Medicare Blog

who to call if i ve lost my medicare card

by Yessenia Jenkins Published 2 years ago Updated 1 year ago
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  • Call the National Social Security hotline at 1-800-772-1213 (TTY 1-800-325-0778) (Monday through Friday 7 am to 7 pm).
  • Apply for a new card online on your my Social Security account. Once you are logged in, select “Replacement Documents”, then “Mail my replacement Medicare card.”
  • Visit your local Social Security office.

You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

Why have I not received my Medicare card?

It's sent to people who:

  • Go to Social Security to sign up for Medicare
  • First sign up for Social Security retirement benefits (at age 65 or older)
  • Automatically get Medicare with less than 3 months before coverage starts (usually for people under age 65 with certain disabilities)

What to do if my Medicare card has expired?

  • Go to myMedicare.gov.
  • Log in. If you don’t yet have a myMedicare.gov account, go to “Create an Account,” and follow the instructions.
  • After logging in, select “Replacement Documents.”
  • Select “Mail my replacement Medicare Card”.
  • Verify your mailing address. If your address is incorrect, you can update it in on the website.

How to replace a stolen Medicare card?

  • Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148)
  • OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at [email protected]
  • Federal Trade Commission Identity Theft Hotline at (877) 438-4338 (TTY: 866-653-4261)

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What do you do if you lose your Medicare?

You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).

Can I get my Medicare number over the phone?

You can also call 1-800-MEDICARE (1-800-633-4227), TTY users can call 1-877-486-2048, to get your Medicare card or number.

Can I get a replacement Medicare card at my local Social Security office?

If you can't use the online request to get a replacement Medicare card, or if you prefer, call Social Security's toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices.

How do I call Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Can I find my Medicare number online?

You can access your Medicare Number very easily via your My Social Security online account at www.ssa.gov or www.socialsecurity.gov. If you haven't created an account yet, please do this first.

Can Social Security give me my Medicare number?

In your personal my Social Security account, you can get your Benefit Verification Letter, which includes your Medicare number. You can also visit Medicare.gov and sign in to see your Medicare number and print an official copy of your card.

How long does it take to replace Medicare card?

3 to 4 weeksYour new card will replace your old card. You'll have the same Medicare number that you did before, only the last digit will change. Your old card will no longer be valid. We'll send your new card to the address you give us, in 3 to 4 weeks.

Should you carry your new Medicare card with you?

Keep your Medicare Advantage Card: If you're in a Medicare Advantage Plan (like an HMO or PPO), your Medicare Advantage Plan ID card is your main card for Medicare – you should still keep and use it whenever you need care. However, you also may be asked to show your new Medicare card, so you should carry this card too.

How long does it take to get a Medicare card?

about 3 to 4 weeksYou can get your own Medicare card online or apply for one using a form. You can also get a new card with other people. We'll send your card to the address you've given us. It'll arrive in about 3 to 4 weeks.

How do I contact Medicare Australia?

calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

Can you call Medicare anytime?

The Medicare general enquiries line is available 7 days a week, 24 hours a day. Tags: Medicare.

What phone number is 800 633 4227?

For questions about Medicare benefits, call 1-800-MEDICARE (1-800-633-4227) or visit Medicare.gov. TTY users should call 1-877-486-2048.

Can you call Medicare anytime?

The Medicare general enquiries line is available 7 days a week, 24 hours a day. Tags: Medicare.

How do I contact Medicare Australia?

calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

When should I call Medicare?

You should contact your insurer directly about claims or billing issues if you have Medicare Advantage or Part D coverage, or if you need to check on claims that are being processed by your Medigap supplement. (You can also call 1-800-MEDICARE to file a complaint about your health insurance plan.)

Who is the best person to talk to about Medicare?

Do you have questions about your Medicare coverage? 1-800-MEDICARE (1-800-633-4227) can help. TTY users should call 1-877-486-2048.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

What to do if you get Medicare Advantage?

If you get Medicare health or drug benefits from a Medicare Advantage Plan, such as an HMO, PPO, or PDP, call your plan to get your card replaced.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

What to do if my Medicare card is lost?

If your Medicare card is lost, stolen, or damaged, you should apply for a replacement card promptly because your card is the best verification that you have Medicare.

How to get a replacement Medicare card?

To order a replacement Medicare card, you’ll need to provide exact information about your last payment or benefit, your Social Security number and your name as it appears on your Social Security card, your date of birth, and your telephone number.

How do I get proof of my Medicare?

How else can I get proof that I’m covered by Medicare? If you’re in a hurry to get proof of your Medicare enrollment, you can request it by calling 1-800-772-1213 toll-free. To avoid complications, you should know your Medicare number when you call. After requesting proof of your enrollment in Medicare, you should expect a letter confirming your Medicare coverage in about 10 days.

Is Medicare card in the mail?

