Who do I call if I Have Questions about Medicare?
If you have questions about the cost of DME or coverage after reading this booklet, call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
What is the phone number for Medicare customer service?
Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
Does Medicare cover DME repair and maintenance?
To find out if and how Medicare covers the DME repairs or maintenance you need, or to find DME suppliers in your area, call 1-800-MEDICARE or visit www.medicare.gov. You can also learn about Medicare coverage of DME by contacting your State Health Insurance Assistance Program (SHIP).
What should I ask my suppliers before I get DME?
It’s important to ask your suppliers if they participate in Medicare before you get DME. If suppliers are participating suppliers, they must accept assignment (which means, they can charge you only the coinsurance and Part B deductible for the Medicare‑approved amount).
Who do you call if a piece of medical equipment is not functioning properly?
Complete the MedWatch Online Reporting Form. Download form or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178.
What place of service is used for DME?
Consistent with CMS guidelines, reimbursement of certain DME items is limited to a place of service (P OS) that qualifies as the patient's home. The following POS codes would qualify as the patient's home: 01, 04, 09, 12, 13, 14, 16, 31, 32, 33, 54, 55, 56, and 65.
Who do you call with questions about Medicare?
1-800-633-4227Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
What is a DME Medicare claim?
covers. medically necessary. Health care services or supplies needed to diagnose or treat an illness, injury, condition, disease, or its symptoms and that meet accepted standards of medicine. DME if your doctor prescribes it for use in your home.
How do I submit a DME claim to Medicare?
Contact your doctor or supplier, and ask them to file a claim. If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got.
How do you write a prescription for DME?
Your prescription can be handwritten on a standard prescription pad. It must include the physician's name, contact information and signature of the care provider; your name; and a statement about the equipment needed, for example "Oxygen at LPM" “CPAP” , “BiPAP”, “CPAP Mask”, “CPAP Humidifier” or “CPAP Supplies”.
What is the best way to contact Medicare?
1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
What is Medicare helpline?
(800) 633-4227Centers for Medicare & Medicaid Services / Customer service
How does Medicare Helpline work?
The Medicare Coverage Hotline is a private for-profit lead generation campaign and does not offer insurance and is not an insurance agency or broker. Your call is sold to a licensed insurance agent to give you information about your Medicare Advantage Plans.
Where are Dmepos claims submitted to?
DMEPOS claims are submitted to DME Medicare administrative contractors (DME MACs) that replace durable medical equipment regional carriers (or DMERCs) that are awarded contracts by CMS.
What is the purchase modifier for DME?
UE — USED DURABLE MEDICAL EQUIPMENT PURCHASE. This modifier is used for used DME items that are purchased. When using the UE modifier, you are indicating you have furnished the beneficiary with a used piece of equipment.
What is required when billing Medicare for repair of previously purchased equipment?
With respect to Medicare reimbursement for the repair, there are two documentation requirements: Treating physician/practitioner must document that the item being repaired continues to be reasonable and necessary. Treating physician or supplier must document that the repair itself is reasonable and necessary.
How to file an appeal with Medicare?
For questions about a specific service you got, look at your Medicare Summary Notice (MSN) or log into your secure Medicare account . You can file an appeal if you disagree with a coverage or payment decision made by one of these: 1 Medicare 2 Your Medicare health plan 3 Your Medicare drug plan
What is the number to call for a TTY?
TTY users can call 1-877-486-2048. If you got a competitively bid item in a competitive bidding area, call 1-800-MEDICARE and ask the 1-800-MEDICARE representative to send your complaint to the Competitive Acquisition Ombudsman.
What is Medicare Accessibility Act?
