-the-counter drugs. The exact OTC allowances and other benefits of Medicare Advantage plans may vary.

Full Answer

Does Aetna have OTC benefits?

OTC: Aetna is expanding availability of its over-the-counter (OTC) benefit through OTC Health Solutions, a CVS Health Company, and increasing the OTC allowance amount available to members on many MA plans. With the OTC benefit, members can choose certain health care products by phone, catalog or online for home delivery.

Do you accept Aetna?

Aetna members, log in to find doctors, dentists, hospitals and other providers that accept your plan. For non-members, choose the type of plan you're interested in and search for health care providers that accept it.

Is Viagra covered by Aetna?

Aetna and United Healthcare are two private health insurance companies that cover Viagra if it is deemed necessary by your doctor and if your state of residence requires the insurance companies to do so.. If your health plan is an HMO plan, which stands for health maintenance organization and is slightly different than your traditional health insurance because of the contract it has with ...

How to find Aetna Medicare providers?

  • Your plan may pay less toward your care. ...
  • The fees for health services may be higher. ...
  • Any amount you pay might not contribute to your plan deductible, if you have one.
  • You may need preauthorization for any services you receive in order for any coverage to apply.

Does Aetna Medicare Advantage have OTC benefits?

Many Aetna Medicare Advantage plans feature an over-the-counter (OTC) benefit. It allows you to get select items like cold medicine and more at no extra cost.

How do I use Aetna OTC card?

To check out, inform the cashier you have an OTC benefit. Present your member ID insurance card or a valid ID to the cashier before the cashier begins to scan products. Your member ID card is used to verify eligibility, not as a payment. Please note that the regular retail price in the store may vary.

What is an OTC catalog?

Simply Healthcare Plans is pleased to provide its members with an Over-the-Counter (OTC) Drug Catalog Program. The supplemental benefit of Over-the-Counter medications and supplies can help you save money on over 100 items like pain relievers, cold medications, dental care and first aid supplies.

Does Aetna cover over-the-counter medicine?

Over-the-counter (OTC) care at no cost to you Getting the everyday health and wellness items you need is easy with your plan's OTC benefit. Explore our online catalog to order the items you need. Or order items from the catalog over the phone.

How do I order online with my OTC card?

Online—go to carepartnersct.com/order-OTC, log-in with your OTC Card number and your CarePartners of Connecticut member ID number, and select the items you want to purchase. You can also access the online ordering site through your secure online account.

How do I find my OTC Member ID?

I need my member ID to place an order. Where can I find it? You can find it on the front of your health plan ID card.

How do I use my OTC card?

Once activated, you can use your OTC and Grocery Card for eligible purchases at participating stores. No PIN or signature is required for in-store purchases — it works just like a pre-paid card. Go to the checkout lanes, and simply swipe the card for payment.

Can I use my Aetna OTC card at Walmart?

Insurance companies issue OTC cards as part of the senior citizen Medicare Advantage program. Once funds are added to the card by your insurance carrier, you can use it just like a credit card. The OTC card is accepted at all Walmart stores nationwide, and cardholders don't need a credit check to be eligible for one.

What OTC items are covered by Medicare?

Always check your online Medicare OTC card catalog to see what products your plan covers....But most policies include the following:Cold and cough medications.Flu medication.Antibiotic ointment.Band-Aids.Denture-related products.Digestive medications.First-aid materials.Orthopedic support.More items...

How do I get Aetna OTC card?

If it's your first time placing an order online, you will need to create an account by visiting CVS.com/otchs/MyOrder. Then, choose the “Create Account” button and follow the instructions. You will need your member ID, date of birth, ZIP code and current email address. You will also need to create a password.

How do I get a OTC network card?

Call OTC Card Services at 1-888-682-2400 (24 hours, 7 days a week) or go online to the OTC Network Website (Please note by clicking on this link, you will leave the Kalos Health website). QUESTIONS? Call our Member Services Department at 1-800-399-1954 (TTY: 711), Monday through Friday, 8:00am to 8:00pm.

Can I use my OTC card at Walgreens?

