Medicare Blog

where to send payments to aetna medicare

by Stefanie Dach Published 2 years ago Updated 1 year ago
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Mail this completed form and your original receipts and itemized bills to the medical claims address on your Aetna Medicare member ID card. Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040. Things to remember Please submit this form within 365 days from the date you received the service or item.

Full Answer

How do I pay my Aetna premium payments?

Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in. You are now leaving our Medicare website. The information you will be accessing is provided by another organization or vendor.

How to contact Aetna Medicare phone number?

Aetna Medicare members, contact us with questions about your Medicare plan. Skip to main content ... county and plan below to find the phone number for your plan. State. County. Plan Name. 2019 Prescription Drug Plan (PDPs) ... 1-866-235-5660 (TTY: 711) 7 days a week, 8 AM to 8 PM. Medicare Supplement. 1-888-624-6290 (TTY:711) 7 days a week, 7 ...

How do I sign up for home delivery with Aetna?

Some Aetna plans have a home delivery option through the CVS Caremark® Mail Service Pharmacy. To get started with home delivery, please visit the CVS Caremark® Mail Service Pharmacy page. If you qualify, you may complete the forms below to enroll.

How does Aetna work?

Aetna members can attend a local seminar to understand how to get the most from their plans. From a 24-hour nurse line to vision and fitness, you’re covered. Aetna handles premium payments through InstaMed, a trusted payment service.

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How do I submit a reimbursement to Aetna?

After logging in to your secure member website, follow these steps:Click "Claims Center," then "Submit claims"Complete your claim online.Copy, scan and upload your supporting documents, including itemized bills, original receipts.Click "submit claim" to complete the process.More items...

What is Aetna Medicare payment card?

Aetna Medicare Payment Card: Aetna is partnering with PayFlex® to offer a new debit card containing funds to use towards copayments for in-network primary and specialist care, and other medical and diagnostic services. Qualifying members will receive $100 per quarter with a $400 per year maximum.

Is Aetna and CVS Caremark the same?

Your secure Caremark account. Aetna Medicare partners with CVS Caremark®. This enables us to provide you with quality prescription drug coverage. And the services you need to easily manage your benefits.

Is Aetna Medicare the same as Medicare?

Both terms refer to the same thing. Instead of Original Medicare from the federal government, you can choose a Medicare Advantage plan (Part C) offered by a private insurance company.

Can I pay my Aetna bill at CVS?

Yes. As an ACA individual member, you can make cash, credit and debit card premium payments at any CVS Pharmacy retail location at no extra cost to you.

How do I check my Medicare payments?

Visiting MyMedicare.gov. Calling 1-800-MEDICARE (1-800-633-4227) and using the automated phone system. TTY users can call 1-877-486-2048 and ask a customer service representative for this information. If your health care provider files the claim electronically, it takes about 3 days to show up in Medicare's system.

What mail order does Aetna use?

Rx CVS Caremark® Mail Order Pharmacy - Aetna | Home Delivery Service for Prescription Drugs & Medications.

What is the connection between Aetna and CVS?

The Aetna Connected plan gives members access to appointments at CVS' MinuteClinics and its newer wellness-focused HealthHUBs for no copay, along with other CVS services like free at-home prescription delivery and discounts on health-related items.

Is Caremark Medicare?

CVS Caremark is the Pharmacy Benefits Manager and mail order vendor for MVP's Medicare Advantage plans with prescription drug coverage. This means they process your prescription drug claims.

What type of Medicare is Aetna?

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs.

Does Aetna have Medicare reimbursement?

If your premium is deducted monthly, you may only request reimbursement for months that you have been enrolled in the Aetna Direct plan. Please attach proof of the monthly or yearly Medicare Part B Premium amount due.

Is Aetna Medicare nationwide?

Broad availability: Aetna offers Medicare Advantage plans in 46 states and Washington, D.C., as well as stand-alone drug plans in all 50 states plus Washington, D.C.

How to submit a claim

Submitting your claims electronically is quick, convenient and easy. Choose the option that works best for you.

Tools that save you time and money

Receive payments directly to your account. And review claims payment information online any time.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Aetna member seminars

Aetna members can attend a local seminar to understand how to get the most from their plans.

Policies & Procedures

Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.

Sign up for direct deposit payments

Sign up for direct deposit payments at Payer Enrollment Services. We stopped using EnrollHub® on September 1. Even if you’re already enrolled to receive direct deposit payments (or electronic remittance advice), use the new portal to make changes.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Managing my costs

I paid out of pocket for a drug or medical procedure. How do I submit a claim for reimbursement?

Managing my plan

How do I change the telephone number or address associated with my plan?

Managing my care

How do I order medication to be delivered at home through CVS Caremark Mail Service Pharmacy?

Check out your plan materials

An over-the-counter (OTC) benefit catalog, if applicable. The catalog includes a list of eligible OTC items covered under the benefit. (OTC Catalog)

Frequently asked questions by members

We know insurance is confusing. We’re here to help answer your questions.

What is the phone number for Aetna?

Substance abuse treatment - use phone number on member's ID card. Transplant program - 1-877-212-8811 (TTY: 711) For non-participating health care professionals. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: Check coverage and benefits.

What is Aetna insurance?

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Health benefits and health insurance plans contain exclusions and limitations. See all legal notices.

Is Aetna Inc. responsible for the content of its websites?

Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Continue. You are now leaving the Aetna website. Links to various non-Aetna sites are provided for your convenience only.

What is Aetna insurance?

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Health benefits and health insurance plans contain exclusions and limitations. See all legal notices.

Is Aetna Inc. responsible for the content of its websites?

Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Continue. You are now leaving the Aetna website. Links to various non-Aetna sites are provided for your convenience only.

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