A lot of other people heard the same thing. But, as we all know, things can happen with the mail. Some people never receive their Medicare cards in the mail and need to request replacement cards even though they’ve never even seen their Medicare cards.

Does it cost anything to replace a Medicare card?

It doesn’t cost anything to replace your card, and it could provide peace of mind to know you’ve got your Medicare card and instant proof of your eligibility for so many great Medicare-covered services. For even greater peace of mind, you’ll want to check out Medicare supplement insurance and Medicare Advantage Plans.

Does Medicare Supplement cover Medicare Part A?

Enrollment in Original Medicare ( Medicare Part A and Medicare Part B) provides health coverage you’ll need, but Medicare supplement (or Medigap) insurance provide fuller coverage by filling gaps in Original Medicare, covering a wider range of health care services, and saving you a lot of money in the long run.

Do I need to visit my local Social Security office?

Do I need to visit my Local Social Security Office? Visiting your local Social Security office isn’t normally the most convenient way to apply for Medicare card replacement, but it may be the best way to get proof that you’re covered by Medicare if you need to present such evidence immediately to a health service provider . You can also apply for your replacement card at your local Social Security office, but if you plan to do so you can expect long lines or waiting periods at some Social Security offices.

What is the number to call for medicare?

If someone calls and asks for your information, for money, or threatens to cancel your health benefits, hang up and call us 1-800-MEDICARE (1-800-633-4227) . TTY: 1-877-486-2048.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

What does Medicare show when you change your name?

My name changed — Your Medicare card shows the name you have on file with Social Security. Get details from Social Security if you legally changed your name.

Do you have to carry a Medicare card?

If you have a Medicare drug plan or supplemental coverage, carry that plan card with you too.

How to Get a Replacement Medicare Card

If your Medicare card is lost, stolen or damaged, you can get a replacement card from Social Security and the Railroad Retirement Board, or by calling Medicare or logging into your My Social Security online account.

Learn More About Medicare

Join our email series to receive your free Medicare guide and the latest information about Medicare and Medicare Advantage.

How to contact the RRB about a lost Medicare card?

If you worked for a railroad and receive Railroad Retirement Board (RRB) benefits, you may contact the RRB at 1-877-772-5772 between 9 a.m. and 3:30 p.m. on Monday, Tuesday, Thursday or Friday and between 9 a.m. and 12 p.m. on Wednesday to report your lost or stolen Medicare card and to order a replacement.

How Can I Get My Medicare Number Without My Card?

If you need your Medicare number but you don’t have your Medicare card, you can log into your Social Security account to find your Medicare number.

How to report Medicare fraud?

Visit MyMedicare.gov to log in to your account and view your Medicare Summary Notice. This allows you to ensure that no Medicare claims have been submitted in your name that you don’t recognize. If any claims have been filed since you lost your card, your card may have been used for Medicare fraud, and you should report it by contacting Medicare at 1-800-MEDICARE (1-800-633-4227) and the Inspector General’s fraud hotline at 1-800-447-8477.

How long does it take to get a replacement Medicare card?

Whether ordered over the phone, in person or online, a replacement Medicare card can take up to 30 days to arrive in the mail. You may request a letter from the Social Security Administration that can be used as proof of coverage until your new Medicare card arrives. If you need more immediate proof of coverage, you may visit your local Social Security office in person and request proof of coverage.

How to print a copy of my Medicare card?

You may also print an official copy of your Medicare card by logging into MyMedicare.gov and following the prompts to print out a new card. A card that you print out yourself will serve as your official Medicare card going forward, and there is no need to request a new one if you print it yourself.

Why is Medicare card important?

Your Medicare card is a valuable item, as it helps you use your Original Medicare (Part A and Part B) health insurance benefits when receiving health care. Your Medicare card also contains important private information such as your Medicare number that could be used for fraudulent purposes if it winds up in the wrong hands.

What to do if my Medicare card doesn't work?

If that doesn’t work, call the Medicare hotline at 800-633-4227. Officials there can tell you whether there might be a problem, such as a wrong mailing address. In the meantime, you can continue to use your old Medicare card.

Where are Medicare cards now?

Cards are now in the mail to beneficiaries in Alaska, American Samoa, Arkansas, California, Guam, Hawaii, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Northern Mariana Islands, Oklahoma, Oregon, South Dakota and Wisconsin. New Medicare members will receive the new version of the card as soon as they sign up, ...

What is Medicare ID?

The new Medicare ID has been redesigned to prevent fraud and includes an 11-character, randomly assigned identifier, instead of a Social Security number. If you live in the first group of states whose new Medicare cards have been mailed, but you haven’t received yours, federal officials offer instructions you can follow to track down your card.

What is the new Medicare card?

New Medicare members will receive the new version of the card as soon as they sign up, regardless of what state they live in. The ID, which has been redesigned to prevent fraud, is still red, white and blue, but instead of a Social Security number, the identifier is an 11-character, randomly assigned number that has no connection to an enrollee’s personal information.

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