Medicare Blog

who do i notify if my medicare card is stolen

by Prof. Tiana Bergstrom Sr. Published 2 years ago Updated 1 year ago
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What To Do If Your Medicare Advantage Card Is Stolen In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Call 1-800-MEDICARE if your Medicare card is lost, or you believe someone else is using your Medicare Number. If it's your Social Security card, visit socialsecurity.gov, or call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.

Full Answer

How do I report a lost Medicare card?

visiting a Medicare Service Centre with your proof of identity. You'll be taken to another website.

How do I report a lost or stolen card?

When locked, all cash advances and purchases will be declined, but your card will still allow:

  • pre-authorized payments
  • payments toward your balance
  • refunds
  • RBC Rewards redemptions 1

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

How to report your card as lost or stolen?

  • Report Loss or Theft Immediately
  • How to Report Fraudulent Transactions
  • How to Limit Your Losses
  • How to Protect Your Cards and Account Information

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Can someone steal my Medicare card?

Committing Medicare fraud is illegal & you should report it If you're in a Medicare Advantage Plan or Medicare drug plan, call the Medicare Drug Integrity Contractor (MEDIC) at 1-877-7SAFERX (1-877-772-3379).

Can I get a replacement Medicare card at my local Social Security office?

If you can't use the online request to get a replacement Medicare card, or if you prefer, call Social Security's toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices.

Can someone use your Medicare number?

Medicare will NEVER contact you (unless you ask us to) for your Medicare Number or other personal information. Don't ever let anyone borrow or pay to use your Medicare Number. Review your Medicare Summary Notice to be sure you and Medicare are only being charged for actual items and services received.

How do I protect my Medicare card?

You can buy a plastic ID card holder at a stationery store to protect your card. If your Medicare card gets lost or damaged, you can contact the Social Security Administration to replace it by going to the agency's website.

How long does it take to replace Medicare card?

3 to 4 weeksYour new card will replace your old card. You'll have the same Medicare number that you did before, only the last digit will change. Your old card will no longer be valid. We'll send your new card to the address you give us, in 3 to 4 weeks.

Should you carry your new Medicare card with you?

Keep your Medicare Advantage Card: If you're in a Medicare Advantage Plan (like an HMO or PPO), your Medicare Advantage Plan ID card is your main card for Medicare – you should still keep and use it whenever you need care. However, you also may be asked to show your new Medicare card, so you should carry this card too.

How do I check to see if someone is using my Social Security number for free?

If you believe someone is using your Social Security number to work, get your tax refund, or other abuses involving taxes, contact the IRS online or call 1-800-908-4490. You can order free credit reports annually from the three major credit bureaus (Equifax, Experian and TransUnion).

How can I find out if someone is using my identity?

What you can do to detect identity theftTrack what bills you owe and when they're due. If you stop getting a bill, that could be a sign that someone changed your billing address.Review your bills. ... Check your bank account statement. ... Get and review your credit reports.

Why are you not supposed to laminate your Medicare card?

The Social Security department advises against card lamination in general because the card may have built-in security features that could be compromised by lamination. As an alternative, for a few dollars at your local business supply store, you can purchase a plastic ID card holder to protect your Medicare card.

Is it OK to laminate your Social Security card?

Do not laminate your card. Lamination prevents detection of many security features. However, you may cover the card with plastic or other removable material if it does not damage the card.

Is Medicare issuing new Medicare cards?

You're getting a new Medicare card! Between April 2018 and April 2019, we'll be removing Social Security numbers from Medicare cards and mailing each person a new card. This will help keep your information more secure and help protect your identity.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

Reducing The Risk of a Stolen Medicare Card

In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.

Replacing A Stolen Original Medicare Card

According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.

Railroad Retirement Board Medicare Card Replacement

If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:

What To Do If Your Medicare Advantage Card Is Stolen

In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Additional Medicare Card Protection Advice

Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:

Getting a New Medicare Card for Original Medicare

Beneficiaries with Original Medicare can request a new card in a few places. First, you can sign into MyMedicare.gov, where you’ll be able to find and print a copy of your Original Medicare card. You can also go to the Social Security Administration’s website, SSA.gov, and sign into your my Social Security account.

Replacing Your Medicare Advantage, Part D, or Med Supp Card

If you receive Medicare benefits through a private company, like a Medicare Advantage, Medicare Part D, or Medicare Supplement insurance carrier, you’ll need to call your carrier’s customer service hotline or visit their website. From there, you should be able to request a replacement card, which should arrive at your address within 30 days.

What to Do If Your Medicare Card is Lost or Stolen

If your card is lost or stolen, you’ll want to report that the card was lost or stolen and get a new card. You’ll also need to watch out for Medicare fraud.

Store a Copy in a Safe Place

Finally, it’s a good idea to make a copy of your Medicare card, or record any important Medicare numbers or identifiers, so that you still have them should you lose or damage the card.

Replacing the card if it was lost, stolen, or damaged

An original Medicare card is usually red, white, or blue. When you lost it, or understand that you can no longer use it, there are several ways how to replace it:

How to avoid Medicare fraud?

If the medicare card was stolen or lost, be careful to avoid Medicare fraud. The client must pay attention to Medicare Summary Notice. Scammers can use the card for different operations. All these actions will be visible in the account. If the client sees an operation he didn’t fulfill, he must instantly report to the General Inspector.

Replacement Medicare card with an expired period

If you see that your Medicare card is going to expire, you need to replace it too. This procedure is much easier than replacement in case of loss. The client will get his card within 4-8 weeks. He doesn’t need to send a request for replacement or go to the office. The card will be sent to the client according to his stated address.

Precautions to save the medicare card

Replacement of Medicare cards can become inevitable not only in case of the validation period. It can be lost or stolen, sometimes faded or improper to use. All these cases are leading to the replacement Medicare card. It is sometimes better to prevent the problem than to solve its consequences.

Conclusion

All the insurance documents are important for life in the USA. Without them, it will be hard to apply to any medical institution. They are helpful in case of serious illnesses and can cover most of the expenses. Any person needs to have them at hand. In case of losing or stealing some papers, you need to restore them as soon as possible.

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

How to Get a Replacement Medicare Card

If your Medicare card is lost, stolen or damaged, you can get a replacement card from Social Security and the Railroad Retirement Board, or by calling Medicare or logging into your My Social Security online account.

Learn More About Medicare

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What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

Replacing your lost, stolen or damaged card

If your Medicare card is lost, stolen or damaged, you can request a new card. You can do this by:

Replacing your expired card

We’ll send you a new card about 4 to 8 weeks before your current card expires. You don’t need to do anything. We’ll send it to the address we have for you.

Getting an extra card

Your family can get a second card with the same details. We provide an extra card when more than 1 family member needs a card. We can only issue 1 extra card.

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