You can use your OTC card for covered items at participating local retailers, including: CVS. Walgreens. Duane Reade.

Who is Caremark for Aetna?

Aetna has selected Caremark as the prescription management and mail delivery service for our members. If you do not intend to leave our site, close this message.

How to find prior authorizations in EOC?

Tip: If you’re viewing an EOC online, you can simply press Ctrl + F to search for an item. You can find most rules for referrals or prior authorizations in Chapter 4 — Benefits Chart — of the EOC.

What is prior authorization?

Prior authorizations are often used for things like MRIs or CT scans. Your doctor is in charge of sending us prior authorization requests for medical care. Each plan has rules on whether a referral or prior authorization is needed. Check your plan’s Evidence of Coverage (EOC) to see if or how these rules apply.

What is telehealth coverage?

Telehealth coverage. Telehealth – or telemedicine – means virtual care you can get at home or away. These visits are live, video conferences between you and a doctor over a computer or smart phone. Consider using telehealth when you have a time sensitive medical need or can’t get to the doctor in person.

Does Aetna use InstaMed?

Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.

Does Aetna use Payer Express?

Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in.

Does Aetna cover out of network providers?

If you’re enrolled in a standard Aetna Medicare Plan (HMO) If you get coverage from an out‐of‐network provider, your plan won’t cover their charges. Medicare and Aetna Medicare won’t be responsible either. Generally, you must get your health care coverage from your primary care physician (PCP).

What percent of Medicare beneficiaries are OTC?

In 2019, more than 51 percent of Medicare Advantage beneficiaries were enrolled in a plan with OTC benefits. 1. This is due in part to the Centers for Medicare and Medicaid Services (CMS) giving Medicare Advantage plan carriers more flexibility in the benefits that Medicare Advantage plans can offer. This opened the door for Medicare Advantage ...

What are the benefits of Medicare Advantage?

Some of the other newly expanded Medicare Advantage benefits include (but aren’t limited to) things like: 1 Non-emergency transportation services (such as trips to the doctor’s office) 2 Caregiver support 3 Home remodeling for aging in place (such as adding bathroom grab bars) 4 Some home-based palliative care 5 Home meal delivery

What drugs does Medicare not cover?

Which drugs are not covered by Medicare? Medicare Part A and Part B typically do not cover the following over-the-counter drugs: Vitamins and minerals (except prenatal vitamins and fluoride preparations, in certain situations) Drugs used only for the relief of a cold or cold symptoms.

Does Medicare Advantage cover OTC?

As it turns out, some Medicare Advantage (Medicare Part C) plans may provide allowances for OTC drugs and other products. Medicare Advantage plan availability and benefits may vary, depending on where you live and the plan you have. A licensed insurance agent can help you compare Medicare Advantage plans in your area that may provide coverage ...

Does Medicare cover prescriptions?

Original Medicare (Part A and Part B) doesn’t typically cover prescription medication. If it does, it’s in only limited circumstances. So do Medicare beneficiaries have any options for coverage of over-the-counter (OTC) medications? As it turns out, some Medicare Advantage (Medicare Part C) plans may provide allowances for OTC drugs ...

Does Medicare Advantage cover over the counter medications?

This opened the door for Medicare Advantage plans to begin including coverage for things such as over-the-counter medication allowances as part of their benefit lineup.

Does Medicare cover hair growth?

Drugs used for cosmetic purposes or hair growth. Prescription drugs that fall into the above categories may be covered by Medicare if they are being prescribed to treat other conditions and are ordered by your doctor. Speak with your health care provider for Medicare coverage information.

What is OTC benefit?

The OTC benefit gives you an easy way to receive generic over-the-counter health and wellness products by mail.

Does Aetna have OTC?

For those individuals who have either an Aetna or Coventry Medicare plan, their benefits include an over-the-counter (OTC) benefit. This benefit allows members to order. approved OTC items every month. The OTC benefit gives you an easy way to receive generic over-the-counter health and wellness products by mail.

Does Aetna have a Medicare contract?