CMS is implementing the Patient Access and Medicare Protection Act to ensure that beneficiaries have access to wheelchair accessories and seat and back cushions when furnished with Group 3 complex rehabilitative power wheelchairs. To ensure beneficiary access to these accessories particularly for these vulnerable populations, advance payment may be available for suppliers. Prior to July 1, suppliers will be paid the adjusted fee schedule rates. The average reduction during this period for these items is approximately 10%. During this time, CMS has announced that suppliers are able to submit a single advance payment request for multiple claims if the conditions described in CMS regulations at 42 CFR Section 421.214 are met. Additional information is below.
What is gap filling in Medicare?
For newly covered items of DMEPOS paid on a fee schedule basis where a Medicare fee does not exist , the Centers for Medicare & Medicaid Services (CMS) uses a process to establish fees called gap-filling. This allows Medicare to establish a price that aligns with the statutory requirements for the DMEPOS fee schedule.
What is a DMEPOS file?
The DMEPOS public use file contains fee schedules for certain items that were adjusted based on information from the DMEPOS Competitive Bidding Program in accordance with Section 1834 (a) (1) (F) of the Act.
What is the Cares Act?
Section 3712 (a) of the CARES Act extends the current adjusted fee schedule methodology that pays for certain items furnished in rural and non-contiguous non-CBAs based on a 50/50 blend of adjusted and unadjusted fee schedule amounts through December 31, 2020 or through the duration of the PHE , whichever is later. Section 3712 (b) of the Act requires the calculation of new, higher fee schedule amounts for certain items furnished in non-rural contiguous non-CBAs based on a blend of 75 percent of the adjusted fee schedule amount and 25 percent of the unadjusted fee schedule amount for the duration of the PHE.
What is TTFT in Medicare?
TTFT is a system consisting of an electromagnetic field generator and transducer arrays and will be covered under the Medicare Part B benefit for durable medical equipment (DME) for items and services furnished on or after September 1, 2019.
What is the 106 of the 106?
116-94) was signed into law on December 20, 2019. Section 106 of the Further Consolidated Appropriations Act, 2020 mandates the non-application of fee schedule adjustments based on information from competitive bidding programs for wheelchair accessories (including seating systems) and seat and back cushions furnished in connection with complex rehabilitative manual wheelchairs (HCPCS codes E1161, E1231, E1232, E1233, E1234 and K0005) and certain manual wheelchairs currently described by HCPCS codes E1235, E1236, E1237, E1238, and K0008 during the period beginning on January 1, 2020 and ending June 30, 2021.
When will Medicare change the KU modifier?
As aforementioned, these system changes will be implemented on July 1, 2020.
Phone
For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
1-800-MEDICARE (1-800-633-4227)
For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
What is assignment in Medicare?
Assignment —An agreement by your doctor, provider, or supplier to be paid directly by Medicare, to accept the payment amount Medicare approves for the service, and not to bill you for any more than the Medicare deductible and coinsurance.
Does Medicare pay for DME repairs?
Medicare will pay 80% of the Medicare-approved amount (up to the cost of replacing the item) for repairs. You pay the other 20%. Your costs may be higher if the supplier doesn’t accept assignment.
What is DME repair?
DME repairs and maintenance 1 Repairs by a supplier involve fixing equipment that is worn or damaged. 2 Maintenance means checking, cleaning, and servicing your equipment.
What is DME maintenance?
Repairs by a supplier involve fixing equipment that is worn or damaged. Maintenance means checking, cleaning, and servicing your equipment. If possible, you are expected to do regular maintenance yourself using the owner’s manual.
How to find out if Medicare covers DME?
To find out if and how Medicare covers the DME repairs or maintenance you need, or to find DME suppliers in your area, call 1-800-MEDICARE or visit www.medicare.gov. You can also learn about Medicare coverage of DME by contacting your State Health Insurance Assistance Program (SHIP) .
Does Medicare cover DME repairs?
However, a supplier should perform maintenance if the task is more complicated and requires a professional. Medicare ’s coverage of more specialized DME repairs and maintenance depends on whether you or the supplier owns the equipment.
Can a DME charge for repairs?
The supplier cannot charge you for this work.
