If you need help with Medicare, call 800-MEDICARE or visit the Medicare website. Michigan consumers can also call 800-803-7174 for the Michigan Medicare/Medicaid Assistance Program if you suspect a potential scam or need help making a health benefit decision.
Full Answer
How do I stop Medicare from calling me?
How to Stop Medicare Phone Calls First, you’ll want to be sure to add your telephone number to the Federal Trade Commission’s Do Not Call List. To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.
Is it a scam when you get a call from Medicare?
Medicare will never call you to update your information or give you a new ID card. If anyone calls to collect your information, don’t provide it to them. A phone call like this is a scam. What Can a Scammer do With Your Medicare Number?
What should I never do with my Medicare Information?
Never give your Medicare or other personal information over the phone to anyone who calls asking for it. You may receive counterfeit sales materials, offers for discounted prescription drug plans, or supplemental Medicare coverage, or bills from an unknown hospital, doctor, or medical supplier through the mail.
How do I contact my employer about Medicare plan changes?
Questions regarding plan changes may be directed to your employer’s human resources department or use the contact number provided on any written communication received. Medicare’s annual open enrollment period is October 15 through December 7.
Does Medicare ever contact you by phone?
A Medicare health or drug plan may call you if you're already a member of the plan. The agent who helped you join can also call you. A customer service representative from 1-800-MEDICARE can call you if you've called and left a message or a representative said that someone would call you back.
Why am I getting calls about Medicare?
Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.
What are these Medicare calls?
These callers claim that new Medicare, Social Security, or supplemental insurance benefits cards are being issued or that the beneficiary's file must be updated. The scam artist asks the citizen to verify or provide their personal banking information, which is then used to commit theft.
How do I get the Medicare calls to stop?
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How does Medicare contact?
1-800-MEDICARE You can use Medicare's automated phone system to get information about your Original Medicare claims that were processed in the past 12 months. You don't need to speak to a customer service representative. Just call 1-800-MEDICARE (1-800-633-4227) and provide a few key pieces of information.
What phone number is 800 633 4227?
For questions about Medicare benefits, call 1-800-MEDICARE (1-800-633-4227) or visit Medicare.gov. TTY users should call 1-877-486-2048.
What is the difference between Medicare and Medicaid?
The difference between Medicaid and Medicare is that Medicaid is managed by states and is based on income. Medicare is managed by the federal government and is mainly based on age. But there are special circumstances, like certain disabilities, that may allow younger people to get Medicare.
Can you get scammed by answering a phone call?
If you answer the call, your number is considered 'good' by the scammers, even if you don't necessarily fall for the scam. They will try again because they know someone on the other side is a potential victim of fraud. The less you answer, the fewer robocalls you will receive.
What can a scammer do with your Medicare number?
The scammer, usually associated with a telemarketing firm, will pitch fake benefit plans over a phone call. Typically, these plans will require you to disclose personal details to enroll. Once you share your information, the scammer may use it to steal your identity and bill Medicare for services you did not receive.
What area codes should you not answer?
Unless you know that a call is legitimate, it's best to avoid calls from the following international area codes with a +1-country code:232: Sierra Leone.242: Bahamas.246: Barbados.284: British Virgin Islands.268: Antigua and Barbuda.345: Cayman Islands.441: Bermuda.473: Grenada, Carriacou and Petite Martinique.More items...•
What to do if you think Medicare is calling you?
If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.
How to report a fraudulent call to Medicare?
How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.
Is a robocall the same as a doctor's appointment?
Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.
Can you get information from Medicare if you have Social Security?
When enrolling in Medicare, you should be aware that neither Social Security nor Medicare calls you to get information. Should any issue arise in which Medicare or Social Security needs any information from you, they’ll ALWAYS send you a letter to notify you. If you’re getting too many spam phone calls, you might want to get on ...
Will Medicare call you?
Medicare will never call you! Medicare may need information from you or may need to reach you; but, they’ll NEVER call. You’ll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you’re receiving claim to be from Medicare, it’s a spam call.
Can Medicare call you asking for bank information?
In either of these scenarios or similar situations, do not give out your personal information. Medicare will never call you asking for bank information or credit card numbers.
Can you share your Medicare number with a stranger?
You should never share your Medicare Identifier or Social Security number with a stranger. If you get calls from someone claiming to be Medicare, get a name and phone number, and call Medicare to make a report.
Phone
For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
1-800-MEDICARE (1-800-633-4227)
For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
What is the purpose of Medicare scam calls?
The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information. Some of these scammers even have the technological ability to make the call appear on caller ID as if it is coming from an official place.
What do scammers call Medicare?
Scam operators (many with foreign accents) call beneficiaries claiming to represent Medicare. They may say that new Medicare benefits cards are being issued and threaten to cancel Medicare coverage unless the beneficiary’s information is updated; claim they can improve benefits; “verify” your new Medicare card number to make sure you received your card; tell you to send in your old one, or claim they are selling Medicare policies. The caller might even ask for your information to send you a gift card. Sometimes, they’re selling phony products such as supplemental or prescription drug Medicare plans.
What is medical identity theft?
Medical identity theft is when someone steals or uses your personal information (like your name, Social Security Number, or Medicare Number) to submit fraudulent claims to Medicare and other health insurers without your permission. This isn’t like the bank or your credit card where identity theft is usually covered.
What happens if you have a fraudulent Medicare account?
If Medicare suspects malicious activity with an account, the person with coverage could be held accountable and wind up spending thousands in legal fees to resolve the issue. Protect yourself and your loved ones from these Medicare scams.
Does Medicare give free braces?
According to AARP, “Telemarketers call beneficiaries with offers of free state-of-the-art braces to relieve joint pain. Instead, consumers receive a package of the ordinary ankle or knee wraps (or nothing at all ), but Medicare gets a bill for thousands of dollars.”. If someone calls and says they’re from Medicare and offers you a “free” ...
Is Medicare brace a scam?
If someone calls and says they’re from Medicare and offers you a “free” or “low cost” brace, hang up. No one from Medicare will call you with such an offer. It’s a scam. The FTC advises refusing medical equipment that is mailed to you unless your doctor ordered it. Don’t pay for anything you didn’t order.
Can you get a call from someone with a Medicare number?
Medical Equipment. You may get calls from people promising you things if you give them a Medicare Number. Don’t do it. The Federal Trade Commission warns, “Scammers have been targeting Medicare recipients with a scheme to get “free or low-cost” back and knee braces.
The Medicare open enrollment period tends to lead to an increase in scam calls
From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.
How Medicare sought to protect its beneficiaries
Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.
How to protect yourself and those around you from malicious robocalls
Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).
