Medicare Blog

why do i get phone calls from a medicare recorded line?

by Leila Rice Published 2 years ago Updated 1 year ago
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A Medicare recipient will get a phone call from someone claiming to work for the Center of Medicare and Medicaid Services, the Social Security Administration or an insurance provider. The caller claims new cards from one of these agencies are in the works, and they need you to update your information on file.

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

Full Answer

How do I stop Medicare from calling me?

How to Stop Medicare Phone Calls First, you’ll want to be sure to add your telephone number to the Federal Trade Commission’s Do Not Call List. To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Why do I keep getting calls about my Medicare card?

They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number. From offers for free medical supplies and entitlement to refunds to attempts to verify your identity, all of these calls are examples of a scam you should run far away from.

Is it a scam when you get a call from Medicare?

Medicare will never call you to update your information or give you a new ID card. If anyone calls to collect your information, don’t provide it to them. A phone call like this is a scam. What Can a Scammer do With Your Medicare Number?

Does Medicare call you to update your information?

Medicare will never call you to update your information or give you a new ID card. If anyone calls to collect your information, don’t provide it to them. A phone call like this is a scam.

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Does Medicare call you on a recorded line?

Hard Facts About Medicare Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.

How do I stop fake Medicare calls?

0:245:53How To Stop Unwanted Medicare Calls - YouTubeYouTubeStart of suggested clipEnd of suggested clipChances are we can't make them stop but let me explain a little bit. About the do not call list youMoreChances are we can't make them stop but let me explain a little bit. About the do not call list you might have heard the do not call list that is a federal registry that you can either apply online if

Why am I getting all these calls from Medicare?

Phone calls Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.

Can you get scammed by answering a phone call?

If you answer the call, your number is considered 'good' by the scammers, even if you don't necessarily fall for the scam. They will try again because they know someone on the other side is a potential victim of fraud. The less you answer, the fewer robocalls you will receive.

What can a scammer do with a Medicare number?

The scammer, usually associated with a telemarketing firm, will pitch fake benefit plans over a phone call. Typically, these plans will require you to disclose personal details to enroll. Once you share your information, the scammer may use it to steal your identity and bill Medicare for services you did not receive.

Does Medicare services call you at home?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

What does calling on a recorded line mean?

Recorded line message (RLM) refers to a frequently used message that agents can pre-record in their own voice and play during calls to improve efficiency and consistency.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

What does it mean when someone calls you about Medicare?

A Medicare recipient will get a phone call from someone claiming to work for the Center of Medicare and Medicaid Services, the Social Security Administration or an insurance provider. The caller claims new cards from one of these agencies are in the works, and they need you to update your information on file.

Is Medicare a scam?

Medicare recipients beware: Scammers have a new way of getting your personal information that could empty your bank account and help them steal your identity. The scammers are targeting mostly senior citizens, and the scam has become so widespread that the Minnesota Attorney General’s Office issued a warning about it.

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

Should I give my Medicare number over the phone?

Because many Medicare recipients have received new Medicare cards since 2018, scam calls encouraging the “activation” of these cards are on the rise. You do not need to activate a Medicare card, update your information, or pay any kind of fee to use your new card once you receive it.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

Conclusion

It can be a scary world out there, but the best offense is a great defense. That’s why it’s so important to stay up to date on all things Medicare — you never know when it could save you big!

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