Aetna Medicare offers members PDP, HMO and PPO plans with a Medicare contract. Aetna’s SNPs are also contracted with State Medicaide programs. Enrollment in these plans depends upon contract renewal. Members can contact their individual plans for more benefit details.

What is Medicare Advantage OTC?

As mentioned, Medicare Advantage OTC benefits are used to purchase health-related items and medications approved by your Medicare Advantage Plan. In addition to medicine, these plans frequently cover additional health care items such as:

How to order Medicare Advantage?

The insurance carrier who provides your Medicare Advantage Plan will send you a catalog each calendar year that includes all the items that are eligible OTC purchases. You can order your items directly from the catalog by filling out an order form or you can call to order them over the phone. Some Advantage plans even have a website for online orders. If you have an OTCNetwork card, you can pick up available items at participating retailers. Here is a list of some of those retailers:

What is Medicare Part D?

Medicare Part D is a standard prescription drug plan that doesn’t cover 100% of your health-related needs. Medicare Advantage Plans can include OTC and Flex Card benefits to help pay for over-the-counter medical items, as well as extra expenses associated with eye care, hearing, and dental care. SPAP plans offered by some states have an additional ...

Is an OTC plan the same as a Medicare Advantage Flex Card?

Is an OTC Plan the same as a Medicare Advantage Flex Card? The answer is not exactly. There are Medicare Advantage Plans that distribute OTC benefits via a prepaid point-of-sale card referred to as an OTCNetwork card. This card only covers the participant’s OTC benefit and nothing more.

Do you have to be enrolled in Medicare to get a SPAP?

Some state SPAP plans require that you be enrolled in Medicare Part D to qualify for assistance. If you are enrolled in an SPAP that requires Medicare Part D and are taking a prescription drug covered by both your SPAP and your Part D plan, then the amount you pay out-of-pocket combined with the portion that SPAP pays, both count toward your out-of-pocket maximum for the year.

Is SPAP Similar to a Flex or OTC Program?

These medication assistance programs are offered at the state level to help low-income seniors pay for prescription drugs. SPAP is a different plan from the OTC benefits program in that SPAP only covers medications that are prescribed and SPAP is not offered as part of a Medicare Advantage Plan.

What is the Aetna Medicare Advantage number?

to 8 p.m. EST, at 855-335-1407 (TTY: 711).

How many Medicare beneficiaries are in Aetna?

Overall, Aetna is the fifth-largest health insurer in the country, and it is the third-largest in terms of for-profit health plans. Nearly 2.7 million Medicare beneficiaries are enrolled in an Aetna Medicare Advantage plan, and the company added 210,000 new members for the 2021 plan year. Back to top.

How many states are Aetna plans available in?

Aetna expanded its Dual-Eligible Special Needs Plan to 27 states, and the Aetna Medicare Eagle plans — new Veteran-specific Medicare Advantage offerings in 2021 — are available in 41 states.

How much does Aetna cost in 2022?

Aetna offers three stand-alone Medicare prescription drug plans in 2022, with average monthly premiums that range from $7.08 to $68.97:

What is the Aetna premium for 2022?

Strong $0 premium offerings: In 2022, Aetna estimates that 84% of Medicare-eligible beneficiaries in the U.S. will have access to a $0-monthly-premium Aetna Medicare Advantage plan.

How much is Medicare Advantage 2022?

For 2022 Medicare Advantage plans with a premium, the monthly consolidated premium (including Part C and Part D) ranges from $10 to $217 [5]. For Dual-Eligible Special Needs Plans, or D-SNPs, monthly premiums range from $15 to $35.60 [6]. Aetna also offers low-premium stand-alone prescription drug plans nationwide, with an average monthly premium as low as $7.08 [7].

What is the cost of Aetna 2021?

Aetna offers three stand-alone prescription drug plans in 2021, with average monthly premiums that range from $7.15 to $69.52: SilverScript SmartRx: Average premium of $7.15. Offers Tier 1 generic drug coverage with a $0 deductible and $0 copays. This is the lowest-cost stand-alone drug plan nationwide.

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