Medicare Blog

who to contact calls on medicare plans

by Charlie Schmidt Published 2 years ago Updated 1 year ago
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1-800-MEDICARE (1-800-633-4227)

Who do I call with questions about Medicare?

Medicare Eligibility, Applications and Appeals

  • What help is available? ...
  • Am I eligible? ...
  • How do I apply? ...
  • How do I check the status of my application? ...
  • How do I complain or appeal a Medicare decision? ...
  • Who do I contact for extra help? ...
  • Is there anything else I need to know? ...

Who should I talk to about Medicare?

Topics include:

  • Claims & billing
  • Complaints about my care or services
  • General health & health conditions
  • Health care facilities & services in my area
  • Help with my Medicare options & issues
  • Medicare Diabetes Prevention Program
  • Opioid Treatment Program Services
  • Other insurance programs
  • Other resources

What is the phone number to contact Medicare?

What is the Medicare Phone Number?

  1. “Claim service” or press “1”
  2. “Coverage and benefits” or press “2”
  3. “Premium payments” or press “3”
  4. “Preventive exams” or press “4”
  5. “Deductible” or press “5”
  6. “Help me with something else” or press “6”
  7. “Agent” or press “0” (zero)

How to contact government representatives about Medicare?

Method 1 Method 1 of 3: Calling Medicare Download Article

  1. Dial 1-800-Medicare for general questions and assistance. If you're not familiar with phone letters, the number is 1-800-633-4227.
  2. Access teletypewriter (TTY) services by calling 1-877-486-2048. The teletypewriter service is for the deaf and hard of hearing.
  3. Use 800-HHS-TIPS to call about Medicare fraud or abuse. ...

More items...

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What is the best Medicare helpline?

1-800-MEDICARE (1-800-633-4227) can help. TTY users should call 1-877-486-2048.

Who do you call with questions about Medicare?

1-800-633-4227Visit Medicare.gov/about-us/nondiscrimination/accessibility-nondiscrimination.html, or call 1-800-MEDICARE (1-800-633-4227) for more information. TTY users can call 1-877-486-2048. Paid for by the Department of Health & Human Services.

How do I communicate with Medicare?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How does Medicare Helpline work?

The Medicare Coverage Hotline is a private for-profit lead generation campaign and does not offer insurance and is not an insurance agency or broker. Your call is sold to a licensed insurance agent to give you information about your Medicare Advantage Plans.

Why am I getting so many calls about Medicare?

Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.

Can you call Medicare anytime?

The Medicare general enquiries line is available 7 days a week, 24 hours a day. Tags: Medicare.

Why do doctors not like Medicare Advantage plans?

If they don't say under budget, they end up losing money. Meaning, you may not receive the full extent of care. Thus, many doctors will likely tell you they do not like Medicare Advantage plans because private insurance companies make it difficult for them to get paid for their services.

How do I contact my local Medicare office?

1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

Can you call Medicare 24 hours a day?

Medicare offers a toll-free number that's staffed 24 hours a day, seven days a week. Beneficiaries can call for Medicare information or to enroll in a plan or make an appeal. Callers can choose from a handful of menu options. Beneficiaries can also mail or fax Medicare or request information in an accessible format.

Is the Medicare coverage helpline for real?

You can call the Medicare helpline at 1-800-MEDICARE (1-800-633-4227) for questions about Medicare coverage. Or you can call our licensed insurance agents to learn about Medicare Advantage plan options in your area. 1-800-MEDICARE (1-800-633-4227) is the official phone number for Medicare.

What phone number is 800 633 4227?

For questions about Medicare benefits, call 1-800-MEDICARE (1-800-633-4227) or visit Medicare.gov. TTY users should call 1-877-486-2048.

Does Medicare call you at home?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

Who should I contact if I have a problem enrolling in Medicare Advantage or Part D?

Most beneficiaries don’t have trouble enrolling in Medicare Advantage or Part D coverage. But enrollment problems can occur if you provided informa...

How do I appeal a denied medical service or prescription drug?

A Medicare Advantage plan may deny – or choose not to cover – the medical services you receive. You have 60 days from receiving a denial letter to...

Who do I contact if my Medicare plan has incorrect information about me?

If your Medicare Advantage or Part D plan has inaccurate information about you (your name, date of birth, or address), you should contact Social Se...

How can I make changes to my Medicare coverage?

You can switch to another Medicare Advantage or Part D plan by calling 1-800-MEDICARE, visiting Medicare.gov, or contacting the new insurer. When y...

How do I cancel my Medicare coverage?

It’s usually not a good idea to cancel your Medicare Advantage or Part D plan without having coverage to replace it. This could cause you to face l...

What is the number to call Medicare?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...

What to call Medicare before calling?

Before you call the Medicare phone number. Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.

How much is Medicare Part A deductible?

The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.

How to contact Medicare for lost card?

1-800-MEDICARE and press “ 0 ”. or say “ Help me with something else ”. or press “ 6 ”. or say “ Agent ”. Replacing a lost Medicare card. 1-800-772-1213. Medicare questions for the hearing impaired. 1-877-486-2048. Social Security.

How to check Medicare claim status?

While you can always call Medicare to check on a Medicare claim status, you can also do so by visiting MyMedicare.gov. You will need to set up an account for the website, which will allow you to access certain information about your Medicare coverage: 1 You can check the status of any Medicare Part A or Part B claim, usually within 24 hours after the claim is processed. 2 You can check your Medicare Summary Notice (MSN), which shows all of your Medicare coverage and billing activity for the previous three months. 3 You can download and save your Medicare Part A and Part B claims information.

What is Medicare Part A and Part B?

Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.

What happens if you call Medicare about a denied claim?

If you say “yes,” you will be routed to a representative who will help you with your claim.

What to do if you have problems enrolling in Medicare Advantage?

If you’re having problems enrolling in Medicare Advantage or Part D – and you think it’s due to incorrect information, you may have to contact the plan insurer, your broker or Social Security to clear the issue up.

What to do if Medicare Advantage is denied?

If you’re having problems enrolling in Medicare Advantage or Part D – and you think it’s due to incorrect information, you may have to contact the plan insurer, your broker or Social Security to clear the issue up. If your MA or Part D plan denies coverage of your medical services or a medication, you can appeal to your insurer.

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

How to protect yourself from robocalls?

If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

What is the phone number for the Federal Trade Commission?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Do not call Medicare?

If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.

Is a robocall the same as a doctor's appointment?

Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.

Contact Information for People with Medicare

Telephone numbers and web link information related to specific Medicare questions.

Contact Information for People with Medicaid

Medicaid is a state administered program and each state sets its own guidelines regarding eligibility and services. Please refer to the "Related Links" for a list of State Health Departments.

Contact information for CMS Regional Office

Provides contact information for your CMS Regional Office, and s pecific program issue contacts are also available as PDF download.

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

Should I give my Medicare number over the phone?

Because many Medicare recipients have received new Medicare cards since 2018, scam calls encouraging the “activation” of these cards are on the rise. You do not need to activate a Medicare card, update your information, or pay any kind of fee to use your new card once you receive it.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

Conclusion

It can be a scary world out there, but the best offense is a great defense. That’s why it’s so important to stay up to date on all things Medicare — you never know when it could save you big!

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

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